$153 Avg/night
Rate and special offer based on Check-in: Dec 29, 2014 Check-out: Dec 31, 2014

Pacific Palms Resort

4 stars
One Industry Hills Parkway, City of Industry, CA 91744
Hotel Overview
Reviewer score
4.0
out of 5
112 reviews
Best Deal, amazing staff service, and a beautiful view

We booked this room last minute. Entered the lobby and it was an amazing enviroment to have... See full review

  • Jeanie in her 20's
  • Aug 18, 2014
Great 3 day vacation

We love the Pacific Palms Resort! We have been staying there over and over for the last 6 years .... See full review

  • Picky Fan
  • Nov 11, 2013
San Gabriel mountain views at exclusive oasis a half-hour from the city

As L.A.'s only destination hotel for both business and leisure travelers, this oasis offers amenities that ensure no guest is disappointed. World-class golf courses, an in-house luxury spa, a hilltop pool and high-tech fitness center offer plenty of recreation, and the resort's elegant restaurants serve up top-quality dining. Rooms offer plush amenities, while the state-of-the-art meeting rooms and ergonomic work stations turn the busiest workdays into sheer pleasure.

Highlights
  • Two championship-level 18-hole golf courses
  • Excellent in-house dining and lounge options
  • Luxurious spa offering traditional and Asian-style treatments
Location

A half-hour east of downtown Los Angeles, the Pacific Palms Resort offers relaxing seclusion while staying accessible from all major freeways and airports in the region. Perched on a hilltop, the resort looks out on the San Gabriel Mountains and the scenic valley.

Rooms

The resort's 292 oversized rooms feature floor-to-ceiling windows and private balconies with spectacular views of the surrounding San Gabriel Mountains, the lush grounds and exquisitely landscaped golf courses. All guests enjoy plush bedding, complimentary Wi-Fi, granite bathroom countertops, signature bath products and completely ergonomic workstations. Facilities include six luxury suites and two presidential suites.

Features

Regarded as one of the top resorts and golf courses by Southland Golf Magazine readers, the Pacific Palms Resort earns that with world-class golf and guest amenities. Besides the two acclaimed 18-hole championship courses, Pacific Palms boasts two exceptional restaurants. The chic, contemporary Red offers succulent steaks and seafood along with enticing cocktails and elegant indoor and patio settings. Cima serves a delectable all-day menu to be enjoyed alongside spectacular views. State-of-the-art meeting facilities, fitness center, hilltop pool and luxury on-site spa round out a slate of amenities for every need and every guest.

Transportation
  • Shuttle service available to and from all area airports
  • Ontario International Airport (25 mi/40 km)
  • Long Beach Airport (28 mi/45 km)
  • John Wayne Airport (34 mi/55 km)
  • Los Angeles International Airport (37 mi/60 km)
Attractions
  • Downtown Los Angeles (25 mi/40 km)
  • Disneyland (25 mi/40 km)
  • Knott's Berry Farm (26 mi/42 km)
  • Universal Studios Hollywood Theme Park (31 mi/50 km)
  • Palm Springs, CA (94 mi/150 km)
Business
  • Business center
  • 45,000 square feet of meeting space
  • 28 meeting and breakout rooms
  • On-site conference and event specialists

Pacific Palms Resort Rooms

Deluxe
Deluxe room features separate private workstations with ergonomic chairs, internet connectivity, complimentary wireless access, brand named appliances and oversized TV's, electronic minibars, signature products, blow dryer and iron associates, robes for each guest, USA Today each morning.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Pet friendly
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
We understand that a meeting is an investment. At Pacific Palms, your meeting package will be customized to fit your team's goals - to ensure that you get a return on your investment. Our broad range of meeting services has been epanded in order to anticipate the needs of your team. Our complete facilities include 45,000 square feet of flexible, indoor meeting space and a 12,700 square foot general session room with retracting crystal chandeliers and hydraulic stage. A complete in-house audio and visual department and a high-tech business center is available throughout your conference as needs arise. Each meeting room is equipped with: High-speed Internet connectivity, Multiple power outlets, A drop screen, Eight-hour ergonomic chairs & conference tables, Tackable wall surfaces and non-glare lighting. Complimentary parking is provided. Pacific Palms features a heliport for direct helicopter service.

Dining

Cima
This four-star restaurant offers Pacific Fusion cuisine, open for breakfast, lunch, and dinner. Enjoy stunning mountain views.
Red
Sitting high on a glorious hilltop, overlooking the San Gabriel Mountains, you’ll find the area’s hottest new restaurant and coolest bar. This is an upscale dining experience where only the finest steaks, freshest seafood and stunning cocktails are served. RED is perfect for power lunches or passionate evenings. Here you can dine inside or lakeside. Enjoy a Kobe burger and microbrew following a round on one of Pacific Palms’ legendary golf courses… or lounge under the stars warmed by our impressive stone fire pit. For those looking for something special—it’s time to paint the town RED.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (112)

Ratings and reviews for Pacific Palms Resort

Overall score

4 / 5
5.01.0
112 out of 112
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.1
Location:
4
Value:
4

88% would recommend to a friend.

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Review of Pacific Palms Resort

Reviewer score

5
5.01.0
Anonymous
Business
Los Angeles, ca
Jun 20, 2011

"Increadible, affordable weekend getaway

I loved that it was private, quiet, relaxing. The pool area was great. The bar @ RED was nice, very good service. The view was exceptional, we will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
DC
Jun 15, 2011

Not 4 stars

Place was advertised as 4 stars but I'd give it 3.5 tops. Walls are thin. If you stay near elevators, you hear them all night long. While staff appeared to be hardworking, bathroom had rust stains and carpet appeard to be worn in places. Hotel really caters to golf crew only and overnight guests are after thought.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

1
5.01.0
oneEpslon
Business
san jose
Jun 13, 2011

Bad experience bad staffs

we came here mainly because of business.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Bagman
Business
San Francisco, Ca
May 26, 2011

Great location for the price

Clean, quiet, the Televisions need to be updated to Flat Screen, good value for the money

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
San Diego
May 22, 2011

Overall experience was nice.

The overall experience was nice. It was a very busy weekend. The only thing that really upset me was the AC was too loud. We had to turn it off and leave all the windows open.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
Business
Az
May 21, 2011

Fabulous!

My stay was close to perfect. Great property, friendly staff. Beautiful room. The toilet was the loudest flushing thing I've ever heard but that may be the bad plumbing [...] room :) free parking, on site spa and golf. Great choice!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
Business
Covina, CA
May 18, 2011

Clean and Good Service

Clean and good service

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
Business
Flagstaff, AZ
May 13, 2011

Excellent, big, clean

beautiful grounds, nice 8' deep pool, excellent views if only less smog

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

good breakfast burrito!

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
ADaley
Business
Brooklyn NY
May 12, 2011

first time to LA

The resort was a golf/business resort so if your into golf you'll have a blast. The hotel was very clean and the staff were very friendly. The rooms were cool besides the fact that you hear your neighbor closing their door & it sounds like there slamming it..the bathroom could've been more up to date but other from that it was a good hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Theres a go kart racetrack a few miles from the resort also hollywood and venice beach is about 25 miles away aswell

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Review of Pacific Palms Resort

Reviewer score

4
5.01.0
Anonymous
Business
chino hills, ca
May 10, 2011

Shocking

Beautiful hotel, beautiful grounds...very nice customer service...the VIEW is incredible.Very nice rooms..just don't touch that mini-bar...lol. Had a great time. The only thing I didn't like is you had to take two separate elevators to get to your room, so that was a little inconvient but everything else was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Cima....OMG so good. the food is yummy.

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