I flew in to LAX for 18 hours with 8 of them spent at the hotel room. It was comfortable and clean and provided just the respite I needed on the go. The only problem was that because the hotel was at LAX, it sure was loud!
Stayed one night while waiting for an international flight to Australia. Room was spacious and staff were very helpful. Close to airport so no issues with missing flight (frequent shuttle service too).
The room I was assigned in the first place was almost directly below the newly renovated gym. I was disturbed by the footstep on treadmill and thought someone was having a party next door.
As soon as I called the front desk, the manager
investigated the situation himself right away and moved me to a different room within 20 minutes of the complain.
He was apologetic and mentioned about being embarrassed. It showed that he really cared about his guests' comfort, which I appreciated.
While the first room they gave me wasn't ideal, the promptness in their action to ensure my comfort as a guest was commendable. I will stay again with them because of that.