$71 Avg/night
Rate and special offer based on Check-in: Dec 28, 2014 Check-out: Dec 29, 2014

BEST WESTERN InnSuites Phoenix Hotel & Suites

3 stars
1615 E Northern Avenue, Phoenix, AZ 85020-3932
Hotel Overview
Reviewer score
4.0
out of 5
73 reviews
Great couldn't ask for a better vacation

Awesome room service was good would of liked that the pool was open a lil later the 10:00 See full review

  • Suzi1987
  • Sep 5, 2014
Great place.

Great location, room was clean and comfortable, friendly staff. See full review

  • BIM14
  • Jul 11, 2014
The BEST WESTERN InnSuites Hotel Phoenix Hotel & Suites. Welcome to the BEST WESTERN InnSuites Phoenix Hotel & Suites, offering easy access to great shopping and attractions in Phoenix or Scottsdale. Our award-winning hotel offers modern, comfortable accommodations along with first-class hotel amenities and the friendliest, family-oriented staff in town, all at an incredible value! The BEST WESTERN InnSuites Phoenix Hotel & Suites is located near Biltmore Fashion Park, Paradise Valley Mall and Downtown Phoenix and Scottsdale business/shopping districts. Hotel guests can enjoy the adjacent Piestewa Peak - Phoenix Mountain Reserve including over 27 miles of hiking/biking trails. For the sports enthusiasts we are centrally located near all spring training baseball fields, US Airways Center, home of the Phoenix Suns and Chase Field home of the Arizona Diamondbacks. For the guest traveling on business/healthcare we are conveniently located near all major central and northern Phoenix business districts with nearby hospitals including John C. Lincoln Health Network, Mayo Clinic, and Phoenix Children's Hospital®. We provide our guests comfortable accommodations equipped with large flat screen TV, high-speed Internet and Cloud 9 Pillow top beds with triple sheeting. Every room also includes a coffee maker, microwave and refrigerator. A complimentary, hot and healthy Arizona breakfast buffet is served daily as well as an evening social hour. Additional hotel amenities include and fitness center, outdoor heated swimming pool and hot tub. There is so much to offer at the Best Western InnSuites Hotel & Suites in Phoenix. Make your reservation today!

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BEST WESTERN InnSuites Phoenix Hotel & Suites Rooms

1 KING BED
1 KING BED,NSMK,STUDIO,WIFI,MICRFG,COFMKR,TEA,FULL BREAKFAST
SUITE-1 QUEEN BED
SUITE-1 QUEEN BED,NSMK,JRSTE,2RM,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACSTE,2RM,SOFBD,WIFI,MICRFG,TEACOF,FULL BREAKFAST
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,NSMK,3RDSOF,MICRWV,REFRIG,WIFI,FULL BREAKFAST
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,NSMK,KITCHEN,3RD SOFABED,WIFI,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,EXECUTIVE,2RM,SOFABED,MICRFG,TEACOF,FULL BREAKFAST
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBACC,COMAST,ROLLSH,WHIRL,SOFBD,NSMK,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,STUDIO,PETFRD,WIFI,MICRFG,COFMKR,FULL BREAKFAST
SUITE-1 QUEEN BED
SUITE-1 QUEEN BED,SMOK,JRSTE,2RM,PETFRD,WIFI,MICRFG,FULL BREAKFAST

Amenities

  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Heated pool
Fitness center or spa
Exercise gym
Horseback riding
Dining
Coffee maker in room
Services
24 hour front desk
Business center
Guest laundromat
Concierge desk
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
FAX
Conference facilities
Gift shop
Copy service
Audio visual equipment
Internet
High-speed internet
Parking
Free parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Sofa bed
Ironing board

Nearby points of interest

  • Phoenix Mountain Preserve: 0.5 mi
  • Piestewa Peak: 1.6 mi
  • Wrigley Mansion: 2.5 mi
  • America West Arena: 2.8 mi
  • Western Destinations: 4.2 mi
  • Camelback Mountain: 5.5 mi
  • Heard Museum: 5.9 mi
  • Phoenix Art Museum: 6.3 mi
  • Phoenix Theatre: 7.3 mi
  • Phoenix Children's Museum: 7.3 mi
  • The Rosson House: 7.3 mi
  • St. Mary's Basilica: 7.4 mi
  • Phoenix Civic Plaza Convention Center: 7.4 mi
  • Orpheum Theater: 7.5 mi
  • Phoenix Symphony: 7.5 mi
  • Phoenix Mountain Preserve: 0.5 mi
  • Piestewa Peak: 1.6 mi
  • Wrigley Mansion: 2.5 mi
  • America West Arena: 2.8 mi
  • Western Destinations: 4.2 mi
  • Camelback Mountain: 5.5 mi
  • Heard Museum: 5.9 mi
  • Phoenix Art Museum: 6.3 mi
  • Phoenix Theatre: 7.3 mi
  • Phoenix Children's Museum: 7.3 mi
  • The Rosson House: 7.3 mi
  • St. Mary's Basilica: 7.4 mi
  • Phoenix Civic Plaza Convention Center: 7.4 mi
  • Orpheum Theater: 7.5 mi
  • Phoenix Symphony: 7.5 mi
  • Wells Fargo History Museum: 7.5 mi
  • Chase Field: 7.6 mi
  • US Airways Center: 7.7 mi
  • Arizona Capitol Museum: 8 mi
  • Pueblo Grande: 8.3 mi
  • Octane Raceway: 8.7 mi
  • Desert Botanical Garden: 8.7 mi
  • Musical Instrument Museum: 8.7 mi
  • Papago Park: 8.8 mi
  • Phoenix Zoo: 9.1 mi
  • Arizona Science Center: 10.1 mi
  • South Mountain: 12.2 mi
  • Jobing.com Arena: 12.4 mi
  • University of Phoenix Stadium: 12.5 mi
  • South Mountain Park: 14.6 mi

Dining

Hole In The Wall
0.25 mile(s) from Hole In The Wall, steak house, 602-870-1977
Bamboo China
0.25 mile(s) from Bamboo China, Chinese, 602-997-8780
Carlos O'Brien's
0.25 mile(s) from Carlos O'Brien's, Mexican, 602-997-2871
Ruth's Chris Steak House
2.00 mile(s) from Ruth's Chris Steak House
Aunt Chalada
0.25 mile(s) from Aunt Chalada, Mexican, 602-944-1286
Streets of New York Pizza
1.00 mile(s) from Streets of New York Pizza, 602-944-4423
Tuti Santi
0.25 mile(s) from Tuti Santi, Italian, 602-216-0336
Lantana Grill
0.25 mile(s) from Lantana Grill, Southwestern, 602-997-5850
Coffee Plantation
0.50 mile(s) from Coffee Plantation, gourmet coffee
Gallagher's
0.25 mile(s) from Gallagher's, barbecue and American food, 602-997-0084

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (73)

Ratings and reviews for BEST WESTERN InnSuites Phoenix Hotel & Suites

Overall score

4 / 5
5.01.0
73 out of 73
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4.4
Room comfort:
4.2
Location:
4.1
Value:
4.3

89% would recommend to a friend.

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

4
5.01.0
Team Best Western
Business
Phoenix, AZ
Dec 1, 2014

Very Satisfied

We were greeted right away by two very pleasant young people. We were very pleased with our room and room location. Hot breakfast daily was very nice and filling. Would recommend happily to others.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

3
5.01.0
Saba's Mom
Business
Prescott, AZ
Oct 14, 2014

Good for the price

Room was clean and comfortable. Bed was firm enough for us. Nice linens. Toilet did not flush properly. Bathroom tiny -- hard to close door when sitting on toilet. Hot breakfast was tasteless. Would have been better with banana and yogurt. Coffee and citrus drinks good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

El Chorro Restaurant. We both had the seafood pasta and we licked our plates. Pricy but worth every dollar. Great staff.

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

4
5.01.0
Petersen.hock
Business
Phoenix
Sep 9, 2014

Good place to stay when your a/c goes out!

This Best Western is nestled in the North Mountain Range with nice window views. Our a/c has been out twice this summer and it is so helpful to be able to have breakfast before work (nice amenity). When adult children from out of town come in this is where they stay. Modest prices seal the deal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

5
5.01.0
Suzi1987
Business
Entiat Washington
Sep 5, 2014

Great couldn't ask for a better vacation

Awesome room service was good would of liked that the pool was open a lil later the 10:00

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

4
5.01.0
Revy
Business
DFW, TX
Aug 27, 2014

Nice, Quiet Location and Room

Summary: Great quiet location and quiet room. I heard only slight noise from some where above us twice while in our hotel room, and would not have noticed if asleep. Great complimentary breakfast. Two Person Jacuzzi suite was awesome for the tired, sore muscles and back .Be sure to note when booking or call after to confirm a two person Jacuzzi, otherwise you may get just a regular jetted tub. Decided to splurge with a nice King Suite for my wife and I after driving over 900 miles to Phoenix from Texas. and to maybe win some brownie points. Also booked a suite with a two person Jacuzzi tub and it was well worth it, we were able to relax and enjoy the Jacuzzi twice, helping relieve my aching back and muscles (my back is usually hurting). We ended up arriving too early for the 4pm check in time. So we left for a bit and came back and the room was ready at 4pm. Note that there are several rooms with Jacuzzi's, some are just regular jetted bath tubs and others have the two person tubs to share. I booked thinking I was getting the two person tub, but was given a regular jetted tub. Went back to front desk, and lady was very pleasant and quickly moved us to a two person Jazuzzi room. May not be as easy if hotel is really full, so maybe putting in comments to the hotel when booking or calling them to make sure you get the two person if you are wanting it. I have to say though, the first suite with the regular jetted tub's floors were a nice wood floor look at least in the living room area, while the suite with the correct tub I wanted had just regular hotel carpeting. I didn't care anyway, I was enjoying the Jacuzzi. The room was nice, clean, and quiet, I never heard any noise from another room except once or twice from upstairs somewhere. Beds were great and slept soundly that night (after two Jacuzzi soaks). There were two TV's, one in the bedroom and one in the living room. The living room couch has a fold out bet, which we did not need, but for those with children would work great as well as the french style doors to close between the living room and bedroom area for privacy. There were two bathrooms, one in the bedroom and one in the living room. Basically two regular hotel rooms joined together with the same bathroom and sink combo at the back of the rooms. Complimentary breakfast was nice and fully ready to eat when we arrived shortly after the 6:30AM start time; included coffee, juice, milk, water, cereal, biscuits, sausage gravy (or some sort of meat), hash browns (slightly undercooked for my taste - I like them slightly crispy), scrambled eggs (cooked fluffy and awesome) with ketchup and salsa available, toast, and only a few pastries available, small muffins I believe. If I was to be picky, the towels weren't super soft, but were not bad, and were not completely starched/course feeling like cheap hotels have. Also it appeared one knob was broken on the two person Jacuzzi tub, though it's function possibly was to start and stop the jets, which that control was mounted to the wall with a timer dial, which ran for at least 30 minutes (It seems anyway). One last picky item, our room was on the "back side" of the hotel and had minimal parking on that side, but we did manage to get parking on the same side and not have to walk around the building. Would definitely love to get this room again. King Suite Room 137.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

2
5.01.0
Angie Time Travler
Business
La Quinta, California
Aug 23, 2014

Needs Help

Location was great for us as far being in a central location to get business done. Had to change rooms. Shower did not work. In the next room, air conditioner did not work and carpet was very dirty. you could see the dirt on the bottom of our feet. Breakfast was okay. Hotel is being renovated. Needed to stay in town another day so we switched hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Dining options close by, short drive.

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

4
5.01.0
Foxglove and Daisies
Business
Eugene, Oregon
Aug 15, 2014

Relax in Comfort

Helpful staff and comfortable accommodations. Would definitely revisit this hotel any time I am in Phoenix.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

5
5.01.0
BIM14
Business
Phoenix
Jul 11, 2014

Great place.

Great location, room was clean and comfortable, friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

3
5.01.0
Stephanie N.
Business
Phoenix, AZ
Jul 3, 2014

Good value

I rented this room for my parents who live out of state as it is close proximity to my house. For the price point it is good value. My parents enjoy the free breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN InnSuites Phoenix Hotel & Suites

Reviewer score

5
5.01.0
WEDDING AUNT
Business
MILWAUKEE
Jun 23, 2014

PHOENIX

WISHED WE HAD STAYED AT THAT HOTEL LONGER BREAKFAST WAS GREAT. QUIET. POOL RELAXING. HAPPY HOUR A BONUS

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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