$110 Avg/night
Rate and special offer based on Check-in: Feb 28, 2015 Check-out: Mar 3, 2015

BEST WESTERN PLUS Tempe by the Mall

3 stars
View map of 5300 S Priest Drive, Tempe, AZ 85283-1049

Hotel Overview

Reviewer score
4.0
out of 5
107 reviews
Just right

The hotel was fine for our needs and close to our destination. The breakfast was well done and... See full review

  • tomarzz
  • Jan 14, 2014
Excellent Stay

It was great. The room was very clean at all times, the staff was extremely helpful, and the... See full review

  • AG YI in AZ
  • Oct 15, 2013
Free breakfast, pool and Wi-Fi across from shopping and IMAX movies
Across from Arizona Mills mall, Best Western Tempe by the Mall is surrounded by restaurants and shopping. Its central location for business or pleasure in the Phoenix metro area makes it a terrific value when combined with warm Southwest decor and award-winning service. Mornings start with eggs, sausage and waffles on the free breakfast buffet. Then head out to shop, swim in the courtyard pool, or hop on the nearby I-10 to explore the area. Just eight miles from the Phoenix airport, Best Western Tempe by the Mall offers a free 24-hour shuttle.
Highlights
  • Free hot deluxe breakfast buffet
  • Free 24-hour airport shuttle
  • Outdoor heated pool and hot tub
  • Fitness center
  • Pet-friendly rooms and an outdoor dog walking area
Rooms
The warm, sandy colors of the Sonoran desert soften the rooms at Best Western Tempe by the Mall, prepping guests for a night of quiet relaxation. Stay connected with wireless Internet access, or channel surf through cable television with premium channels. All rooms include Best Western-style conveniences such as a microwave, refrigerator, hair-dryer and an iron and ironing board. If a pet is coming along, request pet-friendly accommodations in advance.
Features
After a shopping spree at Arizona Mills, guests are ready to visit the pool, hot tub and fitness center at Best Western Tempe by the Mall. The hotel is proud to be both pet-friendly and biker-friendly, with a dog walking area and designated motorcycle parking spaces. Recent awards include Best of the Best in 2009, Best Western Hotel Director's Award for Outstanding Service and Excellence and multiple accolades for both customer care and housekeeping. The hotel combines friendly smiles with a prime location close to major sporting events (including the Fiesta Bowl and the Insight Bowl), biking and boating at Tempe Town Lake and the Arizona State University campus.
Transportation
  • Phoenix Sky Harbor International Airport (8.2 mi/13.2 km)
  • Scottsdale Municipal Airport (24.3 mi/39.1 km)
  • Free 24-hour airport shuttle
Attractions
  • Arizona Mills Mall (Across the street)
  • Sea Life Aquarium (0.8 mi/1.3 km)
  • Tempe Town Lake Recreation Area (4.8 mi/7.7 km)
  • Arizona State University Sun Devil Stadium (5.3 mi/8.5 km)
  • Phoenix Zoo (5.9 mi/9.5 km)
  • Desert Botanical Garden (6.2 mi/10 km)
  • Arizona Science Center (9.9 mi/15.9 km)
  • Fashion Square mall (12 mi/19.3 km)
  • Scottsdale Stadium (14 mi/22.5 km)
Business

  • Lobby business center with computers
  • Free Wi-Fi in all guest rooms

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BEST WESTERN PLUS Tempe by the Mall Rooms

1 KING BED
1 KING BED,NSMK,BUSNSS PLUS,HI SPEED NET,MICR REFRG,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,HI SPEED,MICFRG,COFMKR,HAIR,IRN/BRD,FULL BREAKFAST
1 KING BED
1 KING BED,NOSMK,POOLSIDE,MICRO FRIDGE,HI SPEED NET,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACCESSIBLE,BATHTUB,NSMK,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,MOBILITY ACCESSIBLE,ROLL IN SHOWER,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACCESSIBLE,ROLL IN SHOWER,NSMK,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PETFRD,HISPD,MICRFG,COFMKR,IRN,HAIR,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,PETFRD,HISPD,MICRFG,COFMKR,IRN,HAIR,FULL BREAKFAST

Amenities

  • High-speed internet
  • Free parking
  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Heated pool
Exercise gym
Dining
Coffee maker in room
Lounge
Services
24 hour front desk
Business center
Laundry service
Guest laundromat
Express checkout
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
FAX
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Radio
Phone with speaker
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Bathroom telephone
Electronic door locks
Ironing board

Nearby points of interest

  • Wells Fargo Arena: 3.8 mi
  • Sun Devil Stadium: 3.8 mi

Dining

Red Robin
1.92 mile(s) from Red Robin, bar/lounge, American, open for: lunch, dinner
Rustlers Rooste
1.25 mile(s) from Rustlers Rooste, bar/lounge, steak house, open for: dinner, set on a mountaintop overlooking the valley, this authentic western steakhouse offers a fun, Old West atmosphere complete with Horny the Bull a live steer who resides outside
Olive Garden
1.92 mile(s) from Olive Garden, bar/lounge, Italian, open for: lunch, dinner
Joe's Crabshack
0.12 mile(s) from Joe's Crabshack, bar/lounge, seafood, open for: lunch, dinner
Claim Jumper
0.12 mile(s) from Claim Jumper, bar/lounge, American, open for: lunch, dinner, set in the Theme of the Old West, offers hamburgers, steaks, seafood, salads, soups and much more. Full service bar with happy hour
Aunt Chilades
1.25 mile(s) from Aunt Chilades, bar/lounge, Mexican, open for: lunch, dinner, voted number two Mexican restaurant in Phoenix by New Times. Known for their famous margaritas and much more.
Rain Forest Cafe
0.12 mile(s) from Rain Forest Cafe, bar/lounge, American, open for: lunch, dinner

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (107)

Ratings and reviews for BEST WESTERN PLUS Tempe by the Mall

Overall score

4 / 5
5.01.0
107 out of 107
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.5
Comfort:
4.1
Location:
4.1
Value:
4.1

91% would recommend to a friend.

Sort by:
Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

1
5.01.0
Still Looking
Business
Colorado, USA
Feb 20, 2012

Family Getaway

Other guests across the hall from us fought all night and into the hall cussing and yelling at the top of their lungs. Staff would not call the authorities. People came out of their rooms trying to get these people to stop.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

1
5.01.0
Anonymous
Business
USA
May 20, 2007

NOT very family friendly

We got to the hotel around 10:00 from our outing and were settling in when we get a security guy at our door saying someone was complaining that we were too loud. Not even an hour later and the security guy is at our door again. When I said we are not too loud and who ever is complaining is crazy, the persons next to us starting yelling and cursing at us and my twins. They blew everything out of porportion. At 4:00 a.m. we were awakened to the people next to us being loud opening their sweet door bang everything around and had their TV on full blast. NOT A FUN TRIP.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
4
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Shopping tip: Short drive from hotel

Arizona Mills Mall

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

2
5.01.0
Sutton
Business
Rogers, Arkansas
Nov 16, 2011

Nephews wedding

All in all not bad, staff was not always present, or overly friendly. As far as the room, carpets are in dire need of cleaning.White socks were black after walking on carpet in them

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

2
5.01.0
Joe90
Business
Seattle, WA
Mar 31, 2012

Not the best Best Western

Staff were helpful and friendly, and the room was comfortable (bathroom was larger than in many comparable hotels I've stayed in). The location was a big disappointment (I thought it would be closer to downtown Tempe but this was my fault for not knowing the Tempe area very well). View from the room window was particularly unattractive: a parking lot and the big yellow star of a Carl's Jr. The pool and hot-tub were both really small and unappealing (completely packed with people every time I went down to try it -- I made several attempts over 3 days). I also didn't get a great price on the hotel for this trip (I have stayed at far superior hotels in Phoenix for substantially less), but the free parking, free internet, free breakfast, and refrigerator and microwave in the room made up for some of the detracting factors. There's nothing to rave about at this Best Western but overall I'd say the hotel is fine for an overnight stay, especially if you can find a great deal on the price.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

2
5.01.0
Anonymous
Business
Napa, CA
Dec 3, 2010

Look for a better accomodation

Room was clean and ready upon arrival. However, you get what you pay for at a Best Western. Closet space was very small. This double queen room was meant for a single traveler. Single sink and lots of clutter with advertisements. The sink would not drain. The complementary breakfast is best avoided (corn flakes and warm milk). You can hear every word said by neighbor next door.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
1
Value:
2
Trip purpose:

Business

Time-saving tip: Not Applicable

Look for better accomodations near reason for Tempe visit.

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

2
5.01.0
Anonymous
Business
montgomery, al.
Jan 13, 2011

very uninformed about area and transport

went to bcs national championship game

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

2
5.01.0
Anonymous
Business
Hawaii
Dec 29, 2009

It was fine - but less than expected

I was torn between a hotel in scottsdale for 42.00 a night that I had stayed at before and this one that was 75.00. I thought it would be nice to spend the extra money for a nicer hotel and close to a mall. The mall was not very nice and this hotel was not 33.00 a day nicer. I would never spend more than 75.00 a night on this hotel. I probably will not return.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

3
5.01.0
Glad
Business
boston, ma
Jan 26, 2012

business

Hotel staff was excellent. the A/C was not that good

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

3
5.01.0
Slo cat
Business
Colorado
Feb 21, 2012

Wrong info on booking site on this hotel

I booked a single room for six nights for two friends and myself, asking for two beds and a roll away. Hotel absolutely refused to provide a rollaway, citing fire regulations. I SLEPT ON THE FLOOR the entire stay. Could not get a refund from the hotel, as my payment went to booking site. Booking site description of hotel stated I could request a rollaway, WRONG! Don't depend on online hotel description provided by this site. Call hotel directly to confirm essential features before booking.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN PLUS Tempe by the Mall

Reviewer score

3
5.01.0
Amer1
Business
Des Moines, IA
Jan 17, 2013

Business stay

Great location. Rooms have been renovated recently, but remainder of property does appear somewhat dated. Room cleanliness was satisfactory, as was comfort of bed. Breakfast not good. Local van transportation very convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Aunt Chiladas restaurant on Baseline is very nice,more upscale Mexican restaurant. Local chain.

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