I stayed here one night because I had lasik eye surgery. The place was very nice and clean. The bed... See full review
Dec 2, 2012
Right for the right price
Nice layout, clean, with pool and hot tub outside. Mgr./staff is very kind and accommodating,... See full review
Oct 23, 2013
Hotel is conveniently located near downtown Phoenix with easy access to I-10 and I-17. All rooms include Free Wireless Internet, fridge, microwave, coffee makers, iron/board, hair dryers and most rooms also include wired internet access. Satellite cable offers many channels including: Fox News, CNN, Fox Sports, ESPN, ESPN2, Showtime and 2 HBOs. Hotel undergoing renovations to lobby and guest rooms.
No smoking rooms/facilities
No smoking rooms/facilities
Coffee maker in room
Television with cable
AM/FM alarm clock
Hairdryer in room
In room movies
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Our reason for traveling to Phoenix was to visit my kids and Grandkids. Naturally, due to the Phoenix heat, our Grandkids utilized the pool during our visit. However, the manager / front desk clerk was "overly" concerned with our "visitors" (3
Grandkids ages 5, 4 and 2). They didn't stay the night with us but our 2 yr old had a crying fit for about an hour and the Manager made it a point to inform us that if it didn't stop, the police were going to called. Other than that, we had a pleasant stay. All in all, the Manager was "tactful".
Hotel features (5 = best, 1 = worst):
Review of Comfort Inn West
the roadtrip family
san antonio, tx
Aug 9, 2009
don't book with orbitz
When we arrived to the hotel, they had not received the reservation from orbitz. I contacted orbitz from the hotel lobby and was kept on hold for about thirty minutes. The customer service department representatives must have been in another
country because it was difficult to understand them. Then they kept transfering me to another department that could try to help me. Finally after an hour, the hotel finally received a confirmation fax. The hotel itself was nice except the room was about 90 degrees when we walked in, and it took all night to cool it down. One of the rooms had a broken shower so we all had to shower in the other room we booked. The breakfast was decent. The hotel staff was very patient and helpful. I would stay here again but never book through orbitz.