The Hotel is very clean and the staff was friendly and attentive. The location is within major events downtown and plenty of restaurants to choose from. I would recommend this hotel to friends and family.
The room was great huge bed really comfortable the only down side was the area. It is very quiet nice area but hard to walk to any place for breakfast with out seeing a few homeless people. One guy asked us for money wasn't happy with the normal
$1 wanted bus fare this was Sat morning around 10:00 am. Kind if scary. Again it's not a run down area at all just not busy parking is also very expensive $12 in the ramp every time you leave. You can park for free on the weekends on the street. Also no free shuttle to the airport gave to take a cab.
Hotel features (5 = best, 1 = worst):
The room was cheap great room if you don't want to walk around lovely hotel!
THE ROOM IT SELF WAS GREAT. COMFORTABLE BEDS BUT WE ORDERED ROOM SERVICE THE FIRST NIGHT AND IT WAS HORRIBLE. THE LOCATION WAS GOOD BUT THEY CHARGE $24 FOR VALET PER DAY OR THERE IS SELF PARKING IN A GARAGE FOR $12 PER DAY- NO IN AND OUT.
My wife had made dinner reservations that we had to cancel due to a schedule conflict that had arisen. When she called to stop a room charge from being pushed through the person at the restaurant said to her, "Most people that stay a this hotel do
not have to worry about refunds." Unbelievable way to talk down to your guests. That type of judging over the phone has permanently lost our future business. My wife was mortified at this inexcusable behavior. WE WILL NEVER BE BACK!!!