Carlton Motel Long Beach ★★

False claims and rudeness

Would not recommend Sun, Oct 25, 2009
I was staying at this motel for business. Had I known the area better, I would have gone elsewhere. The stay was noisy, there were false claims made about the amenities and I never could get my internet to work. There is no dining within walking distance. Most adults do not need reminders regarding check out time, especially the day before check out. This was rude and uncalled for, especially since they already had their money. I ended up checking out nearly an hour early, since the manager now falsely claimed that check out time was 10AM, [...] This is not an experience I would repeat and would not feel comfortable bringing my wife with me to this motel.

| Longbeach, California Business

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 2 /5
  • Value: 2 /5

The Carlton Motel

Would not recommend Sun, Jul 12, 2009
The owner and staff services did not speak English. The owner gave the internet access key [...] , told me the services would be on Tuesday morning. I tried everyday no internet services. I asked for direction for breakfast,dinner could not speak English to help me. I never seen the maid service bring their kids to work and follow them around while cleaning the rooms. I was afraid to leave my things in the room I paid for!!!!

| Hammond, IN Business

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5

Cockroach in room

Would not recommend Wed, May 27, 2009
We stayed two nights in this quaint little motel. The owner was quite stalkish, watching EVERYTHING we did. We had two bikes, and he initially told us we could not put them in the room, but we insisted we were not leaving them outside. It seemed clean, but on the second night, a cockroach crawled over our heads on the ceiling then feel on the floor. We eventually found it and killed it, but that was extremely gross. They had free wi-fi and gave us water bottles in the room. No ice machine. The mattress was pretty hard and uncomfortable.

| Pasadena, CA Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5