Omni Los Angeles Hotel at California Plaza

Great location and festive environment with the summer concert series. The bed was amazing. Service was fast and efficient - front dest, valet, room service and bar.

Omni Downtown LA is just great. Quick valet parking. Great restaurants in house, with amazing breakfast buffet. I could go on, but essentially the conclusion is that the hotel experience at Omni was great. Highly recommended!

Nice room and huge bathroom with separated tub and shower. Frontdesk was very helpful with transportation and directions. I miss my hotel room. Will come back :)

The place was great- clean, conveniently located and with a friendly staff.

I chose this hotel for the price and proximity to my office. It was about 7 blocks away and a manageable walk. The hotel was great. The room was comfortable and visually appealing. The dining options varied more than what I would normally choose but was still excellent.

The hotel staff was extremely helpful in making sure I had everything for my stay and helpful in providing information to get me back on the road.

The room was very nice. My complaint is, when I booked the room [...] I specifically asked for a smoking room with a king bed and for breakfast we didnt get what we asked for. The Omni Hotel was a completely non smoking hotel. So because we are smokers, we were not comfortable, we had to go outside in the cold. I think if we are going to pay $200/night + Food & Valet, we should be able to get what we ask for. My wife and I were very disappointed. The hotel personnel was very nice and courteous. [...]

We were visiting Colburn School which was in the same plaza as the hotel in downtown. The hotel is tastefully and beautifully and beautifully decorated. The room was clean and comfortable. The bathroom was the best part of the room with a separate shower. The hotel had the internet access but only with extra charge. The guests had to pay for every minimal use of equipment in the business center including internet service. The only place you can get bottle of water or soda was at the small shop at a highly inflated price. Even a bottle of water in the bathroom had a tag of $6. Omni was very comfortable to stay at but it was hard to take the extra costs of everything I became used to be included in the basic service in other hotels.

alright

Our little LA Christmas getaway got off to a shaky start. I'd booked a room at another hotel, the Kawada (oy vey) on another travel site. The Kawada was a complete disaster. I quickly whipped out the smartphone, pulled up [...]and booked another hotel a block away. Found The Omni. Vacation saved! The staff at the Omni is top notch. Now that I think about it, they were all on the young side. They were completely attentive, eager to please, a class act all the way. From the valet and room staff to the bell desk to the front desk, everyone greeted us with a smile and went the extra mile to make us happy. I can't say enough about the Omni employees.The room itself was spacious and clean. The carpeting and bathroom looked a bit lived-in and the TV was a slightly outdated 27" tube, but that's nitpicking.The $10/day wi-fi fees are waived when you sign up for the Omni rewards program, and serves up a speedy connection. Valet parking is a bit pricey, $30/day, which is probably typical for business traveler hotels - nobody complains about the parking rate when it's on the company dime. There are a couple of cheap public lots in the vicinity if you don't mind walking a block or so. When I got home, I noticed a mysterious $4-$5 charge on my bill. Not worth the time to complain, so I didn't bother, although I'm sure the Omni would have reversed the charge without incident.Overall, I'd give staff and service a 10, the room an 8, rates and fees a 7. I'd go back, and I'd recommend The Omni to anyone looking for a good room and great service. It's not the ultimate romantic luxury hotel, but perfect for a couple on a weekend getaway, or a demanding business traveler.