$153 Avg/night
Rate and special offer based on Check-in: Oct 2, 2014 Check-out: Oct 3, 2014

Pacific Palms Resort

4 stars
One Industry Hills Parkway, City of Industry, CA 91744
Hotel Overview
Reviewer score
4.0
out of 5
111 reviews
Best Deal, amazing staff service, and a beautiful view

We booked this room last minute. Entered the lobby and it was an amazing enviroment to have... See full review

  • Jeanie in her 20's
  • Aug 18, 2014
Great 3 day vacation

We love the Pacific Palms Resort! We have been staying there over and over for the last 6 years .... See full review

  • Picky Fan
  • Nov 11, 2013
Situated on 650 acres overlooking the San Gabriel Mountains, Pacific Palms is a destination resort designed with the business traveler in mind. Located only 30 minutes from Downtown Los Angeles and 35 minutes from Disneyland, Pacific Palms features 2 championship golf courses, 3 restaurants, full service spa with 7 treatment rooms, fitness center and our newest dining sensation Red. Each of our 292 remodeled guestrooms is complete with complimentary high-speed wireless internet access, ergonomic workstations and private balconies with a glorious view. Our 45,000 sq ft of flexible conference space makes Pacific Palms a perfect location for your next meeting, retreat or social outing.

Get a Shuttle for $95 to and from any airport and must call in advance to make reservations.

Hotel Map

34.0199 -117.9273
Area served
* Pomona * Disneyland * Pasadena * Downtown Los Angeles * Santa Monica
Nearby airports
* Los Alamitos AAF (SLI) * Long Beach/Daugherty Field (LGB) * Ontario INTL (ONT) * El Monte (EMT) * Fullerton MUNI (FUL) * Brackett Field (POC)
Area description
The Pacific Palms Resort is located 35 miles from the Los Angeles International Airport. Strategically located and beautifully presented, this resort is your ideal vacation destination. The resort is within a comfortable driving distance of the Newport Beach, Disneyland, Anaheim Pond and Knotts Berry Farm. Also convenient to the hotel are attractions including the Los Angeles Zoo, Universal Studios, Long Beach Aquarium and Dodger Stadium. Within a short walking distance from the Foot Hill Transit stop, the hotel puts you right where you want to be.

Pacific Palms Resort Rooms

Deluxe
Deluxe room features separate private workstations with ergonomic chairs, internet connectivity, complimentary wireless access, brand named appliances and oversized TV's, electronic minibars, signature products, blow dryer and iron associates, robes for each guest, USA Today each morning.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Pet friendly
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
We understand that a meeting is an investment. At Pacific Palms, your meeting package will be customized to fit your team's goals - to ensure that you get a return on your investment. Our broad range of meeting services has been epanded in order to anticipate the needs of your team. Our complete facilities include 45,000 square feet of flexible, indoor meeting space and a 12,700 square foot general session room with retracting crystal chandeliers and hydraulic stage. A complete in-house audio and visual department and a high-tech business center is available throughout your conference as needs arise. Each meeting room is equipped with: High-speed Internet connectivity, Multiple power outlets, A drop screen, Eight-hour ergonomic chairs & conference tables, Tackable wall surfaces and non-glare lighting. Complimentary parking is provided. Pacific Palms features a heliport for direct helicopter service.

Dining

Cima
This four-star restaurant offers Pacific Fusion cuisine, open for breakfast, lunch, and dinner. Enjoy stunning mountain views.
Red
Sitting high on a glorious hilltop, overlooking the San Gabriel Mountains, you’ll find the area’s hottest new restaurant and coolest bar. This is an upscale dining experience where only the finest steaks, freshest seafood and stunning cocktails are served. RED is perfect for power lunches or passionate evenings. Here you can dine inside or lakeside. Enjoy a Kobe burger and microbrew following a round on one of Pacific Palms’ legendary golf courses… or lounge under the stars warmed by our impressive stone fire pit. For those looking for something special—it’s time to paint the town RED.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (111)

Ratings and reviews for Pacific Palms Resort

Overall score

4 / 5
5.01.0
111 out of 111
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.1
Location:
4
Value:
4

87% would recommend to a friend.

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
DC
Jun 15, 2011

Not 4 stars

Place was advertised as 4 stars but I'd give it 3.5 tops. Walls are thin. If you stay near elevators, you hear them all night long. While staff appeared to be hardworking, bathroom had rust stains and carpet appeard to be worn in places. Hotel really caters to golf crew only and overnight guests are after thought.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

1
5.01.0
oneEpslon
Business
san jose
Jun 13, 2011

Bad experience bad staffs

we came here mainly because of business.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Bagman
Business
San Francisco, Ca
May 26, 2011

Great location for the price

Clean, quiet, the Televisions need to be updated to Flat Screen, good value for the money

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
San Diego
May 22, 2011

Overall experience was nice.

The overall experience was nice. It was a very busy weekend. The only thing that really upset me was the AC was too loud. We had to turn it off and leave all the windows open.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
Az
May 21, 2011

Fabulous!

My stay was close to perfect. Great property, friendly staff. Beautiful room. The toilet was the loudest flushing thing I've ever heard but that may be the bad plumbing [...] room :) free parking, on site spa and golf. Great choice!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
Covina, CA
May 18, 2011

Clean and Good Service

Clean and good service

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
Flagstaff, AZ
May 13, 2011

Excellent, big, clean

beautiful grounds, nice 8' deep pool, excellent views if only less smog

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

good breakfast burrito!

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
ADaley
Brooklyn NY
May 12, 2011

first time to LA

The resort was a golf/business resort so if your into golf you'll have a blast. The hotel was very clean and the staff were very friendly. The rooms were cool besides the fact that you hear your neighbor closing their door & it sounds like there slamming it..the bathroom could've been more up to date but other from that it was a good hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

Theres a go kart racetrack a few miles from the resort also hollywood and venice beach is about 25 miles away aswell

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
chino hills, ca
May 10, 2011

Shocking

Beautiful hotel, beautiful grounds...very nice customer service...the VIEW is incredible.Very nice rooms..just don't touch that mini-bar...lol. Had a great time. The only thing I didn't like is you had to take two separate elevators to get to your room, so that was a little inconvient but everything else was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: In Hotel

Cima....OMG so good. the food is yummy.

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
Norco, CA
May 2, 2011

Beautiful Getaway Spot

Pacific Palms was a beautiful resort with great views of the LA area from its hilltop location. It includes one of the most stunning golf courses I've seen and my only regret is that I didn't get time to golf it. Also, the view from the pool area is second to none. This is a great spot if you are looking at staying in the L.A. area from out-of-state or are a local who is just looking for a peaceful getaway.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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