Extended Stay America - Phoenix - Airport - E Oak St

2 stars
View map of 4357 East Oak St, 4357 East Oak St, Phoenix, AZ 85008

Hotel Overview

Reviewer score
3.0
out of 5
33 reviews
Personal trip

It's was nice room was clean but need to be spray with air freshener See full review

  • willetta12
  • Jul 6, 2015
I'm beside myself

I requested for a late check out of 30 mins when I returned after expressing my concern for their... See full review

  • Missrinat
  • Apr 14, 2014
At Extended Stay America, only 8 miles from Phoenix, guests find a friendly home away from home, whether they stay a day, a week or a month. Free grab and go breakfast, onsite laundry facilities, free WiFi, and a fully equipped kitchen in each of our 138 suites make traveling easier, while flat screen TVs with premium channels and a pool add relaxation and recreation. Savvy business and leisure travelers find our hotel the convenient, affordable, smart choice. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

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Extended Stay America - Phoenix - Airport - E Oak St Rooms

Deluxe Suite
DELUXE STUDIO-2 DOUBLE BEDS
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 TWIN BEDS

Amenities

  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
FEMA approved
Activities
Heated pool
Fitness center or spa
Children's activities
Golf
Game room
Tennis
Play ground
Boating
Fishing
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Security
In-Room Safe
Meeting/Banquet facilities
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Sofa bed
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Pueblo Grande: 1.8 mi
  • Octane Raceway: 2.1 mi
  • Papago Park: 2.5 mi
  • Desert Botanical Garden: 2.6 mi
  • Phoenix Zoo: 2.7 mi
  • Camelback Mountain: 3.2 mi
  • Arizona Science Center: 3.8 mi
  • Wrigley Mansion: 4.1 mi
  • Phoenix Children's Museum: 4.6 mi
  • The Rosson House: 4.6 mi
  • Heard Museum: 4.7 mi
  • Chase Field: 4.8 mi
  • Phoenix Civic Plaza Convention Center: 4.8 mi
  • Phoenix Art Museum: 4.8 mi
  • St. Mary's Basilica: 4.8 mi
  • Pueblo Grande: 1.8 mi
  • Octane Raceway: 2.1 mi
  • Papago Park: 2.5 mi
  • Desert Botanical Garden: 2.6 mi
  • Phoenix Zoo: 2.7 mi
  • Camelback Mountain: 3.2 mi
  • Arizona Science Center: 3.8 mi
  • Wrigley Mansion: 4.1 mi
  • Phoenix Children's Museum: 4.6 mi
  • The Rosson House: 4.6 mi
  • Heard Museum: 4.7 mi
  • Chase Field: 4.8 mi
  • Phoenix Civic Plaza Convention Center: 4.8 mi
  • Phoenix Art Museum: 4.8 mi
  • St. Mary's Basilica: 4.8 mi
  • Phoenix Symphony: 5 mi
  • US Airways Center: 5 mi
  • Wells Fargo History Museum: 5.2 mi
  • Orpheum Theater: 5.2 mi
  • Piestewa Peak: 5.4 mi
  • Phoenix Theatre: 5.7 mi
  • Arizona Capitol Museum: 6.4 mi
  • Phoenix Mountain Preserve: 7 mi
  • South Mountain: 7.9 mi
  • America West Arena: 9.3 mi
  • South Mountain Park: 10.3 mi
  • Western Destinations: 10.6 mi
  • Musical Instrument Museum: 13.5 mi
  • University of Phoenix Stadium: 16.1 mi
  • Jobing.com Arena: 16.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Extended Stay America - Phoenix - Airport - E Oak St

Overall score

3 / 5
5.01.0
33 out of 33
Amenities:
2.9
Cleanliness:
2.6
Hotel staff:
3.5
Comfort:
2.9
Location:
3.6
Value:
3.3

55% would recommend to a friend.

Sort by:
Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

5
5.01.0
willetta12
Business
Tolleson
Jul 6, 2015

Personal trip

It's was nice room was clean but need to be spray with air freshener

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

3
5.01.0
linda s.
Business
N/A
Jun 11, 2015

weekend visit

I have stayed at this hotel 2-3 times per year for the last several years. Starting last year it has consistantly gone downhill. No longer are there any dishes or utensils, etc. supplied with each room. You have to ask for them at the front desk. During this last stay I was told there were none available. Could not even get a plastic disposable glass to drink water. The door to the room was missing the secondary lock. The fridge was turned on high and froze what little I had in it to eat. Carpets were stained and dirty. Only a partial roll of toilet paper. Hair dryer was missing. It is unfortunate for this hotel as the location is a good one. On the plus side, the beds are newer and very comfortable. Nice TV.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

1
5.01.0
Daniel O.
Business
Cincinnati
Apr 18, 2015

Bad to the bone

the hotel was well wore and used staff non responces

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

2
5.01.0
.
Business
Oakland
Apr 9, 2015

.

Room should have never been rented out. The flooring was peeling off and they tried to fix it with duct tape. I tripped on it and it was painful.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

4
5.01.0
Anonymous
Business
N/A
Mar 22, 2015

very good trip

Trip was very enjoyable, staff was friendly, room was older but clean, breakfast was quite limited.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

2
5.01.0
pbpmomma
Business
N/A
Feb 13, 2015

Could be better

Our door did not lock didn't feel safe. Had to go to front to get coffee pot. Dirty star ways bath tub was broken felt like would fall through it. Pillows flat and hard as rock

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

1
5.01.0
chicago pm
Business
chicago but travel all over US
Nov 17, 2014

bad!! stay away

this hotel needs a major upgrade and cleaning.. the rooms were in bad shap and everything needed to be cleaned in much better way.. Staff were the only good thing about this hotel. I will not stay there again due to condition.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

1
5.01.0
chicago pm
Business
chicago but travel all over US
Nov 15, 2014

if it wasn't for the staff i checked out and never stayed

this hotel needs seriouse upgrade or renevation. the ammunities were below expectations, the cleaniness was sub par.... i had to change room due to cleaning issues, the towels, bed sheets and pillow cases were discusting. the only good thing at this hotel was the staff, they tried their best to keep me happy but there is nothing you can do to combat cleaning issues.. i stayed at extended stays for over 340 nights last year and this is by the far the worest hotel i have ever been at.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
4
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

2
5.01.0
DHFowler
Business
Phoenix
Sep 22, 2014

Just passing through

Had to wait to get a room because of late check outs and lack of maid service. We checked in. The room was okay but TV was out of sight from the bed. When we later was going to sleep. I noticed something on bed crawling. I looked and it was a bedbed. I called the front desk and asked for a refund and immediate check out. The desk personnel did not try to argue with me but was courteous and accepted my request. Called to ask for my refund afterwards.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Review of Extended Stay America - Phoenix - Airport - E Oak St

Reviewer score

3
5.01.0
Some Folks from Tucson
Business
Tucson, AZ
May 27, 2014

Rooms smelled bad but it was worth it.

Some of the rooms were smell bad, smoking odor very strong. We complained and Bill (the receptionist) nicely changed our rooms. Overall it was a nice stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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