Pointe Hilton Tapatio Cliffs Resort ★★★★

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$189
avg/night
Rate and special offer based on
Check-in: Feb 14, 2016 Check-out: Feb 15, 2016
4 /5
Overall score
84%
Would recommend
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4.2
Location:
4.1
Value:
4
1 2 3 4 5

Select your room

Room types

Show Prices Queen Suite
  • Size: 559 sqft
Show Prices King Suite - View
  • Size: 548 sqft
Show Prices King Suite
  • Size: 1194 sqft
Show Prices King Suite
  • Size: 548 sqft
Show Prices King Suite - Mountain View
  • Size: 548 sqft
Show Prices King Room
Show Prices King Room
  • Size: 538 sqft

Overview

Featuring eight outdoor swimming pools, the Pointe Hilton Tapatio Cliffs Resort in Phoenix is a Mediterranean-themed oasis, in the middle of Arizona's arid landscape. The on-site Falls Water Village is an aquatic wonderland where guests can swim, dive, float around, or relax in a poolside cabana. Cascading down large rocks; man-made waterfalls are integrated into the beautiful water park, which offers relief from the heat and sun of the Sonoran Desert. Guests can work on their serve at the on-site tennis courts, or practice their swing at the Lookout Mountain Golf Club, featuring an 18-hole championship course.

Highlights

Key facts

A short drive away from downtown Phoenix, the Pointe Hilton Tapatio Cliffs Resort is located between the North Mountain and Phoenix Mountains Preserve, making it the perfect place for nature lovers. The Tocaloma Spa & Salon offers massages and skin treatments in an upscale setting, in addition to in-suite services.

If the many outdoor activities don't deplete your energy, you have the option of working out in the on-site fitness center. The Cascades Cafe serves light meals near one of the hotels many waterfalls. Boasting AAA 4-Diamond status, the Different Point of View restaurant serves fusion dishes that combine American and European tastes. Cool cocktails and interesting conversations can be enjoyed in the contemporary lounge at Pointe in Tyme.

Policies

The property charges a resort fee of $24 USD per night plus tax.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Dining

Restaurant
onsite

Recommendations for you

Guest score 4.0 / 5
$189
Guest score 4.4 / 5
$179
Guest score 4.2 / 5
$219
Guest score 4.1 / 5
$199
Guest score 4.5 / 5
$259

Amenities

Featured

  • Free Wi-Fi in Room
  • Pool

General

  • Pet friendly

Activities

  • Pool
  • Exercise gym
  • Golf
  • Tennis

Dining

  • Restaurant

Services

  • Business center
  • Conference facilities

Internet

  • Free Wi-Fi in Room

Accessibility

  • Wheel chair access

Reviews

4 /5 Overall score

84% Would recommend

  • Amenities: 4.1/5
  • Cleanliness: 4.3/5
  • Hotel staff: 4.2/5
  • Comfort: 4.2/5
  • Location: 4.1/5
  • Value: 4/5

Used to be better

Would recommend Fri, Aug 7, 2015
Started going there over 20 years ago and so much better a long time ago. Hotel needs tiles around pool fixed and new paint inside and out. Adult pool needs their bar to stay open longer and falls pool closes too early also. Prices need to go down to get more people into resort and they should offer more discounts for long time customers. Will probably not go back for a number of years and can hope for some upgrades to the resort.

| N/A Family

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Overall great experience

Would recommend Tue, Aug 4, 2015
Overall, we had a great stay. Room was clean and had almost everything we needed or wanted. If I had any suggestions to make, it would be these. First...The room we stayed in was right outside the family pool. There were two gates going into the pool that were right outside our door. Every time someone would go in or out the gates, they would slam loudly. You would think that they could put something on those to allow them to close more softly and not so loudly. It is, after all, a place where people sleep. Second... the room does not come with a microwave. Not a necessity, but would have been nice. Third... the sliding glass door going out to the balcony was incredibly hard to open. My wife had to use both hands every time. May have just been the room we were in, but should be fixed. Aside from these things, our stay was exceptional. The people and the amenities were great. We would definitely go back again.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Last minute getaway

Would recommend Wed, Jun 10, 2015
Hotel staff were wonderful! Great great place to stay. We WILL be staying here again. The one thing that sucked is the cheap toilet paper, lol. Nice hotel, but cheap cheap toilet paper. Love the option to pick a pool. We didn't want kids around, so we stuck to the 21 & up pool. Wonderful place to stay :)

| Spring valley Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5

Beautiful Hotel

Would recommend Mon, Apr 6, 2015
The setting is spectacular, with gorgeous mountain views. The rooms are very nicely furnished and are spacious and private. This was our second time here. The front desk staff are exceptional. However, many of the other service staff (in the large pool areas, and in the bar at Point in Tyme Restaurant) were not well trained and not attentive. In a virtually empty bar at 4:00 p.m. on a Friday, two hungry east coast travelers (feeling like it was 7:00 pm, on our internal clocks) had a very hard time getting the bartender's attention after the first drink. She was busy chatting with other non-busy staffers. We waited 30 minutes to see her again, and asked when the restaurant would open or if the bar had a menu. Oh, would you like a menu?, she asked nonchalantly. After ordering, it took 45 minutes for us to receive our very simple sandwiches. At this time, there were still very few guests in the restaurant. The next evening at the pool, we encountered a very similar experience. We watched how one section of tables filled up with guests and yet the servers/ staff were all chit-chatting too long/ frequently with themselves or with a very few guests who were not ordering food or drinks. Food was always very tasty, so almost worth the wait.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Aged facility on awesome cliffside

Would recommend Tue, Mar 10, 2015
Many reviews said this property is a bit run down, so finding it a bit run down was not a surprise. We found it very clean, unlike some reviewers. There was only one water glass in the room. We asked for a second glass on the second of our six days. We were given 2 glasses that day, but never again. On checkout we mentioned this and were told there was a one glass per room policy. We also only had one bar of soap to share between the bathtub in one room and the sink in the other - but the request for 2 soaps worked, and we had soap for both of them for the rest of the stay. Unlike many hotels there was no request to save water by hanging up towels that didn't need changing. And the towels were all changed every day, whether they were hung or not. This seems odd for a desert location, but some might consider it a plus. I found the cliffside location very fun, but I can see where a person with any sort of mobility issue would not want to stay here. When we stayed the place was half empty, and it seemed like the lack of walkways and sidewalks coupled with the narrow streets would make it very hazardous to get from point A to point B if the place were full. As it was the employees in their golf carts, pickup trucks, and vans, were a bit scary, as they drove a bit fast. Also hot weather in the summer would probably make this challenging. We found the dinner and bar food menus challenging after a day or two, but never did find a dinner place nearby that we thought was good. For breakfast I highly recommend the US Egg at 7th and Greenway Parkway (about 5 minutes North of the resort). We ate there on the way to many of our adventures, but it was very busy on Saturday. The room was spacious with a separate living room and bedroom, plus a sink in an alcove and the bathtub and toilet in a room, plus a balcony with a great view from our perch on the cliffside.

| N/A Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Great overall place to stay

Would not recommend Mon, Feb 23, 2015
My husband and I enjoyed our stay which was in late December 2014. The hotel is of a large scale with several outdoor pools and hot tubs to enjoy. Our room was clean. The cleaning staff was great. The hotel restraunt breakfast buffet was very good with a great wait staff. My husband enjoyed walking 100 steps from our room and over to the golf green. Great walking/hiking paths for all fitness levels right across the street. I highly recommend staying here if you enjoy golf, swimming, eating, and being outdoors. Also a great location where you can walk to Walgreens, Dunkin' Donuts, Grocery Store for items to keep in the mini fridge in your hotel room.

| N/A Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Bring Your walking shoes

Would recommend Mon, Jan 26, 2015
Great Hotel/Resort, excellent pool locations throughout facility, included main one with bar. Had dinner at Different Point of view Restaruant, excellent staff, food and view. The Point in Tyme Restaruant was also excellent withdringks and service. One major drawback is that since the resort is on the side of cliffs, it is difficult to walk and one mus always has to call for a car to be driven down to lobby, which can become expensive for a compulsive tipper like myself. Other drawback, nothing else within walking distance, have to take a cab or execu- car anywhere.

| N/A Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Terrfic Change of Pace

Would recommend Tue, Jan 6, 2015
The hotel is as beautiful as the pictures in advertisements and online! Comfortable, spacious, spotless guest suites! Very nice personnel: concierge is fantastic help tourist help.

Shopping hint

Rent a car to get around. Plan for an off-peak visit although you can't enjoy all the pools and waterfalls. The cold weather is delightful to enjoy the hiking trails right behind the hotel.

| Miami Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Fiesta Bowl trip.

Would recommend Mon, Jan 5, 2015
Very nice hotel. A little dated but very clean and very helpful employees. Would stay here again.

| Caldwell Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Amazing views

Would recommend Wed, Aug 20, 2014
We stayed in the mountain view king suite and it was a spectacular view day/night!

| Tucson, AZ Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Top hotels

Nearby points of interest

America West Arena 1.3 mi
Western Destinations 1.3 mi
Phoenix Mountain Preserve 2.5 mi
Piestewa Peak 4.2 mi
Wrigley Mansion 5.4 mi
Musical Instrument Museum 7.1 mi
Camelback Mountain 8 mi
Heard Museum 8.5 mi
Phoenix Art Museum 8.9 mi
Phoenix Theatre 9.7 mi
St. Mary's Basilica 10 mi
Phoenix Children's Museum 10 mi
Phoenix Civic Plaza Convention Center 10 mi
The Rosson House 10 mi
Orpheum Theater 10.1 mi
Wells Fargo History Museum 10.1 mi
Phoenix Symphony 10.1 mi
US Airways Center 10.3 mi
Chase Field 10.3 mi
Arizona Capitol Museum 10.3 mi
Pueblo Grande 11.2 mi
Desert Botanical Garden 11.5 mi
Octane Raceway 11.6 mi
Papago Park 11.7 mi
Phoenix Zoo 11.9 mi
Jobing.com Arena 12.1 mi
University of Phoenix Stadium 12.3 mi
Arizona Science Center 13 mi
South Mountain 14.8 mi
South Mountain Park 17.2 mi

Hotel Policies

  • Check-in: 4:00 PM
  • Check-out: 11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$189
avg/night
Choose dates
Rate and special offer based on Check-in: Feb 14, 2016 Check-out: Feb 15, 2016