$129 Avg/night
Rate and special offer based on Check-in: May 21, 2015 Check-out: May 23, 2015

Pointe Hilton Tapatio Cliffs Resort

4 stars
View map of 11111 North 7th Street, Phoenix, AZ 85020

Hotel Overview

Reviewer score
4.0
out of 5
186 reviews
Bring Your walking shoes

Great Hotel/Resort, excellent pool locations throughout facility, included main one with bar. Had... See full review

  • juan s.
  • Jan 26, 2015
Terrfic Change of Pace

The hotel is as beautiful as the pictures in advertisements and online! Comfortable, spacious,... See full review

  • Carmela M.
  • Jan 6, 2015
Phoenix mountaintop golf resort and water wonderland set in the cliffs

The desert mountaintop is the natural habitat at this memorable getaway. The all-suite resort is just 10 miles outside Phoenix. Golfers come for one of Arizona's finest golf courses and food aficionados for award-winning Different Pointe of View restaurant. Other draws include world-class event facilities and the eight pools and private cabanas at The Falls Water Village.

Highlights
  • Championship Lookout Mountain Golf Club
  • Award-winning Different Pointe of View restaurant
  • The Falls Water Village
Rooms

All 547 two-room suites offer one bedroom and separate living room (single or double occupancy), mini-refrigerator, coffee maker, two televisions, and high-speed Internet (fees apply). Signature Suites have one and a half baths, living room with fireplace, wet bar, dining table for five and lounging area. Ambassador Suites offer spacious, high-end living with one and a half bathrooms, dining area for six and amenities such as a premium liquor bar and stereo system.

Dining

Different Pointe of View offers American cuisine with Mediterranean flair and breathtaking mountaintop views. Breakfast, lunch and dinner at Point in Tyme feature surf and turf. Cascades Cafe offers poolside drinks and dining. La Cantina has casual Mexican-inspired cuisine. The Lobby Bar provides coffee and continental breakfast or afternoon drinks.

Recreation

The Falls Water Village has eight pools, terraced waterfalls, an enclosed waterside, hot plunge spas and luxury cabanas for rent. Lookout Mountain Golf Club is an award-winning 18-hole course and academy in rugged desert mountain terrain. Tocaloma Salon and Spa and Fitness Center offers full services and fitness room featuring Precor equipment, steam room, sauna and juice bar. Kids' Korral has add-on activities for children in spring and summer months.

Transportation
  • Phoenix Sky Harbor Airport
  • Phoenix-Mesa Airport
Attractions
  • Old Town Scottsdale (19 mi/ 30.6 km)
  • Phoenix Zoo (19.8 mi/ 31.9 km)
  • Desert Botanical Garden (20.7 mi/ 33.3 km)
Business
  • 65,000-plus square feet of indoor and outdoor venues for 20 to 1,500
  • Full convention services and business center

 

Policies and fees
The property charges a resort fee of $24 USD per night plus tax.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Pointe Hilton Tapatio Cliffs Resort also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.2 out of 5

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Golf
Tennis
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • America West Arena: 1.3 mi
  • Western Destinations: 1.3 mi
  • Phoenix Mountain Preserve: 2.5 mi
  • Piestewa Peak: 4.2 mi
  • Wrigley Mansion: 5.4 mi
  • Musical Instrument Museum: 7.1 mi
  • Camelback Mountain: 8 mi
  • Heard Museum: 8.5 mi
  • Phoenix Art Museum: 8.9 mi
  • Phoenix Theatre: 9.7 mi
  • St. Mary's Basilica: 10 mi
  • Phoenix Children's Museum: 10 mi
  • Phoenix Civic Plaza Convention Center: 10 mi
  • The Rosson House: 10 mi
  • Orpheum Theater: 10.1 mi
  • America West Arena: 1.3 mi
  • Western Destinations: 1.3 mi
  • Phoenix Mountain Preserve: 2.5 mi
  • Piestewa Peak: 4.2 mi
  • Wrigley Mansion: 5.4 mi
  • Musical Instrument Museum: 7.1 mi
  • Camelback Mountain: 8 mi
  • Heard Museum: 8.5 mi
  • Phoenix Art Museum: 8.9 mi
  • Phoenix Theatre: 9.7 mi
  • St. Mary's Basilica: 10 mi
  • Phoenix Children's Museum: 10 mi
  • Phoenix Civic Plaza Convention Center: 10 mi
  • The Rosson House: 10 mi
  • Orpheum Theater: 10.1 mi
  • Wells Fargo History Museum: 10.1 mi
  • Phoenix Symphony: 10.1 mi
  • US Airways Center: 10.3 mi
  • Chase Field: 10.3 mi
  • Arizona Capitol Museum: 10.3 mi
  • Pueblo Grande: 11.2 mi
  • Desert Botanical Garden: 11.5 mi
  • Octane Raceway: 11.6 mi
  • Papago Park: 11.7 mi
  • Phoenix Zoo: 11.9 mi
  • Jobing.com Arena: 12.1 mi
  • University of Phoenix Stadium: 12.3 mi
  • Arizona Science Center: 13 mi
  • South Mountain: 14.8 mi
  • South Mountain Park: 17.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Pointe Hilton Tapatio Cliffs Resort

Overall score

4 / 5
5.01.0
186 out of 186
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4.3
Location:
4.2
Value:
4

84% would recommend to a friend.

Sort by:
Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

4
5.01.0
Jennifer V.
Business
N/A
Apr 6, 2015

Beautiful Hotel

The setting is spectacular, with gorgeous mountain views. The rooms are very nicely furnished and are spacious and private. This was our second time here. The front desk staff are exceptional. However, many of the other service staff (in the large pool areas, and in the bar at Point in Tyme Restaurant) were not well trained and not attentive. In a virtually empty bar at 4:00 p.m. on a Friday, two hungry east coast travelers (feeling like it was 7:00 pm, on our internal clocks) had a very hard time getting the bartender's attention after the first drink. She was busy chatting with other non-busy staffers. We waited 30 minutes to see her again, and asked when the restaurant would open or if the bar had a menu. Oh, would you like a menu?, she asked nonchalantly. After ordering, it took 45 minutes for us to receive our very simple sandwiches. At this time, there were still very few guests in the restaurant. The next evening at the pool, we encountered a very similar experience. We watched how one section of tables filled up with guests and yet the servers/ staff were all chit-chatting too long/ frequently with themselves or with a very few guests who were not ordering food or drinks. Food was always very tasty, so almost worth the wait.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

4
5.01.0
Woodinville Will
Business
N/A
Mar 10, 2015

Aged facility on awesome cliffside

Many reviews said this property is a bit run down, so finding it a bit run down was not a surprise. We found it very clean, unlike some reviewers. There was only one water glass in the room. We asked for a second glass on the second of our six days. We were given 2 glasses that day, but never again. On checkout we mentioned this and were told there was a one glass per room policy. We also only had one bar of soap to share between the bathtub in one room and the sink in the other - but the request for 2 soaps worked, and we had soap for both of them for the rest of the stay. Unlike many hotels there was no request to save water by hanging up towels that didn't need changing. And the towels were all changed every day, whether they were hung or not. This seems odd for a desert location, but some might consider it a plus. I found the cliffside location very fun, but I can see where a person with any sort of mobility issue would not want to stay here. When we stayed the place was half empty, and it seemed like the lack of walkways and sidewalks coupled with the narrow streets would make it very hazardous to get from point A to point B if the place were full. As it was the employees in their golf carts, pickup trucks, and vans, were a bit scary, as they drove a bit fast. Also hot weather in the summer would probably make this challenging. We found the dinner and bar food menus challenging after a day or two, but never did find a dinner place nearby that we thought was good. For breakfast I highly recommend the US Egg at 7th and Greenway Parkway (about 5 minutes North of the resort). We ate there on the way to many of our adventures, but it was very busy on Saturday. The room was spacious with a separate living room and bedroom, plus a sink in an alcove and the bathtub and toilet in a room, plus a balcony with a great view from our perch on the cliffside.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

4
5.01.0
Marie C.
Business
N/A
Feb 23, 2015

Great overall place to stay

My husband and I enjoyed our stay which was in late December 2014. The hotel is of a large scale with several outdoor pools and hot tubs to enjoy. Our room was clean. The cleaning staff was great. The hotel restraunt breakfast buffet was very good with a great wait staff. My husband enjoyed walking 100 steps from our room and over to the golf green. Great walking/hiking paths for all fitness levels right across the street. I highly recommend staying here if you enjoy golf, swimming, eating, and being outdoors. Also a great location where you can walk to Walgreens, Dunkin' Donuts, Grocery Store for items to keep in the mini fridge in your hotel room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

4
5.01.0
juan s.
Business
N/A
Feb 4, 2015

Great 3 day Vacation

Have dinner at a Different Point of View, you will enjoy it. Pools are strategically located throughout resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

5
5.01.0
juan s.
Business
N/A
Jan 26, 2015

Bring Your walking shoes

Great Hotel/Resort, excellent pool locations throughout facility, included main one with bar. Had dinner at Different Point of view Restaruant, excellent staff, food and view. The Point in Tyme Restaruant was also excellent withdringks and service. One major drawback is that since the resort is on the side of cliffs, it is difficult to walk and one mus always has to call for a car to be driven down to lobby, which can become expensive for a compulsive tipper like myself. Other drawback, nothing else within walking distance, have to take a cab or execu- car anywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

5
5.01.0
Carmela M.
Business
Miami
Jan 6, 2015

Terrfic Change of Pace

The hotel is as beautiful as the pictures in advertisements and online! Comfortable, spacious, spotless guest suites! Very nice personnel: concierge is fantastic help tourist help.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Rent a car to get around. Plan for an off-peak visit although you can't enjoy all the pools and waterfalls. The cold weather is delightful to enjoy the hiking trails right behind the hotel.

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Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

4
5.01.0
Larry H.
Business
Caldwell
Jan 5, 2015

Fiesta Bowl trip.

Very nice hotel. A little dated but very clean and very helpful employees. Would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

4
5.01.0
Chelsea B.
Business
Tucson, AZ
Aug 20, 2014

Amazing views

We stayed in the mountain view king suite and it was a spectacular view day/night!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

4
5.01.0
Kkhawk
Business
Phoenix
Jul 23, 2014

Perfect Getaway

Would stay here again...in a heart beat. Great pool area

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Pointe Hilton Tapatio Cliffs Resort

Reviewer score

4
5.01.0
Stress free from work
Business
Tucson,AZ
Jul 21, 2014

Great getaway weekend

The staff, views, adult pool were all excellent and very enjoyable. The room could have been cleaner. Tables were dusty, snacks from previous guests were left on top of the refrigerator, a plastic lid was left in the wine cooler and there was a lip stick smudge on the bed's top blanket. The largest disappointment was the lack of parking. Once we found the parking lot next to the family pool area, we decided not to leave the resort, especially in the evening. Finding a parking spot at night is almost impossible. We will return in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Different Pointe of View is on top of a steep hill. My wife and I are athletic and very active, but when it's hot, best to utilize the shuttle

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