$153 Avg/night
Rate and special offer based on Check-in: Nov 25, 2014 Check-out: Nov 26, 2014

Pacific Palms Resort

4 stars
One Industry Hills Parkway, City of Industry, CA 91744
Hotel Overview
Reviewer score
4.0
out of 5
112 reviews
Best Deal, amazing staff service, and a beautiful view

We booked this room last minute. Entered the lobby and it was an amazing enviroment to have... See full review

  • Jeanie in her 20's
  • Aug 18, 2014
Great 3 day vacation

We love the Pacific Palms Resort! We have been staying there over and over for the last 6 years .... See full review

  • Picky Fan
  • Nov 11, 2013
San Gabriel mountain views at exclusive oasis a half-hour from the city

As L.A.'s only destination hotel for both business and leisure travelers, this oasis offers amenities that ensure no guest is disappointed. World-class golf courses, an in-house luxury spa, a hilltop pool and high-tech fitness center offer plenty of recreation, and the resort's elegant restaurants serve up top-quality dining. Rooms offer plush amenities, while the state-of-the-art meeting rooms and ergonomic work stations turn the busiest workdays into sheer pleasure.

Highlights
  • Two championship-level 18-hole golf courses
  • Excellent in-house dining and lounge options
  • Luxurious spa offering traditional and Asian-style treatments
Location

A half-hour east of downtown Los Angeles, the Pacific Palms Resort offers relaxing seclusion while staying accessible from all major freeways and airports in the region. Perched on a hilltop, the resort looks out on the San Gabriel Mountains and the scenic valley.

Rooms

The resort's 292 oversized rooms feature floor-to-ceiling windows and private balconies with spectacular views of the surrounding San Gabriel Mountains, the lush grounds and exquisitely landscaped golf courses. All guests enjoy plush bedding, complimentary Wi-Fi, granite bathroom countertops, signature bath products and completely ergonomic workstations. Facilities include six luxury suites and two presidential suites.

Features

Regarded as one of the top resorts and golf courses by Southland Golf Magazine readers, the Pacific Palms Resort earns that with world-class golf and guest amenities. Besides the two acclaimed 18-hole championship courses, Pacific Palms boasts two exceptional restaurants. The chic, contemporary Red offers succulent steaks and seafood along with enticing cocktails and elegant indoor and patio settings. Cima serves a delectable all-day menu to be enjoyed alongside spectacular views. State-of-the-art meeting facilities, fitness center, hilltop pool and luxury on-site spa round out a slate of amenities for every need and every guest.

Transportation
  • Shuttle service available to and from all area airports
  • Ontario International Airport (25 mi/40 km)
  • Long Beach Airport (28 mi/45 km)
  • John Wayne Airport (34 mi/55 km)
  • Los Angeles International Airport (37 mi/60 km)
Attractions
  • Downtown Los Angeles (25 mi/40 km)
  • Disneyland (25 mi/40 km)
  • Knott's Berry Farm (26 mi/42 km)
  • Universal Studios Hollywood Theme Park (31 mi/50 km)
  • Palm Springs, CA (94 mi/150 km)
Business
  • Business center
  • 45,000 square feet of meeting space
  • 28 meeting and breakout rooms
  • On-site conference and event specialists

Hotel Map

34.0199 -117.9273
Area served
* Pomona * Disneyland * Pasadena * Downtown Los Angeles * Santa Monica
Nearby airports
* Los Alamitos AAF (SLI) * Long Beach/Daugherty Field (LGB) * Ontario INTL (ONT) * El Monte (EMT) * Fullerton MUNI (FUL) * Brackett Field (POC)
Area description
The Pacific Palms Resort is located 35 miles from the Los Angeles International Airport. Strategically located and beautifully presented, this resort is your ideal vacation destination. The resort is within a comfortable driving distance of the Newport Beach, Disneyland, Anaheim Pond and Knotts Berry Farm. Also convenient to the hotel are attractions including the Los Angeles Zoo, Universal Studios, Long Beach Aquarium and Dodger Stadium. Within a short walking distance from the Foot Hill Transit stop, the hotel puts you right where you want to be.

Pacific Palms Resort Rooms

Deluxe
Deluxe room features separate private workstations with ergonomic chairs, internet connectivity, complimentary wireless access, brand named appliances and oversized TV's, electronic minibars, signature products, blow dryer and iron associates, robes for each guest, USA Today each morning.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Pet friendly
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Cima
This four-star restaurant offers Pacific Fusion cuisine, open for breakfast, lunch, and dinner. Enjoy stunning mountain views.
Red
Sitting high on a glorious hilltop, overlooking the San Gabriel Mountains, you’ll find the area’s hottest new restaurant and coolest bar. This is an upscale dining experience where only the finest steaks, freshest seafood and stunning cocktails are served. RED is perfect for power lunches or passionate evenings. Here you can dine inside or lakeside. Enjoy a Kobe burger and microbrew following a round on one of Pacific Palms’ legendary golf courses… or lounge under the stars warmed by our impressive stone fire pit. For those looking for something special—it’s time to paint the town RED.

Meeting facilities

Meeting Info
We understand that a meeting is an investment. At Pacific Palms, your meeting package will be customized to fit your team's goals - to ensure that you get a return on your investment. Our broad range of meeting services has been epanded in order to anticipate the needs of your team. Our complete facilities include 45,000 square feet of flexible, indoor meeting space and a 12,700 square foot general session room with retracting crystal chandeliers and hydraulic stage. A complete in-house audio and visual department and a high-tech business center is available throughout your conference as needs arise. Each meeting room is equipped with: High-speed Internet connectivity, Multiple power outlets, A drop screen, Eight-hour ergonomic chairs & conference tables, Tackable wall surfaces and non-glare lighting. Complimentary parking is provided. Pacific Palms features a heliport for direct helicopter service.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (112)

Ratings and reviews for Pacific Palms Resort

Overall score

4 / 5
5.01.0
112 out of 112
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.1
Location:
4
Value:
4

88% would recommend to a friend.

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Pacific Rim
Business
Wichita
Jun 22, 2011

4 Star Lobby, 3 Star Rooms

I stayed at this hotel, because the wedding banquet was held there. Pros: Lobby, Golf course and pool area was beautiful and shower had great water pressure. Cons: As for the rooms, it was not up to par. room type were average. TV were not flat screen, wifi was inconsistent. But then the worst part, it was noisy, walls were thin, doors closed loud, and there was ceiling noise. If you're a light sleeper or have inconsiderate guest that don't comprehend what "Do Not Disturb" means, you won't have a good rest.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
3
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Lia MadEyes Romero
Business
Norwalk ca
Jul 5, 2011

Great room, Bad experience

The hotel itself was amazing. However there was problems with the hot water throughout our stay. It was difficult to wash up with the hot water fluxes. The view was unforgettable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

Golf course is very fun to play.

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
San Diego
May 22, 2011

Overall experience was nice.

The overall experience was nice. It was a very busy weekend. The only thing that really upset me was the AC was too loud. We had to turn it off and leave all the windows open.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
va
Apr 22, 2009

not bad

ddddddddd

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
ny
Jan 25, 2010

wet and slippery

it was rainy and they had spainish tiles outdoor and it was very slippery. i slipped and fell hard on my back only to find out there was few cones on the right warning slippery.... the design of the entry way from the parking lot and the use of slippery pavement was really bad. In addition, the room was very cold and the heater was really loud so hard to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
Wichita, KS
Jun 28, 2011

Not quite 4 star hotel...

Pros: Lobby was nice, always something going on, very lively and so what the back of the hotel with pool and fireplace, wonderful place to relax and social. Shower water pressure was powerful. Cons: 3 same annoying issues with every Hotel I stayed at. It's always those thin walls, ceiling noise and doors that slams. (some tend to use the security locks to prevent the doors from locking so they can go in and out, which causes a hard slam between the doors and the hinge.) Most people still do not comprehend what "Do Not Disturb" really means. It does not mean I don't need my room cleaned. it means Please be QUIET!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
WEST COVINA,CA
Apr 11, 2011

NICE RESORT BUT BEEN 2 BETTER!

The Hotel was nice but I expected more. There was no refriderator for my use in the room, I had to rent one if I wanted...the TV was not that great! I've seen flatscreens in rooms for that price. There was no where to get a late snack besides room service. I don't think it was worth the price!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Anonymous
Business
DC
Jun 15, 2011

Not 4 stars

Place was advertised as 4 stars but I'd give it 3.5 tops. Walls are thin. If you stay near elevators, you hear them all night long. While staff appeared to be hardworking, bathroom had rust stains and carpet appeard to be worn in places. Hotel really caters to golf crew only and overnight guests are after thought.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Smooshy
Business
LA
Nov 22, 2009

It'll do

Loud wedding party late into night, could hear it right through the walls.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Pacific Palms Resort

Reviewer score

3
5.01.0
Do you really care?
Business
San Francisco, CA
Jun 14, 2010

Good and I mean just good

The service was impecable, from the front desk to room service. The rooms are very small and feel cramped, the bathroom was not very clean and it hardly had counter space for your travel kitt. The dingy shower curtains and faulty drain took away a four star.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Sightseeing tip: In Hotel

the place looks great for golfers!

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