This hotel was nicely decorated; however, my room wasn't very clean and my sheets made me itch horribly.
The staff was amazing and the location was great, but it would have been nice to have a clean room along with all of that.
Last minute trip to LA for All-Star Weekend turned out great. Hotel was close to freeway, 15 minutes away from Hollywood, plenty underground parking, rooms were nice & clean, overall convenient and a great value for my money. Beyond my
expectations for Best Western.
This hotel is very strange. The housekeeping tried entering our room without knocking at 8AM when we were still asleep. They opened and closed the door loudly. Also the refridgerator was loud and made noises all night. We tried requesting a
different room or to get a different fridge and were told "since we were unhappy the hotel's policy is that we not be allowed to stay another night." Thanks [...]. You are a snot like nobody else. I am reporting you to your manager and corporate on Monday when important people are around to take complaints. I was stunned by [...]'s robotic answers. It was almost funny to people checking out with us they were laughing about it as the line flowed out the door.
its really walking distance from chinatown...so you can shop and just take back your purchases to the hotel. it said free wi-fi but the wi-fi wasn't working in the 3rd floor, my daughter had to get out of the room so she can get signal. the
staff are courteous.
The room was large with 2 beds (mattresses perhaps a little too hard), TV and refrigerator, while the bathroom was small but very clean. The Internet connection was free and very good. The only flaw is in the breakfast: not very good nor the
quality of the food nor the service but just make do. I stayed only 2 nights, but I found it very well. It's a hotel I'd recommend, even if it is too far from downtown.