$49 Avg/night
Rate and special offer based on Check-in: Apr 23, 2014 Check-out: Apr 25, 2014

Metro Plaza Hotel

2 stars
10220 N. Metro Parkway East, Phoenix, AZ 85051
Hotel Overview
Reviewer score
3.5
out of 5
244 reviews
Weekend getaway

Staff is friendly, fun, upbeat, and exceptional customer service!! The maintenance man friendly as... See full review

  • keokee 73
  • Mar 3, 2014
Couple

Was very nice for the price. I would like to stay again See full review

  • Luckyfabian
  • Aug 13, 2013
Desert-inspired hotel near downtown Phoenix's shops and restaurants

The Metro Plaza Hotel is located in Phoenix's Northwest Valley business and restaurant district. The centrally located, urban hotel has a dizzying array of restaurants and shopping within walking distance. At the hotel, there is an Olympic-size outdoor heated pool, whirlpool and sundeck. Rooms entice with the signature Sealy Bed. Copper Creek Bar and Grill is on site. The Metro Plaza Hotel has 13,000 square feet of space for business meetings and destination weddings and a dedicated event staff.

Highlights
  • Complimentary parking and Wi-Fi Internet
  • Olympic-size outdoor heated pool and whirlpool
  • On-site Copper Creek Bar and Grill
  • Adjacent to Metro center shopping mall
Rooms

Traditional comfort and simplicity dominate the classic 284 guest rooms and suites. The rooms' classic decor is inspired by the surrounding Sonoran Desert. Sealy Beds are standard. Entertainment is also in every room with Lodgenet digital service providing free cable, pay per view movies. Rooms have a 27-inch flat screen TV, free Wi-Fi Internet access, and room service. Most have a coffee maker, refrigerator and safe. Some rooms have a microwave and wet bar.

Features

An urban outdoor retreat is realized with an Olympic-size heated pool, whirlpool, spacious sun deck and courtyard patio with fireplace. The Copper Creek Bar & Grill cooks up American cuisine for on-site breakfast and provides room service. All hotel guests have 24-hour access to the fitness center.

Transportation
  • Phoenix Sky Harbor Airport
  • Scottsdale Airport
  • Phoenix-Mesa Airport
Attractions
  • Castles and Coasters Amusement Park (1 mi/ 1.5 km)
  • Downtown Phoenix (12.8 mi/ 20.6 km)
  • Phoenix Zoo (18.5 mi/ 25.9 km)
  • Dessert Botanical Garden (19.4 mi/ 31.3 km)
Business
  • 13,000 square feet of versatile meeting and banquet space
  • Grande Ballroom accommodates up to 280 people
  • 14 separate meeting rooms
  • Experienced catering and event staff
  • Business center          
Policies and fees

  • The hotel requires a valid credit card with proper photo identification to be presented for incidentals upon check-in.
  • All guests must have a credit card or $75 cash deposit (refundable) at check in for incidentals and/or damages.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Metro Plaza Hotel Rooms

Executive Suite-PHX
Executive king suite non smoking one king bed
Standard Two Queens-PHX
Standard room non smoking two queen beds
Standard King-PHX
Standard room non smoking one king bed
Deluxe King-PHX
Deluxe poolside room non smoking one king bed
Deluxe Two Queens-PHX
Deluxe poolside room non smoking two queen beds
Accessible Two Queens-PHX
Accessible room non smoking two queen beds
Cabana Suite-PHX
Cabana king suite non smoking one king bed
Deluxe Club Level King-PHX
Deluxe club level room non smoking one king bed

Amenities

  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Ice machine
FEMA approved
Phone service
Activities
Heated pool
Exercise gym
Jacuzzi
Miniature golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Room service
Vending machines
Meal plan - European
Services
24 hour front desk
Business center
Laundry service
Guest laundromat
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Shopping mall
Meeting/Banquet facilities
FAX
Conference facilities
Video checkout
White board
Conference suite
Parking
Free parking
Parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Brailled elevators
Room
Television with cable
Safe
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Cribs available
In room movies
Sofa bed
Sitting area
Electronic door locks
Iron

Recommendations for you

Customers who viewed Metro Plaza Hotel also booked these hotels.

Reviewer score 3.9 out of 5

Hotel Map

33.5801 -112.1207
Nearby airports
(DVT), 9.00, MI; (PHX), 13.00, MI; (AZA), 30.00, MI;
Area description
Shopping district

Nearby points of interest

  • America West Arena: 2.2 mi
  • Western Destinations: 4 mi
  • Phoenix Mountain Preserve: 4.5 mi
  • Piestewa Peak: 6.2 mi
  • Wrigley Mansion: 6.7 mi
  • Heard Museum: 7.9 mi
  • Phoenix Art Museum: 8.3 mi
  • Jobing.com Arena: 8.8 mi
  • Phoenix Theatre: 8.9 mi
  • Arizona Capitol Museum: 9.2 mi
  • Orpheum Theater: 9.4 mi
  • Wells Fargo History Museum: 9.4 mi
  • St. Mary's Basilica: 9.4 mi
  • Phoenix Civic Plaza Convention Center: 9.5 mi
  • Phoenix Symphony: 9.5 mi
  • America West Arena: 2.2 mi
  • Western Destinations: 4 mi
  • Phoenix Mountain Preserve: 4.5 mi
  • Piestewa Peak: 6.2 mi
  • Wrigley Mansion: 6.7 mi
  • Heard Museum: 7.9 mi
  • Phoenix Art Museum: 8.3 mi
  • Jobing.com Arena: 8.8 mi
  • Phoenix Theatre: 8.9 mi
  • Arizona Capitol Museum: 9.2 mi
  • Orpheum Theater: 9.4 mi
  • Wells Fargo History Museum: 9.4 mi
  • St. Mary's Basilica: 9.4 mi
  • Phoenix Civic Plaza Convention Center: 9.5 mi
  • Phoenix Symphony: 9.5 mi
  • Phoenix Children's Museum: 9.5 mi
  • The Rosson House: 9.5 mi
  • US Airways Center: 9.7 mi
  • Chase Field: 9.8 mi
  • Camelback Mountain: 10.1 mi
  • Musical Instrument Museum: 10.2 mi
  • Pueblo Grande: 12.1 mi
  • Octane Raceway: 12.6 mi
  • Desert Botanical Garden: 13 mi
  • Papago Park: 13 mi
  • Phoenix Zoo: 13.2 mi
  • Arizona Science Center: 13.6 mi
  • South Mountain: 14.1 mi
  • South Mountain Park: 16.3 mi
  • Phoenix - Mesa: 20.3 mi
  • University of Phoenix Stadium: 6,986.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (244)

Ratings and reviews for Metro Plaza Hotel

Overall score

3.5 / 5
244 out of 244
Amenities:
3.5
Room cleanliness:
3.9
Hotel staff:
4.1
Room comfort:
3.8
Location:
3.9
Value:
3.8

74% would recommend to a friend.

Sort by:
Review of Metro Plaza Hotel

Reviewer score

4
Pachouli gal
Prescott Arizona
Apr 4, 2014

Metro plaza hotel

Fun laid back place. Staff is young and kind great customer service! GREAT

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Just go to the mall you see from all the windows :)

Review of Metro Plaza Hotel

Reviewer score

3
Special Ops
Indiana
Mar 31, 2014

Phoenix March 2014 Trip

Property is old, rooms are not well kept, need painting, musky smells, stains on sinks, rugs stained, refrigerator had about 4 lbs of food left over from the previous renter, TV channels are extremely limited, noisy, hotel is not located in best location....security is only on site until 10:30 pm. Even with a confirmed on-line reservation the hotel REQUIRES you to complete a paper document that ask for 80% of the information used to make the reservation. ...time consuming and shows a lack of technology savvy by the hotel. I was given an upgraded room and as I have indicated the room was below par for the cost.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
3
Dining tip: Short walk from hotel

This hotel has more than 20 restaurants in walking distance (less than 1/2 mile)

Review of Metro Plaza Hotel

Reviewer score

3
Go Brewers
Phoenix
Mar 19, 2014

annual vacation

Our experience was fine; we had problems with plumbing in our initial room, but they moved us to a different room and gave us two complimentary tickets to the breakfast buffet. Overall, the staff was very nice and helpful. It would be better if there was wi-fi in the rooms instead of just in the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Metro Plaza Hotel

Reviewer score

4
kloveu99
Arizona
Mar 10, 2014

Perfect

This hotel was great. The only thing was that we asked for a couple more pillows and they were supposed to bring them up and never did. But that was not a great big deal, if it was I would have called and asked again. Great place to stay though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Metro Plaza Hotel

Reviewer score

4
Anayalator
Lake Elsinore CA
Mar 9, 2014

Good family stop

Staff was friendly. Buffet was good. Neighbors were rude and loud. Kept slamming doors

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Lots of restaurants to choose from

Review of Metro Plaza Hotel

Reviewer score

5
keokee 73
Phoenix, az
Mar 3, 2014

Weekend getaway

Staff is friendly, fun, upbeat, and exceptional customer service!! The maintenance man friendly as can be. Quiet nice , clean place to relax and have fun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Review of Metro Plaza Hotel

Reviewer score

2
Freezer Burn
Minneapolis
Mar 2, 2014

OK Facility

I never felt like our room was completely clean while we stayed there. Everything in the hotel looked like it was in need of repair or replacement, from the pool to the workout room to the bar and restaurant -- which I never saw open during our entire stay.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Review of Metro Plaza Hotel

Reviewer score

1
thebrain
conifer co
Mar 2, 2014

huge dissapointment , gross

This hotel smelled like body odor and was dirty. I found only the lid to the ice bucket and no bucket as well as no remote for this outdated tv and when asked for these items no one responded until I asked again that someone respond. The little coffee maker didn't work in the am and there was no coffee provided by the hotel. The noise outside was incredibly disturbing, as well as the room doors slamming ,slept only a few hours. very unhappy with my stay and cannot believe there is anyone happy with this place and the rating of this hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Metro Plaza Hotel

Reviewer score

3
Marobby
Chicago
Feb 27, 2014

Update needed

To be honest it's a nice hotel for the price, The biggest problem was the pool it was not very clean and it needs much attention. There were used towels laying around for over 24 hours. The hot tub was falling apart, by falling apart. Not very appealing at all. The room was clean an average room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Nightlife tip: Short walk from hotel

There is a bar right across the street that had a very mixed crowd but it was very welcoming.

Review of Metro Plaza Hotel

Reviewer score

2
Istanbul
Phoenix, Arizona
Feb 6, 2014

good location/price; but dirty

hotel was a good price/location. room was quite dirty. internet was close to non-functional. staff was mostly friendly. hotel really should be advertised as a 2 star rather than 3. it would better set expectations.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

Jason's Deli is right around the corner.

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