InterContinental Alliance Resorts MONTELUCIA RESORT & SPA

Overall this was a nice place to get away. It would have been close to perfect but for a few kinks. The staff overall was very accommodating. They do use your name regularly which does give you a feel of service and comfort. The rooms were standard, but the bathrooms were fantastic. The bed left something to desire...very squeaky..and kind of slumped in the middle. Pillows were great, which can be hard to find. The pools are nice and the grounds pleasant. The spa was pleasant but very overcrowded..almost felt uncomfortable. It was waves of people in and out. Also a bit overpriced for my taste. Facial was about $180 including tip..which is ok. The facial was wonderful. I was going to have a massage, but couldn't part with $200 plus for a 50 minute. Have them at home for about $100-150..Their restaurant was the worst. Prado...it left everything to be desired...the caesar was soggy on wilted lettuce.. the tuna was not seared correctly..and the melon salad which was said to be grilled was not... Grilling would have given it some smokey flavor which it needed as there was no depth to this dish at all. It was amateur and not cooked correctly on any level. The chocolate cake was great, perfect, but the gelato was grainey..several other people throughout my trip had told me the gilato was not good...so I conquer...not good. Overall I would stay again...maybe!

This hotel is in a great location and near great shopping. Changed rooms because my first one was in a bad location, but bumped up to a suite and enjoyed it. Not all rooms have a nice view and are dark. Very clean and great maid service.

Montelucia is a nice resort. The room and bathroom were quite large and comfortable. In my opinion it should be a 5* property if not for a dirty carpet in our room and worn out bath towels.

Room wall are paper thin... very load and hard to sleep/relax. VERY expensive food and drink. Great staff, very nice,

Genuinely charming experience. My wife and I enjoyed our stay and wished it could have been longer. Thank you.

The rooms were large and the bathrooms were huge. The staff was fantastic and always remembered our name after only meeting us once. We arrived early so our room was not ready but they allowed us to change in the spa. I have to say what I saw of the spa it was beautiful. The food was good but the food at the outside bar was good, I thought was slightly over priced. The main restaurant/bar had friendly bartenders and they had a jazz band playing both nights and they were outstanding. All and all, we will be back soon.

I not only saw the desert, but experienced it here at this hotel. Camelback Mountain's lovely profile was constantly visible. The pool area, the gym, the spa the terrace restaurant were all wonderful.

My boyfriend and I went here to get out of our boring town for a romantic getaway for our anniversary. It was absolutely wonderful! The room was beautiful, the staff was incredibly friendly, and the views and amenities were absolutely gorgeous. All of the pools were beautiful, and the Prado restaurant served wonderful Egg's Benedict. We'll definitely be going back!

This hotel is set at the base of the beautiful Camelback Mountains. I paid a premium to get this view only to have it blocked by two big trees. Not happy. The walk to the room is long from the parking lot. They have many golf carts on the property zipping past you on every occasion and was turned down for rides all but once.There is a sticker on the sliding door window (with a picture of a scorpion) that clearly states to keep the doors closed to keep out the desert dwellers. Upon returning to our room on a daily basis we found the door unlocked and on one occasion the door was open fully with the A/C wasting away.They used high quality materials to build with however the craftsmanship was not there. The tile abutting the front door was not level, leaving a 3/8" opening to the room. It certainly had me looking for desert dwellers and did not enjoy the mental anguish! They have a very young staff and were very apologetic,say when the bellman never showed , but offered no recourse. We were overcharged twice but coming armed with our [...]itinerary the charges were quickly reversed without further amplification. Upon checking out were were not given credit for spa treatment, but was caught in time.

Awsome swimming pools, Great staff, and food options. Overall the resort is great for a vacation.