Park Inn by Radisson Fresno

It amazes me what big hotel chains put their name on. That being said, the staff here are VERY friendly and helpful as they can be. Management need to put in a bit of elbow grease to make this worth the money. Starting with the airport pick up, driver was very friendly and respectful. Did not pick up at the designated van/shuttle area. The basket sitting on the floor of the can by the driver is a plee for tips. That's tacky. I tipped my driver, but only because he was very helpful. The lobby was warm and filled with hot lights, large TV, coffee and computer. The lobby is not the place for a business area. Most Buisness people don't want the entire Lobby looking at their work. I checked in at 1 pm and they were hard pressed to find a room even though I had a reservation. The room is very spacious, but the damp, moldy smell is off putting. I turned on the AC to see if that might help, but it made it worse. I asked for a different room, but they didn't have any left that had working AC. It's also 94 degrees outside. The bathroom decor is strange. The lighting fixtures were recycled from the 60s, the sink is chipped and has brown stains in it and the sink water pressure is a trickle at best. The shower has serious mold issues inside the clear shower knob, along the caulk in the shower and on the curtain. At one point I took a shower, walked aroundy room for 15 min and got back in the shower ony to see my own black footprints in the shower floor after just having taken a shower. The TV is a nice new flat screen but with about 10 cable channels, and about 6 hotel channels. Overall, I can tell they are trying to be a better hotel by the service, but cleanliness is a MAJOR issue.