$53 Avg/night
Rate and special offer based on Check-in: Aug 27, 2015 Check-out: Aug 30, 2015

Hotel 502

3 stars
View map of 502 West Camelback Road, Phoenix, AZ 85013

Hotel Overview

Reviewer score
3.2
out of 5
17 reviews
Phoenix Gem

Excellent staff, location couldn't find a fault with this hotel absolute Gem of a place!! Thank you... See full review

  • Norman R.
  • Jul 27, 2015
great

Very good location just few miles from great canyon university. The family trip was awasome. Very... See full review

  • Caraciolo P.
  • Apr 28, 2015
Newly Renovated! Great Location!Our Three Star facilities are the ideal place to spend your next trip to Phoenix. Families, individuals, groups, sports teams, corporate events, weddings, celebrations. Continental breakfast is served daily. We pride ourselves on excellent service, approachability, and clean and tidy facilities with a sweet 70's vibe. Once upon a time (way back when in the sweet sweet seventies) we were the hippest and coolest hotel. Under current ownership we have embarked on a back-to-the-future transformation, changing the Hotel 502 into a wee oasis of eclectic modernism which loves to have fun, look on the bright side of life, and embrace our individuality!Please note: A $10 Daily charge includes Wi-Fi Internet access and Continental Breakfast

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Hotel 502 Rooms

Standard 2 Queens
A room with two queen size bed. Room comes with Keurig coffee maker, hair drier, and HBO, cable television. $10 daily charge for internet access
Standard 1 King
A room with a king size bed. Room comes with Keurig coffee maker, hair dryer, HBO, and cable television. $10 Daily charge for internet access.
Deluxe Rooms
1 King or 2 Queens. Room comes with Keurig coffee maker, hair dryer, HBO, cable television. WiFi is included with these rooms. Enjoy two complimentary passes on the Phoenix Light Rail per stay with the purchase of a Deluxe Room. Each Deluxe Room comes with Breakfast Burrito every morning, a Welcome pack containing water and snack,s as well as discounts at local businesses, and free local newspaper.

Amenities

  • Free buffet breakfast
  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Game room
Dining
Free buffet breakfast
Restaurant
Services
Business center
Laundry service
Meeting/Banquet facilities
Conference facilities
Internet
Free internet
Parking
Free parking
Accessibility
Accessible Rooms/Facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Accessible parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

Nearby points of interest

  • Heard Museum: 2.7 mi
  • Phoenix Art Museum: 3.1 mi
  • Wrigley Mansion: 3.2 mi
  • Phoenix Theatre: 3.8 mi
  • Phoenix Mountain Preserve: 4.2 mi
  • St. Mary's Basilica: 4.2 mi
  • Orpheum Theater: 4.2 mi
  • Phoenix Civic Plaza Convention Center: 4.2 mi
  • Wells Fargo History Museum: 4.2 mi
  • Phoenix Children's Museum: 4.2 mi
  • The Rosson House: 4.2 mi
  • Phoenix Symphony: 4.3 mi
  • Piestewa Peak: 4.3 mi
  • Arizona Capitol Museum: 4.4 mi
  • US Airways Center: 4.5 mi
  • Heard Museum: 2.7 mi
  • Phoenix Art Museum: 3.1 mi
  • Wrigley Mansion: 3.2 mi
  • Phoenix Theatre: 3.8 mi
  • Phoenix Mountain Preserve: 4.2 mi
  • St. Mary's Basilica: 4.2 mi
  • Orpheum Theater: 4.2 mi
  • Phoenix Civic Plaza Convention Center: 4.2 mi
  • Wells Fargo History Museum: 4.2 mi
  • Phoenix Children's Museum: 4.2 mi
  • The Rosson House: 4.2 mi
  • Phoenix Symphony: 4.3 mi
  • Piestewa Peak: 4.3 mi
  • Arizona Capitol Museum: 4.4 mi
  • US Airways Center: 4.5 mi
  • Chase Field: 4.5 mi
  • America West Arena: 5.1 mi
  • Camelback Mountain: 6.7 mi
  • Pueblo Grande: 7.1 mi
  • Western Destinations: 7.2 mi
  • Octane Raceway: 7.6 mi
  • Papago Park: 8.3 mi
  • Arizona Science Center: 8.4 mi
  • Desert Botanical Garden: 8.4 mi
  • Phoenix Zoo: 8.5 mi
  • South Mountain: 9 mi
  • Jobing.com Arena: 10.5 mi
  • University of Phoenix Stadium: 10.6 mi
  • South Mountain Park: 11.3 mi
  • Musical Instrument Museum: 12.4 mi

Meeting facilities

Meeting Info
With three conference rooms spanning over 15000sqft, 300 car-parks, onsite catering and accommodation, we really are the ideal place for your next conference.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Hotel 502

Overall score

3.2 / 5
5.01.0
17 out of 17
Amenities:
3.4
Cleanliness:
3.8
Hotel staff:
4.1
Comfort:
3.5
Location:
3.9
Value:
3.2

59% would recommend to a friend.

Sort by:
Review of Hotel 502

Reviewer score

5
5.01.0
Norman R.
Business
N/A
Jul 27, 2015

Phoenix Gem

Excellent staff, location couldn't find a fault with this hotel absolute Gem of a place!! Thank you to all the staff for making this a great stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel 502

Reviewer score

5
5.01.0
Caraciolo P.
Business
N/A
Apr 28, 2015

great

Very good location just few miles from great canyon university. The family trip was awasome. Very good in clineness.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel 502

Reviewer score

4
5.01.0
Ivan The Cylon
Business
N/A
Apr 13, 2015

The 502

Tris trip was nearly perfect and I would have loved it had it not been for the dirt on the floor. Worst of all, the flooring was not carpet it was linoleum flooring that made walking barefoot a bit too icky. If one is going to have that kind of flooring, make extra sure that the floors are well swept!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Hotel 502

Reviewer score

5
5.01.0
Uglymountains
Business
scottsdale
Apr 9, 2015

Great location. Trendy. Nice

Clean hotel. Very trendy. I highly recommend it. I would stay here again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel 502

Reviewer score

2
5.01.0
John H.
Business
N/A
Feb 23, 2015

They are trying, but....

I hope this is helpful... When we arrived, the room's air conditioner was clearly yet being repaired b/c it was in pieces on the floor. We called to the front desk, and they of course apologized and quickly re-assigned us to a new room just down the hall. No big deal. (this is in their 400's wing - so the "remodeled" rooms). The rooms are ok - small and no frills, but what do you expect for the price? So room #2, things are OK. The shower the next morning won't stay hot. You will see in some other reviews the shower faucet handles are unique - they are, but you should be able to figure it out. Our shower wouldn't stay warm for more than 20 seconds or so. My sweetheart was no flower of the morning that day :(. Upon bringing it to their attention on our way out that day they were responsive and by the time we got back from our planned activities that day we had yet another new room. During this time I spoke w/the GM - Andrew is his name - and he was apologetic and gracious. He even gave us a $30 gift card to the Southern Rails restaurant a couple doors down. (good food). Room #3 was much better and things went generally as expected the rest of our trip. Some other comments: 1) The "breakfast" is pretty sparse - they basically run down the road to the grocery store and buy bagels and some fruit. If you're OK w/cereal and/or bagel/toast then OK. Don't be expecting a waffle iron or anything other than the most basics. 2) You'll see some reviews about the neighborhood. It's not in a bad part of town, but it's not as nice as East Camelback Rd either - if you want *nice* - don't stay here. 3) The staff was nice but they are clearly understaffed and the renovations are yet in progress (we didn't see any renovating in our 7 days there) 4) It's a value hotel - if you understand that, then go for it. Good luck

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Hotel 502

Reviewer score

2
5.01.0
Debbie
Business
Flagstaff
Feb 4, 2015

Didn't meet expectations

The description said it was newly remodeled, but it was hard to find anything nice except the pool. The workout room was closed. The windows in the room didn't lock. Breakfast was also a disappointment. The staff however, was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Hotel 502

Reviewer score

5
5.01.0
Uglymountains
Business
scottsdale
Feb 4, 2015

Looking good!

Property looks great. great friendly staff. I would definitely recommend this hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel 502

Reviewer score

2
5.01.0
Debbie
Business
Flagstaff
Jan 22, 2015

Not what I expected

The review said it was recently remodeled but it was hard to find the improvements. I will say the staff was nice and the pool was nice. The bed was comfortable as well. As for the rooms, we had to switch rooms several times, because there were no locks on the windows and the location wasn't the best part of town.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Review of Hotel 502

Reviewer score

2
5.01.0
MikeyK VA
Business
Falls Church, VA
Dec 2, 2014

Don't stay here

They recently updated a few of the rooms but they went really cheaply in it. They shower didn't work, the windows are so thin, it was so so loud. They had people at the pool at all hours. They were smoking pot and screaming. We called to ask them to go tell them to quiet down but it never happened. They are trying to get it together but it's no where close.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Hotel 502

Reviewer score

5
5.01.0
Uglymountains
Business
Ca
Nov 2, 2014

Looking good

They have done a great job with this property. Great area and great modern rooms. Friendly staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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