Custom Hotel, a Joie de Vivre Boutique Hotel

3 stars
View map of 8639 Lincoln Blvd., Los Angeles, CA 90045

Hotel Overview

3.5 /5
Overall score
78%
Would recommend
Amenities:
3.4
Cleanliness:
4
Hotel staff:
3.9
Comfort:
3.8
Location:
3.9
Value:
3.8

Custom Hotel, a Joie de Vivre Boutique Hotel is a chic haven in Los Angeles that provides tastefully designed rooms and near LAX. The six social lounges on site with unique concepts and appointments are perfect spots to unwind and relax, play Xbox and Wii, enjoy drinks and snacks, or admire art collections. Custom Hotel also has heated outdoor pool for leisure. Several stylish meeting rooms are available for corporate or social functions of up to 400 people. The hotel offers airport shuttle service free of charge.

Rooms

All rooms and suites at Custom Hotel, a Joie de Vivre Boutique Hotel feature with contemporary charm and custom LED lighting system for personalized color scheme. Each guestroom offers up-to-date amenities such as 37-inch flat-screen LCD TV, iPod docking station with stereo, on-demand movies and music, safe deposit box, and complimentary wireless Internet access. Most rooms have work desk.

Property features

Custom Hotel, a Joie de Vivre Boutique Hotel, located just four miles from the famous Venice Beach in Los Angeles, offers complimentary airport shuttle service, secure valet parking and laundry and dry cleaning. A business center with printing service is also on offer.

 

Adjacent to the stadium-style sun deck and pool, DECK33 Bar Restaurant serves diners an array of Pacific Rim-inspired cuisines and various beers, cocktails and wines. Guests at Custom Hotel, a Joie de Vivre Boutique Hotel can lounge at the stadium-style sun deck, take a dip in the heated outdoor pool, and exercise at the two fitness centers during free time.

Highlights
  • Close to LAX
  • Complimentary Wi-Fi access
Nearby attractions
  • Promenade at Howard Hughes Parkway Center (2 mi/3.2 km)
  • Westfield Culver City Shopping Center (2.3 mi/3.8 km)
  • Venice Ocean Front Walk (3.2 mi/5.2 km)
  • Venice Beach (4.1 mi/6.6 km)
  • Los Angeles Forum (4.4 mi/7.1 km)
  • Hollywood Park Casino (4.5 mi/7.3 km)
Business
  • Eight individually decorated meeting spaces
  • Free Wi-Fi access throughout the hotel
Transportation
  • LAX airport shuttle
  • Los Angeles International Airport (1.3 mi/2.2 km
Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go:

There are no room charges for children 17 years old and old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies:

  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Check-in time starts at 3PM
  • Check-out time is Noon
  • Rollaway beds available upon request and availability ($25.00 fee per rollaway bed; available in in 1 King and 1 Queen bedded rooms only)
  • Minimum check-in age is 21

Fees:

  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.

                - Valet parking fee: $27 per night (unlimited in/out privileges)

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

<

Custom Hotel, a Joie de Vivre Boutique Hotel Rooms

Renovated Two Double Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated King Room
Renovated in June 2011, renovated Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 37 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated View Deluxe Queen Room
Renovated in June 2011, Renovated View Queen Rooms are located on floors 10-12 and include extra amenities: 37inch TV, working desk with ergonomic chair, and -best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows.
Deluxe
Double rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe Queen
Queen rooms are 264 sq ft featuring one queen bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe King
Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Renovated Queen Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.

Amenities

  • WiFi
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking

Hotel Map

33.959 -118.4201
Area served
Los Angeles, CA
Nearby airports
Los Angeles International Airport (LAX) Long Beach (LGB) Burbank Airport - BUR
Area description
Custom Hotel is nestled 1 mile from commercial and retail space of the newly developed Playa Vista community and Marina Del Rey and adjacent to the Los Angeles International Airport and within reach of Santa Monica Venice, Manhattan Beach and Century City.

Nearby points of interest

  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Pauley Pavilion: 7.9 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Pauley Pavilion: 7.9 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Getty Center: 8.8 mi
  • Galen Center: 9.1 mi
  • Koreatown: 9.7 mi
  • Getty Villa: 10.2 mi
  • Hollywood Entertainment Museum: 10.3 mi
  • Los Angeles Convention Centre: 10.4 mi
  • Staples Center: 10.5 mi
  • Graumans Chinese Theatre: 10.8 mi
  • Kodak Theater: 10.9 mi
  • Amoeba Music: 10.9 mi
  • Magic Castle: 11 mi
  • Pershing Square: 11.4 mi
  • Hollywood Bowl: 11.6 mi
  • Angels Flight Railway: 11.7 mi
  • Museum of Neon Art: 11.7 mi
  • Monastery of the Angels: 11.7 mi
  • Bradbury Building: 11.7 mi
  • Walt Disney Concert Hall: 11.8 mi
  • Music Center: 12 mi
  • Los Angeles City Hall: 12.1 mi
  • Japanese American National Museum: 12.1 mi
  • Griffith Observatory: 12.8 mi
  • Universal Studios: 12.9 mi
  • Dodger Stadium: 13 mi
  • Los Angeles Chinatown: 13.2 mi
  • Hollywood Sign: 13.4 mi
  • San Antonio Winery: 13.4 mi
  • Ultrazone Laser Tag: 13.4 mi
  • Holyland Exhibition: 13.4 mi
  • Heritage Square Museum: 15.1 mi

Dining

Deck 33 Bar and Restaurant
Casual bar and dining space featuring cuisine and drinks with a Pacific Rim influence and overlooking the stadium-style sun deck and pool.
Transonic
Gaming lounge equipped with Xbox Kinect and Wii, 55"TV and surround sound system.
Layover Lounge
Layover Lounge. Located in the main lobby and featuring communal tables with power outlets and seating hubs. Do not forget wine hour from 5 p.m. to 6 p.m. daily.

Meeting facilities

Meeting Info
Custom Hotel features 5 exclusive conference suites for small, intimate meetings of up to 50 people and hosts outdoor or private events for up to 400 people. Catered breakfast, lunch and dinner is also available in the conference suites or poolside.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (299)

Ratings and reviews for Custom Hotel, a Joie de Vivre Boutique Hotel

Overall score

3.5 / 5
5.01.0
299 out of 299
Amenities:
3.4
Cleanliness:
4
Hotel staff:
3.9
Comfort:
3.8
Location:
3.9
Value:
3.8

78% would recommend to a friend.

Sort by:
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Anonymous
Business
jersey city, nj
Aug 23, 2009

perfect location to relax

the hotel offers a very simple and satisfying service. it's a perfect location for trips because the location is great and it's near the airport. the parking, however is the only thing missing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
drjones
Business
ny
Aug 19, 2009

not bad

relax,use pool

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Anonymous
Business
San Francisco
Aug 16, 2009

comfy at Custom

I was just there for a super quick night after work before catching a plane. No time to eat or use the pool or do take advantage of any of the amenities, but seeing as how the point of my stay was to get a good night's rest, Custom did it's job. Super comfortable bed and pillows in a clean simple room. Slept like a bear!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
stacyjo615
Business
Spring, TX
Aug 14, 2009

Not as great as the pictures seem

We ended up having to change rooms because the door didn't lock and the telephone didn't work, then the second room we were put in had a broken light fixture that dangled from the wall and the television would lose sound every so often. You would have to turn the tv off and turn it back on again for the sound to work. The vending machines only have Mardi Grad type masks and party favors in them - no food or drinks. The front desk personnel told us to go to the grocery store next door if we wanted a drink. The night I checked in I asked the girl at the front desk to have someone fix the broken light in the second room we had to move to the next day, and 2 days later I had to go back and ask her again, and she told me that I told her I didn't want anyone to fix it that day, when I specifically asked for someone to come the next day when she tried to send them up to my room at 11pm to fix it. On the website it says there is street parking available, but when you get there they tell you it's valet only and it's $22 a night. When I talked to the valet guy he said you can park on the street, they just can't guarantee the safety of your vehicle. The pool is very small. The hotel isn't kept up well. There are a lot of things that are falling apart and need maintenence. The best part about this hotel is the comfortable bed, good water pressure in the shower, and the air conditioning worked great. The pictures definitely were better than the actual hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Florida
Aug 13, 2009

Okay, but could be better

Location was very convenient (within walking distance) to where my business engagments were taking place. Staff was okay, but didn't go above and beyond. I had to ask for toilet paper in my room twice and I don't feel that the rooms were very clean. No room service, although there is a restaurant next door. Hard to get in touch with restaurant over the phone to place order. Had no major problems checking in because I wasn't in a rush, but not enough staff people working front desk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
Ms. Selective
Business
Virgina Beach, VA
Aug 12, 2009

No Expectation's :)

At a first glance this hotel seem's great! In fact it was in a great location about a 15 minutes drive to hollywood, sunset blvd, melrose place,etc. Great for morning run's a park is located parallel to the hotel. It is very eco-friendly but, give's you an option in whether or not you would like to go green so that's always a plus. The only negative I would say is the inconsistency with the deposit. Enough said just please be mindful of the cost up front. Overall I would recommend this hotel again to others.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

5
5.01.0
B2
Business
Dallas, Texas
Aug 11, 2009

Custom Hotel is Fabulous

While I was only there over night, it was absolutely perfect. Clean, crisp decor; excellent service at the desk; perfect location from LAX. Hip!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
Anonymous
Business
denver, co
Aug 11, 2009

ok for the night

hotel isn't bad... they've just tried to make something very modern and have cut some corners. my room was fine- but you could tell the paint was chipping, the tub was old, the drapes were not very nice. the bed was comfy though. i didn't go to the pool but the workout room was fine-

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Anonymous
Business
─░stanbul Turkey
Aug 3, 2009

Nice Hotel

Nice place but definitely need a car

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Ralphs

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

2
5.01.0
Alice Mom
Business
New Caney, TX
Aug 2, 2009

For the younger crowd

This was only a overnight stay due to a connecting flight.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Back to menu Return to top