Hotel details


 to  1/18/2010 - 1/22/2010

 

Custom Hotel

8639 Lincoln Blvd., Los Angeles, CA 90045

of Honolulu Intl Airport

3 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

A hip, contemporary Los Angeles boutique hotel within minutes of LAX.

Custom Hotel's LA Boutique hotel offers a contemporary design aesthetic at affordable rates for the international business traveler staying for one night as well as the leisure guest escaping for an extended weekend retreat. Our LA boutique hotel was originally built by mid-century architect Welton Beckett, designer of the world-famous Capitol Records building, and the Custom Hotel tower has been transformed with the California lifestyle in mind. Custom Hotel is a place where design is accessible and playfully refreshing, and a warm sense of hospitality and community prevails in this LA boutique hotel.

Custom Hotel is conveniently located close to Los Angeles International Airport (LAX) in the residential neighborhood of Westchester, a short drive from the beach cities of Marina del Rey, Venice, Santa Monica, Malibu and Manhattan Beach. Easily accessible via the 10, 405 and 105 freeways, the hotel is 20-30 minutes from Beverly Hills, Hollywood and Downtown Los Angeles. For travelers flying into Los Angeles on their way to destinations within Southern California-whether a trip to Disneyland in Anaheim, Universal Studios in Hollywood, or a road excursion to Santa Barbara or San Diego along the world-famous Pacific Coast Highway-Custom Hotel is an ideal stopover.

Custom Hotel's services and amenities include:

  • LAX shuttle service
  • Valet parking, $22.00 per night
  • Espresso check-in
  • Multilingual staff
  • Concierge services
  • Complimentary Wi-Fi access
  • Private dining and catering services
  • Laundry, dry-cleaning and pressing services
  • Pet friendly

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.4 out of 5

(79 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 8639 Lincoln Blvd., Los Angeles, CA  90045  

 
 

Area served

Los Angeles, CA

Area airports

Los Angeles International Airport (LAX) Long Beach (LGB) Burbank Airport – BUR

Description

Custom Hotel is nestled 1 mile from commercial and retail space of the newly developed Playa Vista community and Marina Del Rey and adjacent to the Los Angeles International Airport and within reach of Santa Monica Venice, Manhattan Beach and Century City.

This property has a smoke-free policy

Amenities

  • Internet Access
  • Concierge
  • Business center
  • Fitness room
  • Smoke-free policy
  • Health Club
  • Pool
  • Restaurant
  • Pets OK
  • Wireless internet
  • Airport shuttle

Dining

Bistrotek

Custom’s restaurant Bistrotek is a full-service bistro serving breakfast and dinner and cocktails. The restaurant's contemporary, industrial design aesthetic is reminiscent of the revitalized lofts found in New York's SoHo or Chicago's River North. Bistrotek features an open and airy loft-style space with sky lights and exposed pipes, polished concrete floors, distressed brick walls, pendant light fixtures, an old-fashioned, smoke-colored banquet, a wood-paneled dining bar and a vine-enclosed outdoor patio. Serving imaginative bistro fare, classic cocktails, boutique wines and artisanal beers are served with caring hospitality in a warm atmosphere. Bistrotek's exceptional value and welcoming, casual yet chic vibe invites neighbors, visitors and hotel guests to make themselves at home and stay a while.

Hopscotch

Custom"s bi-level pool bar and grill features four private cabanas, an outdoor fire pit and stadium seating, all designed with the contemporary California lifestyle in mind. The lower deck is shaded by Gold Medallion and Strawberry trees and large poolside umbrellas. Earthy colors are flecked with splashes of pink and orange, where throw pillows depicting mischievous monkeys hint at a place meant to be playful and fun. Modern chaise lounge chairs and tabletops on the pool deck encourage casual al fresco dining and a welcoming break from today's hectic pace.

Lobby Lounge

Eclectic furnishings were collected and custom designed for Custom's lobby lounge, inviting our guests to enjoy an after work beer, pre-dinner cocktail or late-night drink as if in their own personal living room. Enjoy a martini, mojito or Cabernet from a local southern Californian winery as you recline by the lobby fireplace.

Cocktail Service: Nightly 6:00pm-12:00am

Meeting facilities

Custom Hotel features 5 exclusive conference suites for small, intimate meetings of up to 50 people and hosts outdoor or private events for up to 400 people. Catered breakfast, lunch and dinner is also available in the conference suites or poolside.

Please enter check-in and check-out dates to the right to select a room

Deluxe King

Deluxe King rooms are 337 sq ft featuring one king bed and are located on floors 2-9; many of these rooms on upper floors offer stunning views. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26" flat screen LCD TV's, stereo with iPod docking station, On Demand movies, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. Connecting guestrooms are available upon request and include king-to-double/double and king-to-queen links. All rooms and suites are smoke-free.

Custom Queen

Custom Queen rooms are 264 sq ft offering one queen bed and are located on floors 10-12 and include extra amenities: a bottle of water in-room upon arrival, daily newspaper delivery to your guestroom door (USA Today or Los Angeles Times) and-best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26" flat screen LCD TV's, stereo with iPod docking station, On Demand movies, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. All rooms and suites are smoke-free.

Deluxe Double

Deluxe Double rooms are 264 sq ft featuring two full size beds and are located on floors 2-9; many of these rooms on upper floors offer stunning views. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26” flat screen LCD TV's, stereo with iPod docking station, On Demand movies, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. Connecting guestrooms are available upon request and include king-to-double/double and king-to-queen links. All rooms and suites are smoke-free.

Deluxe Queen

Deluxe Queen rooms are 264 sq ft featuring one queen bed and are located on floors 2-9; many of these rooms on upper floors offer stunning views. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26” flat screen LCD TV's, stereo with iPod docking station, On Demand movies, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. Connecting guestrooms are available upon request and include king-to-double/double and king-to-queen links. All rooms and suites are smoke-free.

Custom King

Custom King rooms are 337 sq ft offering one king bed and are located on floors 10-12 and include extra amenities: a bottle of water in-room upon arrival, daily newspaper delivery to your guestroom door (USA Today or Los Angeles Times) and-best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26” flat screen LCD TV's, stereo with iPod docking station, On Demand movies, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. All rooms and suites are smoke-free.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.4 out of 5

(79 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

Dark and uncomfortable

Z man Nov 30, 2009

Hotel has been supposedly remodeled, but many things in the room were dated. No closet, clothes hung on a rack, no drawers. ... Not very friendly desk staff; everything was very dark; the bed was on the floor; restaurant only served breakfast and dinner; didn't realized they only had valet parking for $22/nite. All in all, not a pleasant experience.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
2
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
2
Value:
2
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick Trip

Big D Nov 25, 2009

Would recommend to a friend!

This was a quick overnight trip to L.A. for business. My experience of the hotel itself was great. Checking in was a little ... slow and the person who helped me seemed distracted. Loved the room and the way it was furnished and set up. It felt very private. Great thing for me my favorite coffee shop was two doors down so I was able to get my "fix" first thing in the AM. Also, there is a Bristol Farms across the road where I bought a great breakfast burrito. I'd stay again; we're human and I want to be gracious towards the person who assisted me when I checked in.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
4

Traveler type: Single


Expand full review

Score

5 out of 5

Hip it is! Very contemporary and nice!

New Nov 19, 2009

Would recommend to a friend!

Available ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business


Expand full review


See all 79 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

If you stay at the Custom, eat dinner at Little Italy's Kitchen down the street - amazing service and amazing food.

--ab, Idaho Nov 8, 2009

Dining tip, Short Drive

IHop is near and u can get nice pancakes. And there are couple of Indian Restaurents. I Dont recommend one thats close to beach it sucks. I just had coffee at the custom dinning I cant say much about it but they do have bf & dinner facility.

--Hollywood Buzz, Providence RI Aug 29, 2009

Shopping tip, Short Walk

Ralphs

--Dentist, 0stanbul Turkey Aug 3, 2009

See all quick tips

Reviews from our customers

Overall score

3.4 out of 5

(79 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

Dark and uncomfortable

Z man Nov 30, 2009

Hotel has been supposedly remodeled, but many things in the room were dated. No closet, clothes hung on a rack, no drawers. ... Not very friendly desk staff; everything was very dark; the bed was on the floor; restaurant only served breakfast and dinner; didn't realized they only had valet parking for $22/nite. All in all, not a pleasant experience.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
2
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
2
Value:
2
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick Trip

Big D Nov 25, 2009

Would recommend to a friend!

This was a quick overnight trip to L.A. for business. My experience of the hotel itself was great. Checking in was a little ... slow and the person who helped me seemed distracted. Loved the room and the way it was furnished and set up. It felt very private. Great thing for me my favorite coffee shop was two doors down so I was able to get my "fix" first thing in the AM. Also, there is a Bristol Farms across the road where I bought a great breakfast burrito. I'd stay again; we're human and I want to be gracious towards the person who assisted me when I checked in.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
4

Traveler type: Single


Expand full review

Score

5 out of 5

Hip it is! Very contemporary and nice!

New Nov 19, 2009

Would recommend to a friend!

Available ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business


Expand full review

Score

4 out of 5

simple, and to the point

vivavegas Nov 17, 2009

Would recommend to a friend!

overall, it was a nice stay. i booked a room with a king size bed. when i arrived i was told that one was not available. so ... i was given a queen. the check in lady was not very nice. the heater did not work the first night, so it made for a chilli stay. but it was fixed withing 20min of a phone call. ITS SIMPLE AND TO THE POINT. BED, SHOWER, TV. nice place to stay.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
2

Traveler type: Business


Expand full review

Score

4 out of 5

Quick tip

Good overnight stop on the way home.

ab Nov 8, 2009

Would recommend to a friend!

[...] The location and airport shuttle made this a very convenient choice for our group traveling home with an overnight ... layover in LA. The rooms were clean and funky and the staff was very friendly. I wouldn't have been impressed if I had had to pay full price for the rooms, because I thought they were very simplistic without anything extra special. However, I thought it was a very good value at the sales price for a clean room with a very comfortable bed. We did luck out with an ocean view, but the windows were so crusty and dirty that it was tough to see. Also enjoyed breakfast at the hotel restaurant - very good as well.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family

Dining tip, Short Walk

If you stay at the Custom, eat dinner at Little Italy's Kitchen down the street - amazing service and amazing food.


Expand full review

Score

5 out of 5

Perfect service, perfect room

Halifornia Nov 1, 2009

Would recommend to a friend!

Our room was spotless, with modern design/decor and a great layout. Small, yet incredibly roomy, light, and airy. The ... customer service was AMAZING. This is not an overstatement. I do not know if this is typical of Custom, but the service we received was far above anything I ever expected from ANY hotel. All of this, and a great price and location. I tried to be objective and consider pros and cons both, but I can't find any downside. There's even a supermarket RIGHT around the corner. Do be aware of the parking situation. They only have valet parking, although the rates are very reasonable for LA. You may be able to find streetside parking in the area. We didn't look, as we arrived around midnight.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

3 out of 5

Custom

LAX Sep 20, 2009

Good for an overnight stay at LAX - not an extended period of time. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Perfect for the Budget Hipster!

Allan Sep 20, 2009

Would recommend to a friend!

This was my second stay, and I love this place. Yes, the self-consciously avant-garde hipsterism is a little over-the-top, ... but that is absolutely the charm of this place. The elevators play techno music that seems to accelerate as they go up. The beds have bizarre duvets with pictures of dogs in military uniforms. There's a birdcage en route to the dining room with fake birds and bird sound effects. The weight room is Malibu Barbie pink. It's all weird, and I totally love it. This may not be right for people who take themselves too seriously, but I work in entertainment. I live New York's east village. I like an esthetically stimulating environment, and this place has got it. The location is a little bit south of most places you're likely to want to go in LA (which is probably why it isn't more expensive), but it is a lot closer to Venice Beach than any of the pricier boutique hotels in Hollywood or Downtown. I definitely will be back.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
2
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Business


Expand full review

Score

2 out of 5

Bad Hotel

Don Sep 14, 2009

There was no coffee maker in room and had only parking was by valet that charged $22 per day. Even the best hotels in Las ... Vegas don't charge for parking. There was no refrig in room. The hotel meals were over priced and poor quality. The in-room movies were over priced. I have traveled over this country and this is one of the worst hotels I've stayed. The only thing that this hotel had in it's favor was the close location to LAX. If anyone should ask about my stay at Custom House, I would tell them to save their money and stay somewhere else. They also charge $35 for early check-in.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
2
Hotel check-in:
1
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
1
Dining options:
1

Traveler type: Couples


Expand full review

Score

1 out of 5

BAD TASTE OF THE HOTEL

Texasgal2009 Sep 10, 2009

This was my sister and friend 1st time to California, and we thought the hotel was not what expected on their website. The ... front staff was not friendly at all. Ontop of those things we had to paid 22.00 per night for (so call valet parking at their so call little hotel, which was so crazy ( didn't have a choice) nowhere else to park at the place. Will never return there again nor tell any friends about the hotel.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
1
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
1
Value:
2
Dining options:
1

Traveler type: Friends


Expand full review

Score

1 out of 5

custom hell

tocayo Sep 2, 2009

not especially professional. room attempted some designer touches but indoor outdoor carpet and worn furnishings oupled by ... inadequate air conditioning prompted me to flee -- even thogh it was prepaid. it depressed me.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
4
Room cleanliness:
2
Hotel Staff:
2
Value:
2
Dining options:
3

Traveler type: Business


Expand full review

Score

2 out of 5

The good, the bad, and the really ugly

Bob Aug 31, 2009

The hotel was very different from any other hotels that I have ever seen. The room was not equipped with any drawers and bed ... side tables and we had to keep our cloths inside our luggage. For every local call we were charged.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
2
Hotel check-in:
2
Maintenance:
2
Location:
2
Room cleanliness:
4
Hotel Staff:
2
Value:
2
Dining options:
1

Traveler type: Couples


Expand full review

Score

3 out of 5

Quick tip

Unbeatable location for the price

Hollywood Buzz Aug 29, 2009

I was on a 3 day vacation package to Disney & Universal studios. Its quite far from both the locations.Actually I booked for ... LA quanta inn & Suites but the orbitz people messed up my reservation and I ended up in Custom hotel. Its quite and good. Stingy in changing towels. Ok for the prices. Its next to Ralphs store I could pick up some soda & fruits till night 2.00 am. The Other plus point for the location is its short drive far to Beach(Palya del Rey).

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Dining tip, Short Drive

IHop is near and u can get nice pancakes. And there are couple of Indian Restaurents. I Dont recommend one thats close to beach it sucks. I just had coffee at the custom dinning I cant say much about it but they do have bf & dinner facility.


Expand full review

Score

4 out of 5

Unbeatable location for the price

Big W Aug 27, 2009

Would recommend to a friend!

Fast shuttle from and to airport, easy check-in. Was only there for a short stay, but everything was fine. Located next ... door to a Ralph's for easy food shopping! Close to bus stop.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Business


Expand full review

Score

4 out of 5

Hotel Ok, but No parking, No free brkfst

Tailslide Aug 25, 2009

Would recommend to a friend!

very good hotel, clean and in a great position (between venice, marina del rey and lax airport). But some things are a little ... bit strange for an hotel like this, ie: if you want to park your car you have to pay 21 dollars!!! And there's no free breakfast. I asked why to the staff and they answered that it's a Orbitz fault. So, the price you pay in Orbitz is without breakfast for the Hotel. Bad thing. The rest is ok.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

3 out of 5

Alright

TMJ Aug 24, 2009

The room was very clean just really small.The pool party was nice and the staff was great.I'm glad I was only there two ... days.I thought the walls were closing in on me!!!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

perfect location to relax

cali Aug 23, 2009

Would recommend to a friend!

the hotel offers a very simple and satisfying service. it's a perfect location for trips because the location is great and ... it's near the airport. the parking, however is the only thing missing.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

not bad

drjones Aug 19, 2009

Would recommend to a friend!

relax,use pool ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Single


Expand full review

Score

4 out of 5

comfy at Custom

Robyn Aug 16, 2009

Would recommend to a friend!

I was just there for a super quick night after work before catching a plane. No time to eat or use the pool or do take ... advantage of any of the amenities, but seeing as how the point of my stay was to get a good night's rest, Custom did it's job. Super comfortable bed and pillows in a clean simple room. Slept like a bear!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Business


Expand full review

Score

3 out of 5

Not as great as the pictures seem

stacyjo615 Aug 14, 2009

We ended up having to change rooms because the door didn't lock and the telephone didn't work, then the second room we were ... put in had a broken light fixture that dangled from the wall and the television would lose sound every so often. You would have to turn the tv off and turn it back on again for the sound to work. The vending machines only have Mardi Grad type masks and party favors in them - no food or drinks. The front desk personnel told us to go to the grocery store next door if we wanted a drink. The night I checked in I asked the girl at the front desk to have someone fix the broken light in the second room we had to move to the next day, and 2 days later I had to go back and ask her again, and she told me that I told her I didn't want anyone to fix it that day, when I specifically asked for someone to come the next day when she tried to send them up to my room at 11pm to fix it. On the website it says there is street parking available, but when you get there they tell you it's valet only and it's $22 a night. When I talked to the valet guy he said you can park on the street, they just can't guarantee the safety of your vehicle. The pool is very small. The hotel isn't kept up well. There are a lot of things that are falling apart and need maintenence. The best part about this hotel is the comfortable bed, good water pressure in the shower, and the air conditioning worked great. The pictures definitely were better than the actual hotel.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
2
Value:
4
Dining options:
3

Traveler type: Family


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Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

If you stay at the Custom, eat dinner at Little Italy's Kitchen down the street - amazing service and amazing food.

--ab, Idaho Nov 8, 2009

Dining tip, Short Drive

IHop is near and u can get nice pancakes. And there are couple of Indian Restaurents. I Dont recommend one thats close to beach it sucks. I just had coffee at the custom dinning I cant say much about it but they do have bf & dinner facility.

--Hollywood Buzz, Providence RI Aug 29, 2009

Shopping tip, Short Walk

Ralphs

--Dentist, 0stanbul Turkey Aug 3, 2009

Shopping tip, Short Drive

Santa Monica is a short drive and is abundant with great shopping, restaurants and the famous pier.

--CoCExec, Upstate New York Jul 20, 2009

Dining tip, Short Walk

Both fast food (KFC, Taco Bell) and higher class restaurants are just across the road.

--Aussie Guy in Transit, Canberra, Australia. Jul 6, 2009

Time savers tip

I had appointements in downtown LA for both days. By taking local streets I cut down the commute time of 1 hour and 15 minutes during peak travel, to 35 minutes.

--Rob, Kill Devil Hills, NC, USA Jul 2, 2009

Money savers tip, Short Walk

Buy your liquor at the Ralph's right next door. I mean the hotel and Ralph's share a wall. That close.

--The Crown, Portland, OR Jun 28, 2009

Money savers tip, Short Drive

They need more restaurants close by.

--K&J, Winston Salem, NC Jun 23, 2009

Dining tip, Short Drive

Great Korean BBQ in Marina Del Rey on Lincoln at Washington: Wharo. Check it out.

--CJ Toy Sheep Lover, Brooklyn, NY Jun 22, 2009

Shopping tip, Short Walk

Bristol Farms across the street is an excellent place for morning coffee, lunch, or other fresh foods and gourmet groceries.

--Joe H., Washington DC Jun 7, 2009

Nightlife tip, In Hotel

The Custom Hotel sponsors a LMU (Loyola Marymount University) night on Tues & Thurs. Quite active & lots of friendly people. Doesn't really get going until after 10pm. There are other social events on various nights.

--Menace, Honolulu Jun 2, 2009

Shopping tip, Short Walk

Ralphs next door, you can get the 4 or 8 dollar bottled water at Ralphs for less than 4 dollars.....for both! But there is nothing to keep it cool in.

--Chris, Portland, OR May 27, 2009

Nightlife tip, Short Walk

good restaurant,bowling,grocery next door,clean but do not clean your room the next day left trash and dishes in room and do not give fresh soap, housekeeping probably went to the all night party, hotel allowed dogs i saw two large dogs come out in the morning i will not return,hotel looked remodled it will not look good in two years at this rate.

--marta, ohio May 26, 2009

Dining tip, Short Walk

There is a new Thai place toe at, Thai Talay and I ate there twice-good and reasonably priced.

--Just a regular guy, Minneapolis, Minnesota May 8, 2009

Entertainment tip, In Hotel

In the daytime the pool looks a bit ordinary but at night it comes alive and it turned out to be a great place to just hang out, there is a great bar/cafe style eaterie with nice food and reasonably priced just next to the pool too. Although the hotel staff advised us there was not much to see and do down the street a short walk found several good looking restaraunts close by (after we ate by the pool and went for a walk) and it has a supermarket next door too.

--pont67, australia May 3, 2009

Nightlife tip

Santa Monica

--Cris, Talcahuano, Chile Apr 22, 2009

Money savers tip

Park at the Ralphs next door.

--Sbud51, Saskatoon, Sk Canada Apr 22, 2009

Dining tip, Short Walk

Although I didn't eat at them, there seem to be some nice restaurants in a business district just a few blocks from the hotel. There is also a park nearby.

--Harry, Cincinnati Dec 2, 2008

Dining tip, Short Walk

There's a good, modestly priced Italian restaurant on catty-corned from the hotel (across Lincoln and Manchester). Italy's Little Kitchen, I think it's called. Either call for reservations or go off hours because it's not very big.

--Michael, USA Aug 9, 2008

Dining tip, Short Walk

Indian food nearby is excellent.

--Giuseppina, San Jose Jun 14, 2008

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