Scottsdale Plaza Resort

I paid over $200 per night to sleep in the room. Upon arrival I needed clothing pressed for the wedding the next day. A tux shirt and dress. The bill came to $49 for press only. There were some lotions and creams on the vanity all with prices attached. The bathroom was old and not clean. The vanity area had lights around the mirrors that were so hot it melted the makeup off your face. I asked the concierge for directions to the reception we were attending and she acted like we were bothering her. Reluctantly she obliged. After checking out they e-mailed me a bill. I had given them my credit card for incidental, of which should have been only the pressing charge. I was surprised to find charges of an additional $15.per day plus tax.When I asked what this was for, I was told it was for use of the pool, excercise room, newspaper delivered to the room as well as use of the room safe (that was broken) I was not informed at check in that there would be an additional charge. I have protested to the hotel and asked for an adjustment. They have not responded.

The staff was rude Even with a do not disturbe sign they would knock i was getting out of the shower and the maid walked in stared at me naked even whith the sign that stated do not disturbe

Tons of additional fees and amenities such as free breakfast n shuttle were not free. Added to our trip cost.

This facility was rated as a four star hotel and matched that in most categories except the most important. The rooms were equivalent to a room you'd find in a Best Western or equivalent. They were clean and comfortable but certainly not 4-Star. The facility common areas were well maintained and attractive. The pools and grounds were very attractive and comnfortable. The location was perfect and only 2 miles north of Old Town Scottsdale and The Fashion Mall.

We visit Scottsdale often to escape the winter chill in Flagstaff. The Scottsdale Plaza Resort is one of the best bargains in the "high season". Large, comfortable rooms, laid-back atmosphere, beautiful mature landscaping (shade is like gold in the desert), close to downtown. Don't expect new and sparkling. For that, move up to the Fairmont, for $200 more per night. Upgrade to a villa suite if possible. Private, roomy, quiet, huge manicured lawn, patio. Sweet. Wherever you are, use the villa pool. Unless you like crowds and noise.

Bathtub drain very slow, no refrig in room, costly add on services (internet connection $1 per minute in Business Center) that are free in most hotels.

great hotel just the mattresses and pillows were so hard that it was like camping on the ground

The hotel grounds were very beautiful and the swimming pools were awesome. [...].We attended some Giants spring training games that were awesome and within a few miles. There were some fabulous dining options in the surrounding area.

It was all right

bathrooms needs to be more cleaned, bedrooms are good and the location of the tv in the bedrooms is wrong