Millennium Scottsdale Resort and Villas

This is a nice resort although we didn't receive the upgrade we paid for. For an additional nightly fee, we were to have a view of the golf course - we did not. So not sure paying the additional fee for an "upgrade" was worth it.

I am very unhappy to say the least. This hotel was no where near worth the amount that I had paid. Let alone the extra "resort fees" they took upon check in. When I arrived, my first thought was, we are not near Downtown Scottsdale as they had advertised. My second was, as we walked in the front struggling with our bags, we were not offered help. My guest that was staying with me had to go get a luggage carrier herself, at that point THEN we were offered help. When i inquired about the guest policy, i was responded to in a rude manor with the remark of "we do not allow parties in the hotel, and noise ordinance is at 10pm".. well excuse me. That was not what I asked. We arrived in our room to find stained carpet and a dirty bath mat. When we woke in the morning, i had called down to the front desk to ask the time for the complimentary breakfast, I was then told "You do not recieve the breakfast because you booked through Orb***". Overall i am extremely disappointed and will not return to this hotel and am reluctant to use Orb*** again due to cut in accomodations. Orb*** advertises to lower costs to fill rooms, not to deny you of your complimentary ammenities. I was not allowed to post the name in which i am speaking, but i think it is well defined enough .

Overall the hotel was a great value. Would have liked it if the restaurant was open a little later for dinner.

Upon checkin, there was only one person to assist behind the front desk. When she called for assistance as there were 12 people in line, it took over 10 minutes for help to arrive. Tried to eat at the restaurant for dinner and no one was available to seat us, then when someone arrived, they did not ask us if we wanted to sit in the restaurant, the bar, or outside. They just walked away and then came back about 5 minutes later. We left and went somewhere else for dinner. Very disappointed! The management needs to train the staff in public relations!

We could not get a King size bedroom and were told that priority of those rooms go to those who book directly w/ the hotel even though we checked in early (2:30).

Engineering came to the room 3 times to plunge and snake the toilet. Each time water would flush a couple of times then when we would use the toilet it wouldn't flush again. No offer of another room or a discount. I won't be back.

It was our intent to just lay out by the pool. The hotel was having a pool party that was fantastic. The hotel guest should be given priority to the lounge chairs at the pool and It would have been nice to have a few more large pool umbrellas, it was a very sunny warm day. This trip was really good one of our best.

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A basic three star hotel with a very nice property around it for a very fair rate. Clean facility and rooms, though a little dated, come with a balcony/patio, comfortable beds and nice linens. We were there one evening and didn't spend much time at the hotel. Freindly staff good value. Got a room with 2 full beds and I didn't question it after I heard the receptionist explain to another customer that it's unfortunately the way rooms are sold to the internet travel sites.

Helpful staff. [...] Business center (2 computers + 1 printer) was small but worked fine. Clean & quiet inside & out. Pleasant dining room & lounge. We'd easily stay here again.