$74 Avg/night
Rate based on Check-in: Aug 28, 2015 Check-out: Aug 29, 2015

Comfort Inn West

2 stars
View map of 1344 N. 27th Ave., Phoenix, AZ 85009

Hotel Overview

Ratings and reviews for Comfort Inn West

Overall score

3.5 / 5
5.01.0
22 out of 22
Amenities:
3.5
Cleanliness:
4
Hotel staff:
4.2
Comfort:
4
Location:
3.6
Value:
4.2

91% would recommend to a friend.

Sort by:
Review of Comfort Inn West

Reviewer score

1
5.01.0
jamekko
Friends
los angeles, ca
Oct 4, 2009

it's ok to just sleep there save money

The hotel has everything you need but not clean and needs to remodel. Front desk is friendly. Wifi didnt work, Tv worked but messed up, no clean quality channel to view. No pay per view movie.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Friends

Review of Comfort Inn West

Reviewer score

4
5.01.0
Two Greens
Business
Atascadero, CA
Sep 23, 2009

Clean & Comfy

The front desk staff were great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Comfort Inn West

Reviewer score

4
5.01.0
Anonymous
Family
Long Beach
Aug 23, 2009

We had a very pleasant stay!

Our reason for traveling to Phoenix was to visit my kids and Grandkids. Naturally, due to the Phoenix heat, our Grandkids utilized the pool during our visit. However, the manager / front desk clerk was "overly" concerned with our "visitors" (3 Grandkids ages 5, 4 and 2). They didn't stay the night with us but our 2 yr old had a crying fit for about an hour and the Manager made it a point to inform us that if it didn't stop, the police were going to called. Other than that, we had a pleasant stay. All in all, the Manager was "tactful".

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Comfort Inn West

Reviewer score

2
5.01.0
the roadtrip family
Family
san antonio, tx
Aug 9, 2009

don't book with orbitz

When we arrived to the hotel, they had not received the reservation from orbitz. I contacted orbitz from the hotel lobby and was kept on hold for about thirty minutes. The customer service department representatives must have been in another country because it was difficult to understand them. Then they kept transfering me to another department that could try to help me. Finally after an hour, the hotel finally received a confirmation fax. The hotel itself was nice except the room was about 90 degrees when we walked in, and it took all night to cool it down. One of the rooms had a broken shower so we all had to shower in the other room we booked. The breakfast was decent. The hotel staff was very patient and helpful. I would stay here again but never book through orbitz.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Family

Review of Comfort Inn West

Reviewer score

4
5.01.0
Anonymous
Couples
Las Cruces, NM
Jul 27, 2009

Very friendly service

The people that helped us were super!!! When I come to town next time I will stay at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Couples

Entertainment tip: Short drive from hotel

Just ask for directions they are more than happy to help.

Review of Comfort Inn West

Reviewer score

2
5.01.0
connie conner mom
Couples
tucson az
Jul 21, 2009

comfortable

it was relaxing to not be disturbed !!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Comfort Inn West

Reviewer score

4
5.01.0
Anonymous
Business
LaGrange, KY
Jul 20, 2009

Good customer service

Stayed one night. Staff is outgoing, friendly, helpful - verp "professional"

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Comfort Inn West

Reviewer score

3
5.01.0
Anonymous
Business
Hesperia, CA
Jul 13, 2009

Great price for activite family

This trip was half business and half visiting friends. This location was perfect because it was int the middle of our destinations. The hotel was nice and economical for my purpose.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Comfort Inn West

Reviewer score

5
5.01.0
Anonymous
Business
Aerizona
Jul 10, 2009

Fantastic hotel

The hotel was very nice and breakfast is very good.the staff was very very friendly and helpful...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Comfort Inn West

Reviewer score

4
5.01.0
dear henry
Couples
the netherlands
May 22, 2009

value for money

good hotel with smart connections either to town as to the highway

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Money-saving tip: Not Applicable

value for money

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