Sheraton Carlsbad Resort & Spa

Great for a family with legoland just steps away and the views you have wether it's a patio or balcony. Not far from many other attractions and shopping. Staff was above what I expected and really friendly.

The location is beautiful! Right across from LegoLand and the scenery is beautiful.. Beware though, there's no smoking ANYWHERE in this place. The staff was okay. I can't say they were very accommodating OR very nice at all. Although this place is very beautiful you will definitely be paying more for it other than what you pay to reserve at this hotel. The restaurant is very good and very expensive. I gave it two stars for not getting that "welcome" or hospitable feeling that you're supposed to get when you go to hotels. I've been to motels that seemed more accommodating than this place..

Our enperience was fantastic.Dinner was good. The pool and jacuzzi very good

Exterior and location were nice. Waiting to be helped at the front desk was a bit long. Room was ordinary and even somewhat dated. Still haven't recieved my final bill. Asked for one from the front desk and was given another rooms. Didn't realize until I was on the road already. Not worth the cost of the room.

My husband and I stayed one night for a short weekend get away. We had a great time, the hotel staff was really nice and upgraded our room at no charge. We loved the 24 hour pool and hot tub. Also the gym was great. Highly recommended!

Wonderful place to stay. Will definitely stay here bagain

The Front Desk staff was not very friendly :( Overall the hotel was beautiful, and comfortable! There was however, a stain on the sheet and pillow that looked like blood!!! Also when we first got to the room, the shower head was sitting on the bathroom counter, so we called for engineering to come up and they came about an hour and a half after we called! One more thing, before we got to the hotel, I called from Legoland to set up a surprise amenity for my son's bday, and for my other 3kids as well, the agent confirmed that they'd have it set. At the desk While checking in, I asked the agent if it was all set and he didnt see anythng on it!! So he then confirmed it would be taken care of and almost 2hrs after we checked in room service finally came up and brought "2 cookies and ONE glass if milk"!!!! We have FOUR kids!! But really overall it was a very nice hotel and we had a rough week with two horrible hotels!!! We will defintely be staying with Sheraton/Starwood again :)

The proximity to Legoland is largely why we stay here. But the hotel is great all around. Very close to the Carlsbad Outlet shopping center as well. The pool is large and well-kept. I wish they had better service for food at the pool rather than having to walk over to a phone to essentially order room service. But any complaints we have are very minor.

or you will hear every footstep on the floor above! Otherwise it was a decent place to stay and perfect for Legoland. Unfortunately, there was a power surge that caused the whole hotel to lose power in the middle of the night, so we had no a/c and our white noise machines went abruptly silent, causing our baby and 4 year old to wake up...not good! And every time we ordered room service they inevitably screwed up our order a bit...even when we ate in the dining room! Still, it was perfect for our daily jaunts to the park, so for that I recommend the hotel.

The resort and location were great. Secluded on top of a hill for optimum privacy. The resort staff were very friendly and very accommodating to our needs. We had a problem in the middle of the night with the people above us as their children were running around and jumping up and down. The situation was resolved within 20 minutes as security went to speak with them. If you are going as a couple and want the peace and quiet then this might not be the resort for you. Legoland is less than a 1/2 mile from the hotel so we didn't realize there were so many kids staying at the resort. Very noisy!!