O Hotel ★★★

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$155
avg/night
Rate and special offer based on
Check-in: Feb 21, 2016 Check-out: Feb 24, 2016

Comfortable but additional $14 fee and active bar downstairs on weekends

Would recommend Fri, Nov 14, 2014
The staff was very nice. However I was very annoyed at the $14 per NIGHT MANDATORY FEE for amenities that I did not have time to use. The breakfast was nothing special but it was well done. The room was small with a view of the building next door, but it was very comfortable and everything worked. The next building is so close, I could not see down to the street or up to the sky. I just kept the drapes closed. It was very quiet during the weekdays but there was loud music and loud people in the bar downstairs on the weekend late into the night. I easily walked to the Convention Center and felt safe doing it. Over all, I really liked the place, but I felt deceived about the price and I left feeling that I had paid too much.

| Massachusetts Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

It'll do.

Would recommend Wed, Nov 5, 2014
If you're looking to stay in a central location downtown, this isn't a bad option. The breakfast is pretty basic; bagels, toast, Cheerios/Raisin Bran, Danishes and juice. Yes, the room is small, but most folks generally spend most of their time out of the hotel so it doesn't matter much. All in all, I would recommend this hotel.

Money saver

I avoided paying the $18 per night in parking by using Uber/Lyft to literally go EVERYWHERE! Much cheaper than a taxi and quick too! If you're unfamiliar, definitely take a second to google them. Huge money saver!

| Charlotte, NC Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Customer service can ruin it all

Would recommend Mon, Oct 6, 2014
I am torn between 1 or 2 stars because Chris who checked us in was great, but Javie at the front desk the day we checked out, was horrible! Good location in downtown, located very close to a ton of places. Clean hotel and decent price for its location. We tried to check in early because we had an even to attend but unfortunately the type of room we had paid for was unavailable. Later on we checked in easily but unfortunately we were given the wrong room. We had paid for a King City view room which is a higher priced room yet we got a Queen bed facing the wall of the building next door and 2 clubs/bars below us. The room did not have double pane windows either so we got to listen to the crowd & music until 2 am. When I contacted the front desk upon entering the room, Chris was very apologetic and said they were overbooked but offered to immediately work on getting us a discount on the room since we had already paid in full plus waive their $14 hotel fee. Chris soon after let us know he was able to get a partial refund for us and that when we checked out we would get some type of confirmation. When we went to check out, I asked Javie regarding the partial refund and waiving the hotels $14 service fee. Javie immediately (with attitude) said to me he had no idea what I was talking about and I needed to contact the company I used to book the hotel. I told Javie that the hotel messed up my reservations and that Chris tried to handle it with getting us a partial refund and waive the $14 fee. I asked him if he saw any notes in the computer at which time he decided to look. He said that yes they waived the $14 but that since he wasn’t there last night he had nothing to do with the situation and I needed to contact them myself. I tried to tell him what Chris had told us and Javie cut me off in the middle of speaking to “remind” me again that he wasn’t there and I needed to handle it or contact Chris later to figure it out. I understand Javie wasn’t there but no need for the attitude, to cut me off or tell me I need to handle it. I am a paying customer, the company he works for screwed up and whether or not he was there or had anything to do with it, he needs to not be rude and maybe suggest getting a manager involved or offer to have the manager contact me when available. I asked for his managers name and said I would just take care of it myself, thanked Javie for his "pleasant attitude" and we left. Those 5 minutes of interaction with such a rude front desk person ruined the whole experience. Yes were not happy about the downgrade and the fact that there were two veryloud bars/clubs underneath us but Chris tried to make it better immediately. Javie on the other hand needs some more training on how to handle paying customers or may be not be at the front desk.

Money saver

The hotel charges an additional $14 service fee that you are charged for at check out.

| los angeles Couples

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 3 /5

Convenient boutique hotel

Would recommend Tue, Sep 30, 2014
The hotel was nice, the restaurant was good, the location was great. The room was small, but nicely decorated. The staff was very friendly and helpful. We weren't at the hotel much except at night to sleep so I think the main downfall of O Hotel was that we could hear the bass and music from the club below until after 1pm. Overall, a good value.

Dining

Check out Sugarfish Sushi

| Denver Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 5 /5

Great Downtown Location

Would recommend Mon, Sep 1, 2014
The O Hotel is in a great location right in Downtown LA. There are plenty of great local attractions (LA Live), restaurants, and bars within walking distance. The staff was incredibly friendly and our room was always clean. The rooms are a little darker, even with all the lights, but it was not too much of an issue for us. Also, you will not necessarily get a view of the city, our room had a view of many windows next door, which we were aware of as a possibility when booking a room with "city or limited view." Do keep in mind that there is a $14 service fee per day that is added to your bill at the end. This fee includes WiFi, breakfast, bottled water, the newspaper, access to Gold's Gym a block away, and many other things. The complimentary breakfast includes a variety of pastries, bagels, cereal, coffee, tea, milk, and juice. It was just perfect for the morning. The downstairs features a restaurant that is open for lunch and dinner. Parking is available via a third-party garage right next door. It is first-come-first-serve, but we never had an issue finding a spot. It was about $18 for 24 hours, but you can get in-and-out privileges for 24 hours for $30. Because so many things are within walking distance, we found we didn't have to drive much anywhere.

| Ohio Friends

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Get away

Would recommend Sat, Aug 23, 2014
Staying here was great. Staff gave us everything we needed. My girlfriend and I drink a lot of water so they provided us with bottles when we asked for extra. They gave bad aids when I got a cut, they let me print out documents. The place was modern, clean. The price was very good compared to everything else that looked as good. Parking in the area was very easy and cheap.

| New York Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

On point with price

Would recommend Mon, Aug 4, 2014
The price was very reasonable for the hotel. Much cheaper than other places in dtla but what more do you need? A good secure place to stay and a fair price

| LA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

LA Getaway.

Would recommend Wed, Jul 16, 2014
Great value and location for a cool boutique hotel. Next door parking is a big plus. I will stay at this hotel again during my next trip to LA

Dining

Deli at Ralph's Supermarket.

| Boca Raton, Florida Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Overpriced dump

Would not recommend Mon, Jun 30, 2014
The only thing good about this hotel was the location I thought it was way overpriced for what I got I much rather stay at the luxe hotel same price for a nicer newer room

| Laguna hills Couples

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5

O Hotel

Would recommend Tue, May 6, 2014
The O Hotel room was very nice, appealing, clean and comfortable.I liked the security to use the elevator. The Bar/restaurant had a nice ambience although the bar was limited on the variety of alcohol, they did make substitutions. I felt the desk clerk was not very friendly. He had a rough tone of voice. The view out my window was a brick wall. I had to pay $18 for garage parking per day which I think they should have mentioned in their hotel advertisement.

Money saver

The parking garage is $18 per day even on weekends. You need to figure this in on the day rate!

| Minneapolis, MN Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 2 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 3 /5