InnPlace Hotel Phoenix North

This was a good value at the discounted rate offered. Definitely a step up from Motel 6 for only a slight increase in cost. It's an older facility, but well maintained, and the location was perfect for my needs.

It was okay...we enjoyed our stay and slept good that night.

My expericence was that the shower looked dirty and a spacing under the door. The TVs need to upgraded.

it was a nice hotel for the price. restaurants right across from the hotel. Check in only take least then a min.

Staff courteous, hotel clean if a wee bit on the worn side. Room spacious, clean, and comfortable. The only downside is the bathroom door was a pocket door that didn't like to open and close easily. There is a continental buffet that was over priced for what was offered, but good.

This hotel was great! As you see in other reviews it was a little outdated, but not a big deal especially for the price you are paying! The room was nice, spacious for 2 people, accommodating, and very clean. Location was PHENOMENAL! This location (North) is a better part of Phoenix for price, safety, etc. however, it is only a "hop, jump, and skip away" from any tourist or scenic area you would want to go to. The surrounding amenities are wonderful, you could not ask for more in that category. There are several shopping, entertainment, and restaurants within walking distance. Also their pool and spa area is nice and spacious. It could use a little TLC, but definitely able to use and enjoy. They also offered a fitness center, small, but feasible for your average workout. Computer area with printer and vending machines was helpful. The only amenity listed I felt was misleading was it said they offered a shuttle service. I was renting a car, but needed a ride to get there. Their advertisement said they offered Shuttle Bus Service, but they did not offer it. They do have a restaurant and it is YUM, but not complimentary. I do feel they could offer a light complimentary breakfast. I encountered about a dozen staff members during my stay, all who were friendly, and could not do more to accommodate you, and really made my stay even better. One of those members was the manager who went out of her way to help me and make my stay more memorable. I was here visiting my husband who is temporarily living here for work and our time was precious. InnPlace Hotel helped us use that time to the best of our abilities. : )

My stay at this hotel was awful!. I'll never stay here or recommend this hotel to anyone. The front desk was rude! I've never experienced this at any hotel I've stayed at. The rooms were not clean. The sheets were not changed from who ever stayed here before me. I had to request another room. The front desk booked me for one night and not two nights. My keys to the room would not work the second night. I did not have enough towels in my room and had to request more.

Was not giving room that I reserved. I felt cheated.

Decent older hotel within walking distance to many dinning options. Nice pool and spa area. Property could use some updating but it"s c lean and quiet .Internet is very slow. No useable bathtub. Shower only

The Hotel was very nice for only a two star rating. Very Nice room with all the amenities. The only negative was the hotel staff. The desk clerk was rude upon arrival, because my information hadn't come through on their end yet. I informed him I had the confirmation on my phone and through e-mail. But he made us wait almost an hour before letting us check in. Then the next morning we went for breakfast, which is listed on the amenities. I guess this was my mistake. I thought the breakfast was free like all the other hotels that i have stayed at. Well i was surprised to find out that breakfast would cost me $26 and some change. This was very misleading.. Not only is it listed as an amenity, but you seat yourself and help yourself to the buffet like all the other hotel establishments. Upon receiving the surprise bill I went to the front desk clerk to explain my dilemma, and was met by a rude front desk person again.... She would'nt bend on the obvious misunderstanding. To me she should've understood and at the least comped a simple breakfast to win over a future patron who goes to Spring Training every year. Hotel great... Staff bad.