$129 Avg/night
Rate and special offer based on Check-in: Aug 2, 2014 Check-out: Aug 3, 2014

The Ritz-Carlton, Phoenix

4 stars
2401 East Camelback Road, 2401 East Camelback Road, Phoenix, AZ 85016
Hotel Overview
Reviewer score
4.1
out of 5
13 reviews
excellent service

Not a lot to do in the area without renting a car. See full review

  • Anonymous
  • Sep 30, 2009
excellent service

Not a lot to do in the area without renting a car. See full review

  • Anonymous
  • Sep 30, 2009
Comfort and luxury in a beautiful Southwestern setting
 

The Ritz-Carlton, Phoenix provides stunning views of the city and mountains as well as a wide variety of modern amenities and convenient services. Guests have easy access to many of the city's cultural, entertainment and financial districts as well as recreational facilities and activities on-site. Highlights of The Ritz-Carlton, Phoenix include a bistro with outdoor patio, lobby lounge with complimentary parking, a relaxing club bar for casual dining and a conference room offering over 20,000 square feet of space.

3 Reasons To Stay:
 
  • Located just moments away from Camelback Corridor

  • Beautiful views of the Southwestern scenery

  • Fully equipped complimentary fitness center located onsite

The Ritz-Carlton, Phoenix Rooms
 

Rooms within the Ritz-Carlton, Phoenix consist of guestrooms and suites. All rooms and suites offer luxury décor and stunning city or mountain views. Guests opting for one of the hotel's guestrooms can choose from a deluxe or mountain-view room. All rooms include a personal bar, marble baths and telephones. The Ritz-Carlton houses 12 suites offering views of Camelback Mountain. All suites and guestrooms come with a complimentary shoeshine service. Access to high-speed Internet is available for an additional fee. Club Level accommodations include access to the hotel's club, which serves breakfast and light snacks. Club Level accommodations also include concierge services. Families are provided for with extra amenities including cribs. Rooms with disabled access and facilities are available upon request.

Things To Do:
 
  • Biltmore Fashion Park (located just minutes away from the hotel)

  • Heard Museum (6 mi/9.6 km)

  • Phoenix Art Museum (6.1 mi/9.8 km)

  • Scottsdale ArtWalk (6.8 mi/10.9 km)

  • Heritage & Science Park (7 mi/11.2 km)

  • Herberger Theater Center (7.2 mi/11.5 km)

  • Orpheum Theater (7.3 mi/11.7 km)

  • Phoenix Symphony Hall (7.6 mi/12.2 km)

  • Comerica Theater (8.0 mi/12.8 km)

  • Phoenix Zoo (8.6 mi/13.8 km)

Policies and fees
 
  • Pets allowed

  • Smoke-free policy

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

33.5087 -112.0294
Area served
Phoenix
Nearby airports
Phoenix Sky Harbor International Airport, (PHX), 7.00, MI, N;
Area description
Suburban, Location Type: Suburban

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Reviewer score 4.1 out of 5
Reviewer score 4.0 out of 5

Amenities

  • High-speed internet
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Elevators
Ice machine
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Tennis
Water skiing
Steam bath
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Guest laundromat
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Turndown service
Bathroom telephone
Cribs available
In room movies
Temperature control
Iron
Ironing board
Wet bar

Nearby points of interest

  • Wrigley Mansion: 1 mi
  • Piestewa Peak: 2.7 mi
  • Heard Museum: 3.5 mi
  • Camelback Mountain: 3.8 mi
  • Phoenix Mountain Preserve: 3.9 mi
  • Phoenix Art Museum: 3.9 mi
  • Phoenix Children's Museum: 4.5 mi
  • The Rosson House: 4.6 mi
  • St. Mary's Basilica: 4.6 mi
  • Phoenix Civic Plaza Convention Center: 4.7 mi
  • Phoenix Symphony: 4.8 mi
  • Chase Field: 4.8 mi
  • Orpheum Theater: 4.9 mi
  • Wells Fargo History Museum: 4.9 mi
  • US Airways Center: 5 mi
  • Wrigley Mansion: 1 mi
  • Piestewa Peak: 2.7 mi
  • Heard Museum: 3.5 mi
  • Camelback Mountain: 3.8 mi
  • Phoenix Mountain Preserve: 3.9 mi
  • Phoenix Art Museum: 3.9 mi
  • Phoenix Children's Museum: 4.5 mi
  • The Rosson House: 4.6 mi
  • St. Mary's Basilica: 4.6 mi
  • Phoenix Civic Plaza Convention Center: 4.7 mi
  • Phoenix Symphony: 4.8 mi
  • Chase Field: 4.8 mi
  • Orpheum Theater: 4.9 mi
  • Wells Fargo History Museum: 4.9 mi
  • US Airways Center: 5 mi
  • Phoenix Theatre: 5 mi
  • Pueblo Grande: 5 mi
  • Octane Raceway: 5.4 mi
  • Arizona Capitol Museum: 5.7 mi
  • Desert Botanical Garden: 5.8 mi
  • Papago Park: 5.8 mi
  • America West Arena: 6 mi
  • Phoenix Zoo: 6 mi
  • Arizona Science Center: 6.7 mi
  • Western Destinations: 7.5 mi
  • South Mountain: 9.2 mi
  • Musical Instrument Museum: 11.4 mi
  • South Mountain Park: 11.6 mi
  • Jobing.com Arena: 13.5 mi
  • Phoenix - Mesa: 13.5 mi
  • University of Phoenix Stadium: 6,993.5 mi

Dining

bistro 24
French cuisine with a contemporaty accent; Brunch Sundays from 11:00 AM to 2:00 PM. New innovative sushi menu
The Lobby Lounge
Traditional Afternoon Tea

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (13)

Ratings and reviews for The Ritz-Carlton, Phoenix

Overall score

4.1 / 5
5.01.0
13 out of 13
Amenities:
3.8
Room cleanliness:
4.5
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.3
Value:
3.8

77% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, Phoenix

Reviewer score

3
5.01.0
Kat dp
Manhattan, New York, NY, USA
Nov 21, 2011

not the Ritz Carlton I used to know

Average is the word! From hair in the two orders at breakfast time to having to wait for hours to get a second bath robe a 2 pairs of slippers and a mini-fridge the Ritz Carlton (at least in Phoenix) has lost any elegance it used to have! Good check in, but lacking in staff training when it comes to house keeping and services. To be fair: Great valet service and courtesy! I grew up in the Ritz Manalapan in Florida, before Marriott bought majority in the Ritz Carlton Group. How things have changed! It really is too bad...Not again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of The Ritz-Carlton, Phoenix

Reviewer score

3
5.01.0
Anonymous
Midwest USA
Apr 26, 2011

Nothing Special

Certainly not a resort Hotel. At our $199/night its a fair value for where we wanted to be located. It's a nice place to sleep and visit the area, as we planned. But it would be lousy if you're looking for the "resort experience". There wasn't even a pool boy - what is the Ritz world coming too?

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Review of The Ritz-Carlton, Phoenix

Reviewer score

3
5.01.0
Anonymous
Midwest USA
Apr 26, 2011

Nothing Special

Certainly not a resort Hotel. At our $199/night its a fair value for where we wanted to be located. It's a nice place to sleep and visit the area, as we planned. But it would be lousy if you're looking for the "resort experience". There wasn't even a pool boy - what is the Ritz world coming too?

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Review of The Ritz-Carlton, Phoenix

Reviewer score

4
5.01.0
Anonymous
Atl, Ga
Mar 9, 2011

Just ok for a Ritz

It was just ok, I was expection more from a Ritz, especially when paying $360 a night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Review of The Ritz-Carlton, Phoenix

Reviewer score

4
5.01.0
Anonymous
Atl, Ga
Mar 9, 2011

Just ok for a Ritz

It was just ok, I was expection more from a Ritz, especially when paying $360 a night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Review of The Ritz-Carlton, Phoenix

Reviewer score

4
5.01.0
jlund44
Business
Atlanta, GA
Nov 2, 2009

PHX Ritz

Ok if you have an expense account. A bit pricey in hotel food service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

Review of The Ritz-Carlton, Phoenix

Reviewer score

4
5.01.0
jlund44
Business
Atlanta, GA
Nov 2, 2009

PHX Ritz

Ok if you have an expense account. A bit pricey in hotel food service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

Review of The Ritz-Carlton, Phoenix

Reviewer score

5
5.01.0
Anonymous
arlington heights Il
Sep 30, 2009

excellent service

Not a lot to do in the area without renting a car.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
1
Value:
5
Review of The Ritz-Carlton, Phoenix

Reviewer score

5
5.01.0
Anonymous
arlington heights Il
Sep 30, 2009

excellent service

Not a lot to do in the area without renting a car.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
1
Value:
5
Review of The Ritz-Carlton, Phoenix

Reviewer score

5
5.01.0
Anonymous
Business
Sacramento, CA
Aug 16, 2009

Superb

The conceier floor is unbeatable. The food and service were the best I have ever experienced.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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