[...] The hotel staff couldn't figure anything out and didn't want to use any of my ideas! I finally got a room after 2 in the morning! Ridiculous. To top it off they were setting up a huge tent outside making tons of noise! I love this hotel
but this particular experience with both [...] and Pacific Palms was HORRIBLE!
BETWEEN TWO FREWAYS AND IDEAL FOR ACCESS TO THE WHOLE LA ORAGE CO AREA FROM ONE PLACE. STUNNING VIEWS FROM THE HIGHEST FLOOR OF THE HIGHEST MOUNTAIN ATOP WHICH SITS THE HOTEL. LOTS OF FREE PARKING. RED IS A FAVORITE HIGH END RESTAURANT FOR THE
WHOLE OF LA. GREAT WINES AND ATMOSPHERE. PRIMARILY ASIAN STAFF IS PROMPT AND COURTEOUS. IT HAS THE BIGGEWST ROOMS I HAVE VISITED BUT THE TVS ARE SMALL AND OLD.
Hotel features (5 = best, 1 = worst):
BROAD MENUE WITH GREAT STAKS, VARIETY, AND BEST COOKED PRIME RIB. SERVICE IS PERKY AND BRIGHT. WE GO TO THE RESTAURANT EVEN WHEN WE ARE NOT AT THE HOTEL. THE PRICES ARE QUITE GOOD FOR A HIGH END RESTAURANT. PRIME RIB IS BETTER THAN DAL RAE AND ABOUT THE SAME PRICE.
it was rainy and they had spainish tiles outdoor and it was very slippery. i slipped and fell hard on my back only to find out there was few cones on the right warning slippery.... the design of the entry way from the parking lot and the use of
slippery pavement was really bad. In addition, the room was very cold and the heater was really loud so hard to sleep.
Everything is nice. Clean, updated room, white towel, bath gown, clean bed sheet, comfortable bed, and wireless internet. But the air condition fan was too noisy. It sounded like washer spinning to dry. It was too noisy, so that we couldn't