$112 Avg/night
Rate and special offer based on Check-in: Sep 6, 2015 Check-out: Sep 8, 2015

The Westin Los Angeles Airport

4 stars
View map of 5400 West Century Boulevard, 5400 West Century Boulevard, Los Angeles, CA 90045

Hotel Overview

Ratings and reviews for The Westin Los Angeles Airport

Overall score

3.9 / 5
5.01.0
313 out of 313
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4
Comfort:
4.2
Location:
4.1
Value:
3.9

82% would recommend to a friend.

Sort by:
Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
Kris H.
Business
Denver, CO
Oct 11, 2012

Easy, clean hotel by LAX

Stayed here a few times - great location right by the airport but not too loud. Rooms are aging and need to be remodeled, but the price is right. Shower water pressure and water temp are not good. Valet is $35/night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
Pravdaseeker
Family
Brisbane, Oz
Dec 4, 2012

Overpriced, staff "cold", its all about the money

Location is perfect, rooms clean and nice. Staff rather cold, . Took 55 min to check in. Lost my reservation.. Had to exchange the room they gave me. Wrong bed arrangement. $7 for 1 beer, $ 28 hamburgers, 1 cup of coffee and small glass of juice $18...Outrageous prices with everything. Non-smoking hotel...needs to NOT be so politically correct. Parking garage was a major pain. Really "pushed" the valet parking thing, the whole experience was negative, and seemed designed to rid you of your money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Family

Dining tip: Short drive from hotel

Go to the Chinese food joint half a click north, other side of street.

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
Hollywood Show Attendee
Single
CA Central Coast
Jan 14, 2013

Needs Attention

The Westin looks to have undergone a remodel in the past decade but is overdue for some general maintenance: doors were chipped, hardware warn, etc. The single biggest shock -- and one for which no one had any answer -- was the lack of hot water on Sunday morning; this is a major hotel in one of the world's largest cities: hot water isn't optional. It might also be time for some refreshers on customer service: reception desk personnel and the restaurant hostess were curt at best; I recognize you might not like your jobs but don't take it out on the guests. Proximity to LAX has certain traveller advantages but I was there for a two day event; any restaurants or shops (other than the one each in the hotel) are some distance away with nothing within walking distance. It was clear during my stay that the Westin makes a good chunk of change from airline crews so there's likely not a pressing reason to fix any of this. That aside, the place is clean, spacious, well-apointed, and comfortable (though given the freak LA cold snap, they could have stored meat in the lobby). Given that I've paid as much (or more) for worse it is certainly a good value and, depending on my travel needs, would go back. NOTE: One of the largest problems was not with Westin itself but 0rbitz; somehow the dates of my reservation were totally miscommunicated (something the desk didn't mention on check-in) meaning check-out took about 30 min while everything was reviewed, rewritten, etc. as that affected the charges.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
2
Value:
4
Trip purpose:

Single

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
phyllis y
Couples
sf
Feb 6, 2013

nice hotel but they bleed you for everything

parking $25/day extra + $2.50 tax & the garage is empty. Internet $5 for 3hrs or $13/day. had to ask for more towels, cups, shampoo. everything provided in minimal amounts. Hotel restaurant very expensive but food was very average.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Couples

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
Ken212
Couples
Vancouver
Feb 25, 2013

nice experience

Called front desk three times for toothbrushes, ,,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
L.A. Newbie
Family
Seattle, WA
Mar 25, 2013

Not up to past Westin experiences

The location is convenient to highway and airport, but room was too hot at night (thermostat only went down to 60 degrees) and cleanliness was so-so. Room was somewhat noisy from street sounds and doggie daycare (barking dogs). Concierge was not that helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Family

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
valen88
Couples
Houston, TX
Apr 1, 2013

Decent Location

Pretty decent location for getting to the greater LA area. Not the best to Downtown but the area has good access to very good restaurants and the hotel's sound proof glass really works because you can't hear the planes landing or taking off. Not the best decorations but decent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Couples

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
John Hunter
Single
portland, oregon
Apr 20, 2013

Good, average hotel

It is a good hotel, close to the airport. The main disadvantage is that it does not provide a complimentary wireless internet in the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Single

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
BR Jay
Family
Baton Rouge, LA
Apr 23, 2013

OK

The hotel dining was great. Great staff and very helpful. Everyone was friendly.The room was fine but my TV remote control volume button did not work. My room was not cleaned one day. Housekeeping never brought my towels. The rooms are well insulated in terms of hearing the air planes passing by.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Dining tip: In Hotel

Ask for the chef special. It's not on the menu.

Review of The Westin Los Angeles Airport

Reviewer score

3
5.01.0
new yorker in cali
Single
nyc
Apr 22, 2013

LAX and south beaches

great location, near airport, rental cars and beaches

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Single

Time-saving tip: Short walk from hotel

thrifty car rental is next door

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