Shelter Hotel Los Angeles

The hotel, free indoor parking and location were all good. The sparsely furnished room reminded me of a European hotel room. It appeared to be newly remodeled and was very clean. The reception desk and lobby were not what you would expect in a hotel and did not appear to be a place where you would want to spend much time. With all that said, I would certainly stay there again for my visits with family and business trips.

Having bought my hotel stay, I arrived and was subsequently told that I had to pay extra for this and that - everything that anyone would normally expect to be included. I did not expect much from this cheap hotel, but it was worse than i expected.

We loved this boutique hotel. The rooms were nice and clean. Walls were paper thin. The area isn't bad but you're right in Korea Town. Easy access to metro and public transportation. Free parking! Great cheap place to stay highly recommended!

a nice hotel, and the transportation is Convenient.

It was a great experience. Beauty swiming pool, beauty room. I stay for 3 days from thursday to friday. Was everything fine...

Hotel is located at comfortable distance from various tourist locations, we went there only to sleep and rest of the day were touring around the city. It is surrounded by various cuisines both in walkable as well as drivable distance. Only funny thing was there were no hangers/hooks in the bathroom, I wonder why?

You definitely get what you pay for. At the point of my visit the rooms were "completed", but the pool was still being finished so no laying out for us. The bed was super comfy and the staff couldn't have been more pleasant. It's a little rough around the edges, but the rooms were nice and big, which I felt made up for the unfinished exterior. I would say that if you plan on putting multiple people in the room, don't just expect them to have roll-away beds. There are only 4 rooms with two beds; the rest have one King (maybe Cal King). My point is bring air-mattresses! And also, some rooms have closets, but my room just had a rod with hangers in a corner. I mention these annoying details because I don't like surprises, but I would definitely stay here again.

All I can say is, "WOW"! Don't stay here with your dogs unless you want the LAPD knocking at your door!I booked a room through [...] for a one night stay at the Shelter Hotel in Los Angeles. From the website, it looked like an okay spot for one night, and they take pets, so their website says...Well, after a grueling 3 1/2 hour drive in Friday traffic in L.A., we were ready to get into our room, and decompress for 10 minutes before we had to get ready to head out for our event. But...not so fast! We were, rudely, informed upon check-in that they had no record of our reservation. I thought that was interesting, since I was holding the confirmation letter from [...] in my hand. Well, a quick check-in it was not, but no problem; we worked it out, and the hotel did offer to give us a better rate for our trouble. We proceeded to unload the car, hustle our gear, ourselves, and our dogs up to the room. Well, after a long drive, no doubt everyone needed to relieve themselves, dogs included! We took the dogs out front to pee, and after returning to the room, got a phone call from [...], at the front desk. He proceeds to inform us that we can't have our dogs there because they are over 20 lbs. If we want to stay, we are going to have to pay another $60! Well, I was shocked, as nowhere in any of the literature about the hotel either on Orbitz, or the Shelter's own website was this indicated. All that it says is that they take pets. I told this to [...], and he went round and round with me. I asked him to simply show me somewhere that a weight limitation was indicated, and he couldn't do it. He then told us if we didn't pay $50, we had to leave. Well, the first time he said $60. Now which was it, $50 or $60? It was really starting to feel like an arbitrary request, as his amount requested, changed. I refused, until he could present me with facts, which I tell him is a reasonable request. Well, then Rick threatens to call the cops, and hangs-up. Now, mind you, we had nowhere else to go at this juncture, it's now after 8:00 p.m., we have an event to attend, and really, how the hell am I going to find another hotel that "takes pets"? I got the phone number of the GM of the hotel, [...], and left him a detailed message hoping to get some kind of assistance with the situation, but to this day have heard nothing from him! We continued getting ready, and 30-40 minutes later, get a knock at the door. It's the LAPD!!!! I am asked out into the hallway, where the police proceed to tell me that they have been requested to remove us from the property! I am really apalled at this point, and state my case. They were very nice, and completely understood my plight. They agreed to mediate the situation, as we had nowhere else to go! So, I am escorted down to the lobby by the LAPD to work something out! Now mind you, kind reader, I am extremely embarrassed by this! There are other people in the lobby, and even though I knew that I was in the right, I felt like a real chump! At the desk, [...] was nothing shy of a joke! I asked him, again, to show me something, anything that states that they only take pets that are 20 lbs or less. Again, he can't. I then ask him if they have a scale to weigh pets in on upon arrival, or if he is capable of making a weight judgment by just "eyeballing" it. What do you think his reply was? "Duh..."! I asked him, again, for the phone number of the GM, and also his first and last name. Rick says, "I don't know how to say his last name". I am thinking, "Wow, what kind of Mickey Mouse operation are they running here?". Well, I just want to be over this fiasco, and get on with my night, so the police ask me if I will agree to pay the $50 now, and work on getting reimbursed at a later date. They tell [...], that if I do this, he must let us stay. I, reluctantly, agree (how easy will it be to get my money back at a later date)? So, apparently, we have reached an agreement, albeit I wil...