Carlton Motel Long Beach

everything was good

I just needed and inexpensive place to stay one night after a long day of travel, before driving another whole day. My flight was delayed by two hours. When I called to make sure that my room was still available, the person on the phone was very reassuring. The motel is one of those kind of cute, kind of tacky, California beach motel with gaudy signs. Love it! -The check-in process was fast and that was great because all I wanted to do was sleep. -The parking lot is small but they management will make sure that there is a spot saved for you. -The room is also very small but what you want, The Ritz? I was very pleased to find a very clean room, which also smelled clean. -The bed was not the most comfortable but for the price it was great! -The air conditioner worked like a charm, nice and cold! -I had a very quiet sleep. I was amazed that I didn't hear loud noises in a small motel. So that was another great plus. -And, my last surprise for an inexpensive motel, was the hot water in the shower. It was hot and plenty! What more can you ask for? When you go as cheap as what I could afford this time around, this place is perfect with courteous and helpful management.

Spoke to [...]on the phone when I called asking about prices. Such a sweet and accomodating gentleman. When we arrived at the hotel, our room was upgraded to a deluxe, and it was awesome! Very nice room, awesome TV with many channels, free bottled water, and a comfy bed. I would defintely stay here again!!!! Thanks [...]!!!!

I was staying at this motel for business. Had I known the area better, I would have gone elsewhere. The stay was noisy, there were false claims made about the amenities and I never could get my internet to work. There is no dining within walking distance. Most adults do not need reminders regarding check out time, especially the day before check out. This was rude and uncalled for, especially since they already had their money. I ended up checking out nearly an hour early, since the manager now falsely claimed that check out time was 10AM, [...] This is not an experience I would repeat and would not feel comfortable bringing my wife with me to this motel.

The owner and staff services did not speak English. The owner gave the internet access key [...] , told me the services would be on Tuesday morning. I tried everyday no internet services. I asked for direction for breakfast,dinner could not speak English to help me. I never seen the maid service bring their kids to work and follow them around while cleaning the rooms. I was afraid to leave my things in the room I paid for!!!!