The Westin Los Angeles Airport

Stayed overnight for early morning flight. Very comfortable room.. Walls a little thin-we could hear the people next door talking. Efficient shuttle.

Usually, it's waiti, wait, wait, when it comes to traveling during the holidays. Even though. I arrived at 1 am, Westin was waiting and promptly helped me get settled in. From the shuttle driver, front desk clerk, to the phone operator, everyone was courteous and efficient. Remember, though, that this location is right at the departure lane for aircraft; it's noisy. If you can sleep through that, then you will love this hotel.

I enjoyed staying at the Westin. The room was big, the bed comfortable an it had all of the amenities that you would expect. The fitness center was also very good. My only complaint is that they charge for internet service and, at least in my room, the service wasn't that good. Overall I would recommend the hotel if you want to be near the LAX airport.

I loved my room at the LAX Westin - it was clean, quiet, and comfortable...and everyone knows the Heavenly bed is pretty amazing. The staff, however, was rude from the point of check in to check out, with the exception of the restaurant staff, whose guest service was exceptional. Great looking hotel with poor guest service. I wouldn't recommend this hotel if you need a place to stay at LAX.

Location is perfect, rooms clean and nice. Staff rather cold, . Took 55 min to check in. Lost my reservation.. Had to exchange the room they gave me. Wrong bed arrangement. $7 for 1 beer, $ 28 hamburgers, 1 cup of coffee and small glass of juice $18...Outrageous prices with everything. Non-smoking hotel...needs to NOT be so politically correct. Parking garage was a major pain. Really "pushed" the valet parking thing, the whole experience was negative, and seemed designed to rid you of your money.

Only stayed one night, but service was good, price was decent and facilities were well maintained. Room had a slightly funky odor to it, but I imagine it wasn't typical of the rest. Overall impression was that there was nothing particularly wrong with the hotel - would certainly stay there again but it also didn't strike me as one of the better places I've been to.

Tried to check into the hotel. Your company did not provide a reference number, on the itinerary, that the hotel needed to look up the reservation in their system. As it turned out Your company had not faxed the reservation request to the Hotel. I had to wait for the hotel to call your company and request that they fax it over. At that point I was told I did not have a reservation. Not an enjoyable experience. It was also embarrassing! Elise Frame-Fisher

Our experience was pretty limited. We really just needed a place to sleep. The room was fine and the rest of the hotel seemed good. But it was very late and we didn't have a car so we had to order room service. I had to call 4 times and it took 3 hours to finally get our food! I couldn't believe it. Every time I called they just said the kitchen is busy it will be just a few minutes. Turns out they didn't even bother to check because by the time I called the 3rd time they said they didn't even have our order. Then they had the audacity to tell me they couldn't give us our original order because it was now the late night menu. That was hardly our fault considering at that point we placed the order 2 hours ago and had already called 3 times to check on it. The food finally arrived at 1am (another hour later!) and we had a 6am flight. So we were staying up late starving then got limited sleep. They offered us a 20% discount which is a complete joke. It should have been free. There are plenty of other options in the area so I would recommend staying elsewhere. This is not how you take care of travel weary guests.

We stayed at this hotel for one night and it was a great stay. The room was clean and service was nice. Location was easy to get to all highways.

Westin is convenient to LAX. Stayed to catch an early flight. Convenient shuttle service. Good exercise room. Decent pool. room was comfortable. Food at the bar was wonderful. Bridgett and Megan in the bar were terrific and fun to talk to.