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Hotel Overview
Close to the airport
Good hotel, close to LAX. But got bite by the bed bug!
See full review
-
Kenken
- May 17, 2012
Convienent, Contemporary Hotel
Hotel was in a convenient location, trendy decor. Rooms were small, somewhat dark, color scheme was...
See full review
-
Finesse the Future
- May 17, 2012
Mixing 60’s style with modern comforts near LA beaches
Custom Hotel, a Joie de Vivre Boutique Hotel is a chic haven in Los Angeles that provides tastefully designed rooms and near LAX. The six social lounges on site with unique concepts and appointments are perfect spots to unwind and relax, play Xbox and Wii, enjoy drinks and snacks, or admire art collections. Custom Hotel also has heated outdoor pool and two fitness centers for leisure. Several stylish meeting rooms are available for corporate or social functions of up to 400 people. The pet-friendly hotel offers airport shuttle service free of charge.
Custom Hotel, a Joie de Vivre Boutique Hotel Rooms
- Renovated Two Double Room
- Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
- Renovated King Room
- Renovated in June 2011, renovated Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 37 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
- Renovated View Deluxe Queen Room
- Renovated in June 2011, Renovated View Queen Rooms are located on floors 10-12 and include extra amenities: 37inch TV, working desk with ergonomic chair, and -best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows.
- Deluxe
- Double rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
- Deluxe Queen
- Queen rooms are 264 sq ft featuring one queen bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
- Deluxe King
- Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
- Renovated Queen Room
- Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
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Hotel Map
- Area served
- Los Angeles, CA
- Nearby airports
- Los Angeles International Airport (LAX) Long Beach (LGB) Burbank Airport - BUR
- Area description
- Custom Hotel is nestled 1 mile from commercial and retail space of the newly developed Playa Vista community and Marina Del Rey and adjacent to the Los Angeles International Airport and within reach of Santa Monica Venice, Manhattan Beach and Century City.
Amenities
- Airport Shuttle
- Bar/Lounge
- Concierge
- Elevators
- Fitness center
- Fitness center or spa
- Internet Access
- Laundry Service
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pets allowed
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Tour Desk
- Wireless Internet
Meeting facilities
- Meeting Info
- Custom Hotel features 5 exclusive conference suites for small, intimate meetings of up to 50 people and hosts outdoor or private events for up to 400 people. Catered breakfast, lunch and dinner is also available in the conference suites or poolside.
Dining
- Deck 33 Bar and Restaurant
- Casual bar and dining space featuring cuisine and drinks with a Pacific Rim influence and overlooking the stadium-style sun deck and pool.
- Transonic
- Gaming lounge equipped with Xbox Kinect and Wii, 55"TV and surround sound system.
- Layover Lounge
- Layover Lounge. Located in the main lobby and featuring communal tables with power outlets and seating hubs. Do not forget wine hour from 5 p.m. to 6 p.m. daily.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (221)
Ratings and reviews for Custom Hotel, a Joie de Vivre Boutique Hotel
- All travelers (221) 3.5 / 5
- Business (51) 3.4 / 5
- Couples (73) 3.3 / 5
- Families (19) 3.3 / 5
- Friends (24) 3.3 / 5
- Singles (38) 3.8 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 3.3
- Room cleanliness:
- 4
- Hotel staff:
- 3.8
- Room comfort:
- 3.7
- Location:
- 3.9
- Value:
- 3.8
75%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Kenken
Close to the airport
Good hotel, close to LAX. But got bite by the bed bug!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Finesse the Future
Convienent, Contemporary Hotel
Hotel was in a convenient location, trendy decor. Rooms were small, somewhat dark, color scheme was dark blue/white. That said, the bed was comfortable and everything worked well including the free wifi. $20/day valet was a surprise. Nice casual dining/bar next door. Staff were polite and attentive.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Dining tip:
Short walk from hotel
Nice diner attached to bowling alley about 500 ft N of hotel on Lincoln. Lots of mexican on the menu. Good and cheap.
Reviewer score
Would recommend
ERok
Great time
Friendly and knowledgeable staff with a hip room, I only wish they'd bring the DJ back to the poolside :(
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short walk from hotel
There is a decent diner next to the Ralph's food store if you want to save some cash.
Reviewer score
Would recommend
Sylwedydd
All in all very good.
Only thing missing was a chair in the room. Mind you the bed was comfortable but I like a chair for reading and lap topping.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Traveling Soccer Dad
Convenient Location
Great place if you have businees at the LMU campus. Short drive from the airport, walking distance to LMU. Real bummer there's no desk to do paperwork or place your PC. Upon closer inspection, one can see a very old old hotel was given a sloppy makeover to make it look contemporary, -old rattling A/C, painted over tiles in the bathroom, & sloppy re-paint all around - turned me off. I will stay again because of the proximity to LMU.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Time-saving tip:
Short walk from hotel
Ralphs grovery store is next door
Reviewer score
Would recommend
NLNLN
Weekend visit
Great value and convenient location to Venice. The hotel is more of being trendy vs family atmosphere. The rooms are somewhat smaller with a platform bed and small bathroom. This is more for those under age of 25.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Short walk from hotel
1) Next to Ralph's grocery store. You can buy bottle water/snacks at normal prices. 2) If you're willing to walk 2 blocks, you can park on side street without paying $20 for valet. Be sure you read the parking signs because some streets have no overnight parking from 10pm-2am.
Reviewer score
Would recommend
Sianon Bado
First LA getaway
I enjoyed my stay at the Custom Hotel. The rooms were nice, and the overall layout and design of the hotel was great. I like the customer service and the free WiFi. Im glad I was able to get a good deal on the room, because I ended up paying more in "hidden Charges". They don't have a parking lot so I had to pay to valet my car every day/night, which is $20 a day. The only other option was to cross my fingers and hope a parking spot on the street opened, but it never did. Then the breakfast they serve downstairs near the lobby was about $12 and only included a limited amount of food and you're only able to get water, tea, or coffee. If you want orange juice thats an extra charge of $4 a cup :-/ Deck 33 Restaurant out by the pool (which is smaller than my living room...the pool that is) has a very nice atmosphere and good drink specials. The customer service, however, could be a little better (had to wait almost 10 min before the waitress came to the table and greet us). The location of the hotel (next door to the airport, around the corner from the mall, and a short driving distance from the beach) made everything so convenient. With the exception of the "hidden charges" I would definitely go back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Shopping tip:
Short drive from hotel
Westfield Culver City (former Fox Hills Mall) Beware! Went in to buy a jacket, left with nearly $300 worth of clothes.
Reviewer score
Would not recommend
WADA
5 Day Getaway
Upon check-in, we were not aware that the hotel would authorize an "additional" $50 per nightly stay onto our credit card. Since our entire trip was prepaid months in advance, we were excited that we wouldn't have any additional costs. We recommend a complimentary hotel parking lot! $20/day for valet parking was just ridiculous to us; We are paying a lot of money to stay at the hotel, and parking isn't included? Aside from that, we can't really comment on the staff, since we never saw anybody other than the person who checked us in. We stayed on the 12th floor, which got quite noisy at nights; we assume that people in the Stratosphere (relaxation room) was causing all the noise - loud voices and screaming. The outlet by the bed did not work, the mattress was too small for the bed frame (I noticed the space, which had been covered up with scraps of carpet), and the mattress was too soft/not comfortable. Aside from the hotel, we had a great vacation; it's FORTUNATE that we spent little time at the hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Entertainment tip:
Short drive from hotel
Venice Beach is just a short drive away from the hotel; visit the cafes and shops on Abbot Kinney, Venice Canals and boardwalk, and the shops along Washington.
Reviewer score
Would recommend
LAgirl1978
HIP YOUNG VIBE!
I love this place, But i do have to say they need room services or a place that you can eat thats open befor 5 pm! other then that BOMB spot!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
Millions
Does the trick
Stayed here with my crew for a 24 hour shoot. Decent hotel, reasonable value.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Trip purpose:
Business
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