$68 Avg/night
Rate based on Check-in: Dec 26, 2014 Check-out: Dec 29, 2014

Extended Stay America - Phoenix - Scottsdale - Old Town

2 stars
3560 North Marshall Way, 3560 North Marshall Way, Scottsdale, AZ 85251
Hotel Overview
Reviewer score
2.7
out of 5
27 reviews
Great Location

The hotel was clean and the person at the front desk was very nice. We did not want to spend a lot... See full review

  • 55
  • Jan 2, 2011
Great Place

This was a great place. close to old town and shops. very clean and nice staff. See full review

  • Anonymous
  • Feb 19, 2008
At Extended Stay America, only 6 miles from Phoenix, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 121 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

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Reviewer score 4.0 out of 5
Reviewer score 3.8 out of 5
Reviewer score 3.8 out of 5

Extended Stay America - Phoenix - Scottsdale - Old Town Rooms

Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 DOUBLE BEDS

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
FEMA approved
Activities
Outdoor pool
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Security
In-Room Safe
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Microwave
Cribs available
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (27)

Ratings and reviews for Extended Stay America - Phoenix - Scottsdale - Old Town

Overall score

2.7 / 5
5.01.0
27 out of 27
Amenities:
2.5
Room cleanliness:
2.8
Hotel staff:
3.3
Room comfort:
2.7
Location:
4
Value:
3.4

59% would recommend to a friend.

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

1
5.01.0
Rusie
Business
Arizona
Nov 21, 2014

Good Location - Nothing more!

Non-smoking room reeked of smoke. Numerous items were broken in room . Room was in desperate need of carpet and paint!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

1
5.01.0
Shultzy9
Business
San Diego, California
Oct 27, 2014

Falling Apart and lacking customer service.

Where do I start? First of all the room was falling apart. Towel rack was not bolted in so fell off when hanging towel on it, just sitting on one corner of the bed made it almost flip over due to bed frame faulty, door lock was falling off and watch out for stuff in the bathroom. Everything gets wet when someone showers due to the entire bathroom being the shower. 2nd we requested non-smoking and were given smoking. 3rd no maid service. 4th, when called front desk for hair dryer they were rude and forgot to bring it to the room. We ended up picking it up ourselves from the front office. For the price you can find another hotel with better customer service and nicer rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Really close to Old Town Scottsdale

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

2
5.01.0
spring training sf fan
Business
san jose, ca
Mar 10, 2014

getaway

very good location, relatively quiet neighborhood setting

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

1
5.01.0
Mixen30
Business
Colorado
Feb 15, 2014

This place is a dump

Bathroom smells like mold. Broken fixtures throughout the room. Bed was horrible. And there were COCKROACHES in our room. Lots of other guest were in office complaining of similar issues. Will never stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

1
5.01.0
Gerardd
Business
Los Angles
Jan 12, 2014

What a dump

Don not stay at this dirty nasty place - see other posts on this hotel on Trip advisorrr - Review - A beautiful mix of a dive hotel and a flop house all in one ( A new rating ) - What a dump! Dirty, Smelly, NASTY place !! 100's, maybe 1000's of crushed cigarette butts everywhere...on every step of the stairs going the 2nd level, got great pictures and everywhere in the parking lot. Broken glass in the stairwells & dog droppings in the parking lot from the low life trash that stays there that are to pathetic and/or stupid to clean up after their dogs.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

2
5.01.0
Oh my back
Business
Oregon
Jan 16, 2013

Oh my back

Staff fine,room size fine,walking distance to Old Town a plus,Horrible mattress and linen. Will take weeks for my back to heal,actually thought about staying someplace else for our second,but didn't want to do the hotel shuffle ,that was silly,should have left!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

4
5.01.0
Ctab
Business
Hot Spring, AR, USA
Jan 23, 2012

Weekend getaway

Perfect location. Close to several great restaurants and bars!! Staff was excellent. Loved the stay here!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

The Salty Señorita is very close by and was a wonderful place to go for dinner and drinks! Nice low key place.

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

3
5.01.0
Brad80
Business
Flagstaff, AZ, USA
Jan 12, 2012

Old Town Comfort

I was just passing thru town and needed a place to stay while visiting frens and family. The hotel had comfort and excellent location to visit the local downtown area. Upon any return trips I do plan on staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

4
5.01.0
sailynn
Business
Eugene, OR, USA
Dec 17, 2011

Good value for money

The convenience of the location in midtown Scottsdale, and the apartment style accomodations make this a good value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Olive Garden is next door as well as US Egg if you prefer not to cook in the room kitchen.

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Review of Extended Stay America - Phoenix - Scottsdale - Old Town

Reviewer score

1
5.01.0
Jasper
Business
Denver, CO, USA
Dec 11, 2011

You get what you pay for!!!

The pictures online are nowhere what this hotel looks like. I was moved to 3 different rooms before I had a clean room! First room heater was broken, second "not in service" but given key anyway with no power refrigerator open smelling with water on the floor on a wet towel, third room all cabinets and drawers open but was "ready but not see by staff yet?" Microwave broken, noisy complex. Unfriendly staff, seemed disorganized and not very helpful. I'm not coming back!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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