$119 Avg/night
Rate and special offer based on Check-in: Aug 22, 2015 Check-out: Aug 24, 2015

JW Marriott Phoenix Desert Ridge Resort & Spa

5 stars
View map of 5350 East Marriott Drive, 5350 EAST MARRIOTT DR, Phoenix, AZ 85054

Hotel Overview

Reviewer score
4.4
out of 5
31 reviews
Long weekend

Great restaurants on site, amazing pool, friendliest staff you could hope for... Highly recommend See full review

  • BRIST
  • Mar 9, 2015
fantastic family vacation

great place for vacation, nice pool, delicious food, nice people! See full review

  • lazy mom101
  • Sep 2, 2014

This stunning AAA four-diamond Hotel provides guests with everything they need to make their stay comfortable and enjoyable. Set in the heart of the Arizona Sonoran Desert, the JW Marriot Phoenix Desert Ridge Resort & Spa provides beautiful views and luxury amenities and services, including a steam room, Jacuzzi and golf course. The hotel also features a stunning lobby and exquisite award-winning dining area, where guests enjoy a variety of Italian cuisine and poolside snacks. Grand ballrooms and meeting rooms are also located on-site.

Rooms

All rooms within the JW Marriot Desert Ridge Resort & Spa offer unique decor and luxury amenities. The hotel houses 950 guestrooms and suites, all of which are non-smoking and equipped with a private balcony or patio, a mini-bar and luxury bedding. Guests have a choice of luxury suites, presidential suites, hospitality suites and executive suites. Luxury suites include a work desk and pantry. A Jacuzzi tub and dressing area are available for guests opting for a presidential suite. Hospitality suites are ideal for families and business guests, offering connecting rooms and an entertainment area whilst executive suites are ideal for those wishing to enjoy views of the hotel's surroundings from a private balcony. A 24-hour in-room dining service with a breakfast, lunch and dinner menu is available with each guestroom and suite. Guestrooms and suites with facilities for disabled guests are available upon request.

Highlights
  • Beautiful location offering stunning views of the city and mountains

  • AAA four-diamond award-winning hotel

  • Spa facilities available on-site

Nearby attractions
  • Golf course (located on-site at the JW Marriot Phoenix Ridge Resort & Spa)

  • The Musical Instrument Museum (2.1 mi/3.3 km)

  • The Heard Museum (19.5 mi/30.5 km)

  • Arizona Science Center (20.9 mi/33.6 km)

  • Phoenix Convention Center (20.9 mi/33.6 km)

  • Downtown Phoenix (21 mi/33.7 km)

  • Desert Botanical Garden (23.2 mi/37.3 km)

Policies
  • Please note that the minimum check-in age is 21 years old (unless traveling with another guest that is 21 years or older).
  • JW Marriott Phoenix Desert Ridge Resort & Spa is a smoke-free property
  • Valet parking is $29 USD per car, per night with in/out privileges.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Amenities

  • High-speed internet
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Executive level
Ice machine
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Children's activities
Golf
Game room
Jogging track
Tennis
Water skiing
Steam bath
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Bathroom telephone
Cribs available
Fire place
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub

Nearby points of interest

  • Musical Instrument Museum: 1.2 mi
  • Western Destinations: 7.4 mi
  • Phoenix Mountain Preserve: 9.4 mi
  • America West Arena: 9.5 mi
  • Piestewa Peak: 9.9 mi
  • Wrigley Mansion: 11.6 mi
  • Camelback Mountain: 11.7 mi
  • Desert Botanical Garden: 15.4 mi
  • Heard Museum: 15.8 mi
  • Papago Park: 15.9 mi
  • Phoenix Zoo: 16 mi
  • Phoenix Art Museum: 16.2 mi
  • Pueblo Grande: 16.4 mi
  • Octane Raceway: 16.5 mi
  • Phoenix Children's Museum: 17 mi
  • Musical Instrument Museum: 1.2 mi
  • Western Destinations: 7.4 mi
  • Phoenix Mountain Preserve: 9.4 mi
  • America West Arena: 9.5 mi
  • Piestewa Peak: 9.9 mi
  • Wrigley Mansion: 11.6 mi
  • Camelback Mountain: 11.7 mi
  • Desert Botanical Garden: 15.4 mi
  • Heard Museum: 15.8 mi
  • Papago Park: 15.9 mi
  • Phoenix Zoo: 16 mi
  • Phoenix Art Museum: 16.2 mi
  • Pueblo Grande: 16.4 mi
  • Octane Raceway: 16.5 mi
  • Phoenix Children's Museum: 17 mi
  • The Rosson House: 17.1 mi
  • St. Mary's Basilica: 17.1 mi
  • Phoenix Civic Plaza Convention Center: 17.1 mi
  • Phoenix Theatre: 17.2 mi
  • Phoenix Symphony: 17.3 mi
  • Orpheum Theater: 17.3 mi
  • Wells Fargo History Museum: 17.3 mi
  • Chase Field: 17.4 mi
  • US Airways Center: 17.4 mi
  • Arizona Capitol Museum: 17.9 mi
  • Arizona Science Center: 18.3 mi
  • Jobing.com Arena: 19.9 mi
  • University of Phoenix Stadium: 20.1 mi
  • South Mountain: 21.8 mi
  • South Mountain Park: 24.2 mi

Dining

stonegrill
One of the premier restaurants in North Phoenix, Stonegrill features great food in an upbeat, urban atmosphere with simple, well-executed American and regional Southwestern fare. Reservations recommended.
twenty6
twenty6 lounge features the signature JW Marriott wine program and charcuterie. The bar highlights hand-crafted cocktails and local beers while offering fresh, small plates that are perfectly presented.
Revive Spa Bistro
Featuring an out-of-this world menu, eating healthy never seemed so indulgent. Located in our Revive Spa and open to all guests, enjoy our chef's fresh, organic creations in serene indoor or outdoor settings.
Just a Splash Bar & Grill
A casual menu of salads, sandwiches, burgers and delicious appetizers highlight our poolside eatery. A full bar stands ready to mix up a soothing Kokopelli's Cabana Colada. Kids young and old will love the fresh fruit smoothies.
Meritage Steakhouse at Wildfire Golf Club
Enjoy steaks, seafood and poultry at this Desert Ridge restaurant at Wildfire Golf Club. With stunning views, outdoor fire pits, a superb wine list and excellent service, Meritage is ideal for lunch and dinner. Reservations are recommended.
Roy's Pacific Rim
Roy is famed Hawaiian restaurateur Roy Yamaguchi, and his exciting menu features Hawaiian fusion cuisine with Asian influences and fresh local ingredients. The outside patio is a Phoenix hotspot for Happy Hour.
Starbucks®
Start your day with your favorite specialty coffees and fresh-baked pastries from Starbucks.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for JW Marriott Phoenix Desert Ridge Resort & Spa

Overall score

4.4 / 5
5.01.0
31 out of 31
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.5
Comfort:
4.5
Location:
4.2
Value:
4.1

97% would recommend to a friend.

Sort by:
Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

5
5.01.0
Tdkb
Airizona
Jul 9, 2012

Great hotel

The people were friendly everything was clean and neat and we really enjoyed ourselves I thought the staff did a fantastic job meeting every need that we hadI would say this is probably the finest hotel we ever stay at

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Make sure you bring lots of sunscreen if going to the pool.

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

4
5.01.0
AB
Business
stow
Aug 1, 2015

Weekend Family Crowded and noisy

golf was great - paying extra for the adult only pool at the spa and having breakfast there great. All the hotel restaurants had good food and service. Place was just all together to crowded and noisy with families/children on the weekend. During the week it was much better

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

3
5.01.0
mkodama
Business
Berkeley
Apr 6, 2015

Decent place but mediocre value.

This is a very nice looking hotel, but service and amenities don't match appearances or cost. Unlike most hotels these days, Internet is not free and quite expensive. Along with other things that other hotels have for free, I found no mention of free breakfast, nor water, anywhere. Missing one of these things is no problem but all of them together just makes me feel like the hotel puts making and saving money ahead of comfort of its guests. If you have a room above the main lobby, the terrible acoustics carry everyone's voice from the cocktail area, even up to the 6th floor, and the door did little to block the sound. Most of the day this was not an issue but 19:00 to midnight, be prepared for noise. Room cleaning was a bit lacking as well dirty towels were taken but not replaced some days, the breakfast ordering card was never replaced after the first day, and even with lacking service and high cost, they leave a note in the table with the room cleaner's name and asking for tips. Lastly, no complimentary valet, valet drivers drive the cars extremely aggressively, and if you don't want to do valet, expect a 10 minute walk to your car walking. Decent hotel, just expect lots of added on expenses instead of paying upfront, and phone calls to get what you want.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

5
5.01.0
BRIST
Business
N/A
Mar 9, 2015

Long weekend

Great restaurants on site, amazing pool, friendliest staff you could hope for... Highly recommend

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

3
5.01.0
TitoG
Business
San Francisco CA
Nov 6, 2014

Great resort, not great room

Stayed here with wife for baby moon. This is a beautiful hotel with immaculate grounds, pools, facilities. Not sure if it was just our room but the bed was very uncomfortable, too hard, bad enough that we both had terrible sleep for 4 nights. TV was in very bad shape as far as functionality; screen cut out often. Room was near elevator which was extremely loud (#3551). The problems made me feel the stay was not worth the cost. If the room had been better I would give this hotel top marks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

5
5.01.0
lazy mom101
Business
phoenix, az
Sep 2, 2014

fantastic family vacation

great place for vacation, nice pool, delicious food, nice people!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

4
5.01.0
Evas
Business
Connecticut
Jul 26, 2014

Conference site

Everything was excellent. I had dinner at the StoneGrill three consecutive nights as the salmon was outstanding, albeit it was a little too spicy the third night. The only problem was the chillingly cold temperature throughout most of the hotel; I enjoyed going back to my room periodically where I had the temp set at a comfortable 72 degrees.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

5
5.01.0
Desert Traveler IA
Business
Des Moines, IA
Jul 14, 2014

Awesome Place to Stay

This resort was awesome. The staff was courteous and the hotel was very well maintained. Well done!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

5
5.01.0
Dynamic75
Business
Phoenix, AZ
Jul 7, 2014

Great Staycation

My daughters, now 11 & 13 and I have been going to the JW Marriott Desert Ridge since it opened. We love doing 1 and 2 night staycations there. The staff is wonderful and the pools and grounds are always immaculate.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

Always look for packages that offer a resort credit, as food can be quite expensive in the hotel.

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

5
5.01.0
Work01
Business
IL
May 23, 2014

Conference

Was very good and great service. Very clean rooms and very decent in hotel dining. The golf course is beautiful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

great italian food

Review of JW Marriott Phoenix Desert Ridge Resort & Spa

Reviewer score

4
5.01.0
Windy City Gal
Business
Chicago, IL
Apr 28, 2014

Great Hotel but not hassle-free

It's beautiful. Great spaces, but a few hassles. There is no hotel shuttle. I was told by an employee at the Desert Ridge that there was a shuttle to other Marriott Hotels in the area. There was not. There are about 4 towers of rooms, none of which are named or identified with signage. Lots of trips up and down to figure these out. I had 2 reservations which were supposed to be combined, until I got checked out after my first of 2 nights. Uh-oh. Then had to re-provide a card for charges on the second night. Also they do not believe in NBCSN, the main place for the Stanley Cup Playoffs. It was available in the bars on the site only, not in the guest rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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