Capri Laguna Inn On The Beach

I wanted to spend a weekend in Laguna Beach for not too much $. Capri could not have been better. The location was great. The views were magnificent. The room was more than ample. Listen the rooms are gorgeous and plush but you don't need that while you are in Laguna. It was absolutely perfect. Staff was very friendly and locations was extraordinary.

Hotel web page misrepresents the actual condition of hotel, which is very bad. Pictures are photoshoped. Rooms are very dirty, often without hot water and if you are not lucky, you can get stuck in a closet sized room. Literally. In our first room the phone didn't work, probably because its wires were sticking out of the wall, all the paint on the walls and door frames was chipping, the windows couldn't close properly, you could barely get into the bathroom due to the poor planing of toilet positioning, and once you had to go in, it was just so dirty. Sheets were full of small black hairs. Even in our other room that we got after we complained about the first one. In that one we got a fridge with someone else's food remains and microwave with melted cheese on the plate. Hotels pool was not heated like stated on the web page and it had layers of dirt on the bottom. Very disappointing since I was looking forward to swimming in the pool with my kid. WiFi is not free and parking can be a problem. Just a complete disaster and it ruined our vacation. So overpriced. Just down the block is Laguna riviera hotel where we stayed last year and had such good experience there that we decided to go back to Laguna Beach, they were sold out for Memorial Day weekend so we tried Capri. What a mistake

TWAS GREAT...NICE STAFF...SMELLED A LIL FUNNY AT FIRST. GREAT LOCATION. ACCESS TO THE BEACH. REDICULOUSLY BEAUTIFUL VIEW. HAD A BLAST

The ocean side room was larger than expected with a really nice balcony with a fantastic view. The rooms are older, but perfectly adequate. Lots of great restaurants and shopping within easy walking distance.

We had an ocean view room that really made all the difference. The view from the room and deck was amazing. The location was great, because it was within walking distance to some great restaurants. It's an older hotel that could use a little face lift, but we overlooked it because the view was so awesome.

What a complete disappointment. We walked into the room, it was hot, it smelled terrible, the bed had a large dip in the matress, the bed linens were old and worn down to the threads, it was just nasty. The parking was about a block from the hotel. It was just a complete disaster. It was so bad we didn't even stay there. We ended up going inland about 2 miles to a clean hotel that was about $100 less.

The Capri Laguna Inn isa great location. There are many stairs to most rooms. There is no luggage assistance to your room. The evening we arrived in our room, we called the front desk & requested a few more hangers (there were 4 or 5) & a remote control for the TV (there was none). The next morning those things were delivered to our room while we were out. There were two computers available in the lobby for guests. The breakfast was ok. Great view from room, however, people could look into our room (& they did) coming up the stairs from the beach. The sound of the ocean was awesome, day & night - Our room lacked a screen door,& a window screen. The room lacked cleanliness in the areas of the floor near wall where air conditioner vented, the back of the air conditioner was quite disgustingly dirty. We pulled it out for the cleaning staff to see & hoped they would manage the situation & clean it all,but were disappointed in the results. Other than that, the room was pretty clean. The staff that handled linen was very responsive when we requested additional towels. The covering for the bed was not of adequate quality for the amount we paid/night & should be replaced with something of a bit higher standard. The safe in the closet did not work. The kitchenette area had a small refridgerator and microwave small sink, new countertop and granite floor. The bathroom door did not really shut tightly. The bathroom had been refurbished with new toilet, sink, jacuzzi tub. There was a small hole at the bottom outside of where the tub was installed - did not affect the tub itself, just the look when you saw it. The toilet did not have cover buttons for the rusty bolts sticking up on either side. Some of the hotel reception staff were arguing in the lobby in front of guests. The cleanliness of the entire property was sorely lacking. There were dead flowers in the lobby and when mentioned to a staff member, they agreed, but did not remove the flowers. Basically, we loved the location, we might possible stay here again, but it would have tobe for a much lesser rate and a different room with more security and privacy.