Renaissance Esmeralda Indian Wells Resort & Spa

4 stars
44-400 Indian Wells Lane, 44-400 Indian Wells Lane, Indian Wells, CA 92210
Hotel Overview
Reviewer score
3.9
out of 5
81 reviews
What a week!

REIW Resort & Spa is amazing from the carpets that look like they are strewn with rose petals to... See full review

  • Two happy vacationers
  • Jan 12, 2014
Great Hotel, highlight being the Pool!

The hotel and the great pool really exceeded our expectations. Our kids loved the fact that one end... See full review

  • Velsatis
  • Sep 16, 2013
Reawaken your sense of wonder at our stunning Indian Wells resort. Set against the Santa Rosa Mountains at the foothills of Palm Springs' Coachella Valley, the Renaissance Esmeralda Indian Wells Resort & Spa creates an atmosphere of luxury and relaxation unmatched anwhere in Indian Wells or Palm Springs. Enjoy rejuvenating spa treatments, championship golf, dynamite cuisine at our celebrated restaurants, sizzling nightlife, free Wi-Fi in the lobby and breathtaking desert sunsets beyond. Relax in guest rooms with available private balconies, and take a dip in our inviting sand beach pool. Our family-friendly resort features Camp Oasis, our acclaimed kids' activities day camp. Capturing the essence of California style, our Indian Wells resort's stunning decór boasts a majestic staircase, distinctive guestrooms and 100,000 square feet of meeting space. Designed to meet your every need, come to Indian Wells, California and let our resort welcome you to an oasis of modern luxury.

Amenities

  • High-speed internet
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Sauna
Children's activities
Golf
Jogging track
Tennis
Steam bath
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Outlet adapters
Bathroom telephone
Cribs available
In room movies
Temperature control
Shower
Iron
Ironing board
Bath tub
Wet bar

Hotel Map

33.7216 -116.3301
Area served
City of Indian Wells
Nearby airports
Palm Springs International Airport, (PSP), 15.50, MI, SE; LA/Ontario International Airport, (ONT), 86.50, MI, SE; Los Angeles International Airport, (LAX), 139.00, MI, SE;
Area description
Resort, Location Type: Resort

Dining

Sirocco
Our celebrated Indian Wells restaurant features award-winning Italian cuisine in a chic, sophisticated setting amid outstanding service. Enjoy fresh-made pasta dishes, dazzling wines, tempting desserts and more.
Glo Sushi
Enjoy outstanding sushi, sake, beer and wine in a relaxed atmosphere. A great place to meet and unwind with friends, alone with a special someone.
Glo Lounge
Enjoy a wide collection of sake, microbrews, domestic & imported favorites, and a full selection of liquors in our living room style lounge, or around the outdoor patio fire pits.
CAVA
Indulge in fresh California cuisine in a casual, patio setting surrounded by a lush orchid garden. Menu features include locally farmed salads, fresh seafood, aged steaks, a terrific wine list, insane desserts and more.
Cafe Biscotti
This casual cafe offers Starbucks coffee, fresh-baked pastries, sandwiches and snacks.
The Pool Bar
Enjoy cool cocktails and a delicious menu of freshly prepared fare at our poolside Indian Wells restaurant and bar.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (81)

Ratings and reviews for Renaissance Esmeralda Indian Wells Resort & Spa

Overall score

3.9 / 5
5.01.0
81 out of 81
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.8

77% would recommend to a friend.

Sort by:
Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

4
5.01.0
Agospik
Los Angeles, California
Jul 8, 2014

An overall good experience

The hotel was comfortable, the room was clean, and the staff was helpful. The location of the hotel is a good distance from dining and shopping areas in the city. The pool was a bit crowded, but it is expected for a holiday weekend. Overall, it was a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

4
5.01.0
LarryAC
Claremont, CA
Jul 7, 2014

Nearly perfect stay

Valet staff were great. I drive a Tesla and charging is self serve, but the 2 free stations are in the front row of the valet area and as close to the front lobby as any car can be parked. Robert from Valet followed me in a golf car to give me a ride back - saved me a 50 yard walk! The hotel staff were wonderful. We had a great golf course and mountains view. The only problem was the hair dryer would shut off after 2 minutes of use on "low". Annoying, but in another wise clean and nice room, not a big deal. The biggest problem is the way the staff handled the overcrowding near the pool. Problems are expected on a July 4th weekend, but lack of consistent policy by the staff made the over people staking out chairs in the early morning but never using them until after noon, resulted in staff-induced confrontations between guests and made the weekend unnecessarily stressful for many people. Overall, though, once lounge chairs were sorted out, the weekend experience was wonderful and we would return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

4
5.01.0
Retaal
Fontana, CA
Jun 21, 2014

Great family getaway

The hotel had beautiful grounds. The pool was great for little kids with the sandy beach side and 1 foot deep areas. The poolside food was good but a little expensive. Enjoyed the fire pit outside at night time. Not much to do in the area though. We will return again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Dining tip: Short drive from hotel

Drive about three miles and you have several restaurants. Hotel restaurants were a little pricey.

Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

3
5.01.0
Susanna D
Los Angeles, CA
May 12, 2014

Quick weekend getaway

Overall our experience was good. It's a very nice reairt for a family with children. The service staff was also very friendly. The bedding and mattresses could use an upgrade. The sheets weren't fitted properly and kept bunching up throughout the night. There was also a blanket under the sheets, which was also bunching up. The mattress had a lot of stains on it. I would recommend that they invest in some new mattresses and mattress covers/padding. We also requested an additional duvet cover but never got a knock on the door. We found it outside the door the next day. We didn't even have a do. It disturb sign, so it was strange. I gave the feedback to the manager and they asked us to come back for another night, complimentary. We will try it again and hope for a better experience next time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Dining tip: Short walk from hotel

The seared ahi salad at Cava was very delicious!

Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

4
5.01.0
Momolicious
Garden Grove, CA
Apr 23, 2014

Good for the little ones

Good pool area for small children. Staff was very friendly with the exception of one who may have been having an off day. The rooms were clean and comfortable, we stayed in a corner room for the added space but I would not again for the added cost, unless I was going to have a roll-away or crib brought in. We did enjoy the room service, food was good and the service was fast.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

4
5.01.0
Maui Fan
Houston
Mar 3, 2014

Great desert location

Usually stay in Palm Springs, but location was very convenient to HITS horse show we were attending and also to PSP airport. Good fitness center, coffee shop makes a respectable SBX Americano and despite a huge wedding going on the hotel was nice and quiet. Already recommended it to others at the horse show.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short drive from hotel

Drive up Hwy 74 to Coachella Valley Lookout. For food, we went to Stuft Pizza and Nitro Fusions ice cream in La Quinta, both surprisingly good.

Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

5
5.01.0
Two happy vacationers
Desert Palms-Palm Springs, CA
Jan 12, 2014

What a week!

REIW Resort & Spa is amazing from the carpets that look like they are strewn with rose petals to the wonderful personal care received! Beautiful views, clean, comfortable rooms, friendly personnel, and great service! Even the 2 restaurants had great service and wonderful food! We had a wonderful New Year's celebration too!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: Short walk from hotel

Take your golf clubs, the golf course is just across the parking lot and their dining is delicious!

Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

5
5.01.0
Velsatis
Los Angeles, California
Sep 16, 2013

Great Hotel, highlight being the Pool!

The hotel and the great pool really exceeded our expectations. Our kids loved the fact that one end of the pool was literally a "beach" with white sand. The pool was extremely clean considering that it was open till 11 PM and was busy for the most part. The pool bar was nice with helpful staff. The elevator to the pool was over on the other side of the building but we figured out that a regular elevator could also be utilized for the purpose. Cava restaurant dinner menu turned out to be surprisingly good, the staff not so much. Didn't even bother to ask for sides and drinks for the kids' menus. Breakfast was OK.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

4
5.01.0
BobbieJ
Los Angeles, CA
Jul 22, 2013

2 day get away

parking and checkin was great - no issues - resort fee on the high side. A little pricey overall for a summer rate

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short drive from hotel

in Palm Springs - loved Lulu's restaurant - great value and the food was delicious

Review of Renaissance Esmeralda Indian Wells Resort & Spa

Reviewer score

4
5.01.0
Dan F.
Corona
May 29, 2013

Great Stay!

The rooms are very comfortable and the pool is very nice. The spa is very relaxing and the staff are more than helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short drive from hotel

The River

Back to menu Return to top