Hotel details


 to  2/15/2010 - 2/18/2010

 

Arizona Grand Resort

8000 S. Arizona Grand Parkway, Phoenix, AZ 85044

of Pittsburgh Int'l Apt.

4 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD

With the majestic South Mountain as its backdrop, the Four-Diamond Arizona Grand Resort features 640 newly renovated 2- room suites. With six unique dining experiences and award-winning recreational amenities such as the Arizona Grand Golf Course, Spa and Athletic Club, over 60 miles of biking and horseback riding, Arizona Grand Resort has naturally grand activities the whole family will enjoy. The fun doesn't end with great golf and a massage at this Phoenix resort. Arizona Grand Resort is also home to the 7-acre Oasis water park, Arizona's ultimate water park adventure. Voted in the "Top Ten" by the Travel Channel, the Oasis makes Arizona Grand Resort one of the most thrilling water park hotels in Arizona and the country. Please note: The resort's address recently changed. If you use online mapping (Google, Yahoo, Mapquest) or a GPS system to locate the resort by address, please reference 7777 S. Pointe Parkway, Phoenix, AZ 85044. The resort is located at the SW corner of I-10 and Baseline Road. We sincerely apologize for this inconvenience! Additionally, a Daily Resort Fee of $30.00 (plus tax) will apply that will be collected at the time of checkout. The resort fee includes the following: unlimited local phone calls, unlimited access for credit card, toll- free, & collect phone calls, high-speed Internet access in suite, one daily in-suite pot of coffee, delivery of USA Today newspaper to your suite, Monday-Friday, Athletic Club admittance, shuttle to Arizona Mills Mall, incoming/ outgoing faxes, entrance to The Oasis Water Park, up to 4 people per suite. NOTE: Guests must be at least 16 years of age to use the Athletic Club and guests must be at least 48" or taller to ride water slides. The property also offers ballroom, banquet facilities, bar, beauty salon/ hairdresser, business center, children's facilities, concierge, conference facilities, disabled facilities, dry cleaning, gift shop, gym/ fitness facilities, Internet access high-speed, Internet access wireless, laundry service, lift/ elevator, lobby, non-smoking rooms, reception, restaurant, room service, safe deposit box, smoke-free hotel, swimming pool outdoor and table tennis.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(27 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 8000 S. Arizona Grand Parkway, Phoenix, AZ  85044  

 
 

Area served

Phoenix.

Area airports

Phoenix Sky Harbor International Airport (PHX).

Description

Located near various shopping districts, entertainment and sporting venues. Phoenix Sky Harbor Int'l airport: 6mi/9km, 8 minutes

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Conference Facilities
  • Spa services
  • Fitness room
  • Internet Access
  • Wireless internet
  • Concierge
  • Business center
  • Restaurant
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

Restaurant

Soothe any craving with more than eight dining options. Choose from Mexican fare, casual American grill, an area landmark Western steakhouse, and poolside menus. Coming Winter 2009, a new Italian restaurant, Lobby Grill and Bar.

Please enter check-in and check-out dates to the right to select a room

Deluxe Suite

Suite with one king bed offers a preferred location in the Camelback or Sedona building close to the 7 acre Oasis Water Park. Suite amenities include: Spacious living room with desk and queen size sofa bed, High-speed and wireless Internet access, Personal safe fits 17" laptop, Private patio or balcony, Mini-bar, Two telephones, Iron and ironing board, Hair dryer, AM/FM clock radio with CD player and In-Suite movies.

Deluxe Suite

Suite with two queen beds offers a preferred location in the Camelback or Sedona building close to the 7 acre Oasis Water Park. Suite amenities include: Spacious living room with desk and queen size sofa bed, High-speed and wireless Internet access, Personal safe fits 17" laptop, Private patio or balcony, Mini-bar, Two telephones, Iron and ironing board, Hair dryer, AM/FM clock radio with CD player and In-Suite movies.

Resort Suite

Resort King Suites include a bedroom with one king bed, a private balcony or patio, and separate living rooms with a queen sofa bed. Resort Suites are located in the Mountain Side building on the West side of the resort. Resort Suite amenities include: Spacious living room with desk and queen size sofa bed, High-speed and wireless Internet access, Personal safe fits 17" laptop, Private patio or balcony, Mini-bar, Two telephones, Iron and ironing board, Hair dryer, AM/FM clock radio with CD player and In-Suite movies.

Resort Suite

Resort Queen Suites include a bedroom with two queen beds, a private balcony or patio, and separate living rooms with a queen sofa bed. Resort Suites are located in the Mountain Side building on the West side of the resort. Resort Suite amenities include: Spacious living room with desk and queen size sofa bed, High-speed and wireless Internet access, Personal safe fits 17" laptop, Private patio or balcony, Mini-bar, Two telephones, Iron and ironing board, Hair dryer, AM/FM clock radio with CD player and In-Suite movies.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(27 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Not worth the money

never again arizona grand Oct 12, 2009

Yes, there was alot missing. The person at the desk requested that I leave my credit card since I had paid on a traveling ... webiste. I correct his error by questioning him and he felt bad and decided to up grad me. I thought that was great, but little did i know his upgrade was actually a down grade. My hotel room was right behind the elevator shaft and all night long i could only hear the engine of the elevator and the noise it make when it stops on a floor. horribe!!!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
2
Room cleanliness:
4
Hotel Staff:
4
Value:
1
Dining options:
4

Traveler type: Single


Expand full review

Score

4 out of 5

Quick tip

Beautiful Resort!

Bill Oct 11, 2009

Would recommend to a friend!

Enjoyed the rest! ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Money savers tip, Short Drive

The one thing this hotel is missing is snacks/soda machines. The ONLY way to obtain a drink is through room service. So if you are there either alone or with children - and someone wakes up thirsty - be prepared to order a juice or soda via room service - wait 35 min, and pay $7.00 for it. I wanted a drink at 10pm and asked about getting one - and room service for a soda was the ONLY option.


Expand full review

Score

4 out of 5

Quick tip

Very Relaxing Getaway

Tired and needed a break Sep 24, 2009

Would recommend to a friend!

Very relaxing. The water park was only open one day while I was there. Would have been nice to know in advance for planning. ... It was end of season but I wasn't aware of that when planning trip. The pools were very clean. Staff was very courteous and helpful.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Single

Recreation/Attractions tip, In Hotel

Water park changed hours to weekends only. Would have been nice to know in advance.


Expand full review


See all 27 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Money savers tip, Short Drive

The one thing this hotel is missing is snacks/soda machines. The ONLY way to obtain a drink is through room service. So if you are there either alone or with children - and someone wakes up thirsty - be prepared to order a juice or soda via room service - wait 35 min, and pay $7.00 for it. I wanted a drink at 10pm and asked about getting one - and room service for a soda was the ONLY option.

--Bill, Phoenix AZ Oct 11, 2009

Recreation/Attractions tip, In Hotel

Water park changed hours to weekends only. Would have been nice to know in advance.

--Tired and needed a break, Fairbanks, AK Sep 24, 2009

Shopping tip, Short Drive

There was a "Mill's Mall" that was right down the street and it is apparently an outlet mall. Didn't really quite see b/c we came at closing, but it is a huge mall.

--Calie Mama, San Francisco, CA Sep 8, 2009

See all quick tips

Reviews from our customers

Overall score

4.3 out of 5

(27 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Not worth the money

never again arizona grand Oct 12, 2009

Yes, there was alot missing. The person at the desk requested that I leave my credit card since I had paid on a traveling ... webiste. I correct his error by questioning him and he felt bad and decided to up grad me. I thought that was great, but little did i know his upgrade was actually a down grade. My hotel room was right behind the elevator shaft and all night long i could only hear the engine of the elevator and the noise it make when it stops on a floor. horribe!!!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
2
Room cleanliness:
4
Hotel Staff:
4
Value:
1
Dining options:
4

Traveler type: Single


Expand full review

Score

4 out of 5

Quick tip

Beautiful Resort!

Bill Oct 11, 2009

Would recommend to a friend!

Enjoyed the rest! ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Money savers tip, Short Drive

The one thing this hotel is missing is snacks/soda machines. The ONLY way to obtain a drink is through room service. So if you are there either alone or with children - and someone wakes up thirsty - be prepared to order a juice or soda via room service - wait 35 min, and pay $7.00 for it. I wanted a drink at 10pm and asked about getting one - and room service for a soda was the ONLY option.


Expand full review

Score

4 out of 5

Quick tip

Very Relaxing Getaway

Tired and needed a break Sep 24, 2009

Would recommend to a friend!

Very relaxing. The water park was only open one day while I was there. Would have been nice to know in advance for planning. ... It was end of season but I wasn't aware of that when planning trip. The pools were very clean. Staff was very courteous and helpful.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Single

Recreation/Attractions tip, In Hotel

Water park changed hours to weekends only. Would have been nice to know in advance.


Expand full review

Score

4 out of 5

It was wonderful

Linda Sep 15, 2009

Would recommend to a friend!

We were very happy with our stay. All the staff was wonderful and helpful. We took a few day trips on our own and they ... provided maps and some of the best places to go close by.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Couples Getaway

Tmendoza Sep 14, 2009

Our room was right next the service elevator, so we got all kinds of banging noise. The wall where paper thin and hear ... children in the pool down stairs, and running around early in the morning. Also found a little bug crawling on me in the bed when i woke up.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
2
Hotel Staff:
3
Value:
2
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Great place for families

Calie Mama Sep 8, 2009

Would recommend to a friend!

This was our first visit to Arizona and we came here for my cousin's wedding. We traveled around Labor Day Weekend and ... decided to stay 2 nights, totaling about $230+ for a king sized bed. When we arrived, we were greeted by a super friendly staff who immediately whisk you away to your room. Upon entering the room, I noticed that everything was new and clean. There was a coffee maker, dry cleaner, lots of towels, a very clean bed. We had our infant w/ us and noticed that they had a service where they would deliver cribs to your room if you needed it (which is great if you don't want to lug one on an airplane). There are three villas which are somewhat connected, a waterpark somewhat in the middle, and the lobby was quite far from our villa so they made it a point to call for transportation if needed (golf cart). I've noticed a lot of families here which was great, our daughter had her first swimming experience here and the pools were very clean. A resort fee is charged every day you are here which is about $30/person. When you have lots of people w/ you, that can get quite pricey. You get a wristband to enter the waterpark, however, I can see how easy it can be to pass your armband through the fence to let another one of your family members in. The water slides were the main attraction of the park, and apparently they smell of urine and "barn yard" when you make the climb up the stairs to get to the top. My husband told me the slide was very fun, however, the journey up was very unsanitary. There were LOTS of people there when we were there which made it very crowded and not so fun, so we left early. Rustlers Rooste was where we ate at that evening and that was a very family friendly country inspired restaurant with a live country band and a live bull outside. I highly recommend coming to this restaurant w/ a family if you stay at the resort b/c it is so close and transportation there can be arranged via the hotel. When my daughter gets older, we would definately come back to this resort b/c it is very kid friendly and it seems as if all the kids that visited this resort had a lot of fun.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Shopping tip, Short Drive

There was a "Mill's Mall" that was right down the street and it is apparently an outlet mall. Didn't really quite see b/c we came at closing, but it is a huge mall.


Expand full review

Score

5 out of 5

Lovely

Koryn Aug 31, 2009

Would recommend to a friend!

Traveled to Arizona for business. From the moment we arrived at the Arizona Grand Resort to the moment we left we were met ... with nothing but first class service. At arrival we were whisked in and out for check in - brought directly to our parking spot and rooms. All the food at all the locations were nothing more then perfect. I will certainly stay again in the future.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business


Expand full review

Score

5 out of 5

Great place to stay with the family

Yoga mom Aug 25, 2009

Would recommend to a friend!

The Arizona was easy to find even if you are an "out of towner." The rooms were clean and the staff was friendly, helpful and ... went out of their way to make things easier for our family. The bell man took us to our room with our small children with the golf cart, the woman at the desk "mapquested" my daughter's eye specialist in Glendale because we didnt know how to get there. We were even able to take the beverages out of the fridge so we could use it without being charged for items being moved---something we were charged for before in Vegas--total bummer considering we didnt even drink the beverage. The pool--or waterpark is awesome and provides an area for every age including little ones. We have 3 and 4 year old that loved the wading pool and we could read and relax nearby without freaking out about safety. There are lifeguards on staff and poolside service including munchies and alcohol (if that's your desire.) It is pretty pricey though so eat before you go to the pool! Especially feed the kids. It's hard to not get frustrated after you ordered a mediocre 4.50 plain hot dog and your kid takes one bite. Also, there is 3 other restaurants near by to choose from and great shopping nearby. It can get a little noisy around 9:30--when the waterpark closes with kids of all ages running amuk. So if you have little ones that go to bed early, make sure you have a room farther from the waterpark. You can always call the bellman to take you to the park if you please.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Desert Oasis

Assured Aug 5, 2009

Would recommend to a friend!

Great Resort for families! The Oasis Park was a perfect place to spend the days and evenings, a true oasis from the 118 ... degree heat.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Business

Dining tip, Short Walk

Rustlers Roost - Great place to dine 1-night, real western atmosphere, view overlooking the city, country band and dancing, even a slide to get into the dining room. Also, 2-Malls 1-AZ Mills (outlet mall), 2- Fiesta Mall (Macy's Dillards & teen friendly stores)


Expand full review

Score

5 out of 5

EXCELLENT

neenee Aug 1, 2009

Would recommend to a friend!

GREAT STAFF!!!! The only complaint I had was the water slide issue...my grand daughter was an inch short and was not allowed ... to use the slides but yet there were other kids that were the same height and they were allowed to use the slides,we stood there and watched that happen a few times......otherwise it was a great place, ALOT of fun!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Beautiful setting not for relaxing

vacationer Jul 20, 2009

Would recommend to a friend!

The resort is very pretty, but it is not for the 'need to get away' vacationer. When we arrived we were originally placed in ... the Sedona Suites which we learned later that night had 304 rooms filled with teenagers for a cheerleader camp. We were graciously moved to the Camelback Suites once we called the front desk and the party going on in the pool 4 floors below could be heard through the phone. The new suites were situated near the waterpark which proved a bit noisy as well and parking was so bad that they shuttled us to and from our car which we had to park in a completely different section of the resort. The rooms were spacious and the beds comfy. Unfortunately, I questioned the cleanliness when the kid's feet were black on the bottom after running around in the room barefoot for a few hours. The staff was polite and accommodating, and incredibly helpful with directions...we frequently got lost and disorientated in the resort. Everything did have it's price though. A bagel and oj ordered via room service ended up costing $15 with all the added fees. However, the milkshakes at the oasis water park were well worth it. All in all, it's a great place to bring kids, but not the most restful of vacations.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
2
Hotel Staff:
4
Value:
2
Dining options:
1

Traveler type: Family

Recreation/Attractions tip, In Hotel

Check with the lobby upon check-in if there are any events in your area of the hotel. They host late night parties at some of the pools with movie viewings that last way into the night.


Expand full review

Score

4 out of 5

Quick tip

AZ Grand Resort

DPS Jul 13, 2009

Would recommend to a friend!

This was a wonderful for trip for my entire family. The pool area if fabulous! To my surprise, the food and drinks at the ... pool were perfect were great and my all of the servers were very helpful and informed (especially Jesse). However, I was surprised to see quite a bit of trash lying around. There were even used drink cups all along the wave pool, gross.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
2
Maintenance:
2
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Family

Shopping tip

Az Mills Mall was a disappointment. It is worth driving out to Chandler fashion square, or even Mill Ave down to Scottsdale.


Expand full review

Score

5 out of 5

Quick tip

Absolutely first rate

The 'rents Jul 13, 2009

Would recommend to a friend!

We spent the weekend in Phoenix visiting our college age daughter. Even though it was 115 degrees in the city, we hardy felt ... it. Our room in The Villas had easy access to the water park where we spent most of our time. There were many families there with children and everyone seemed happy and well served. Kudos to all!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Money savers tip

Use Orbitz!! I overhead someone else checking in at a rate twice as much as mine, so I was pleased. It pays to shop around!


Expand full review

Score

5 out of 5

Our vacation

dawn and jimmy Jul 7, 2009

Would recommend to a friend!

we spent alot of water of time at oasis water park ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
5

Traveler type: Couples


Expand full review

Score

2 out of 5

Serious warning to business travelers!!!

Where have all the good hotels gone Jun 24, 2009

While the hotel was very clean and comfortable, the excessive resort fees and poor quality in-room dining food ruined this ... experience. There is a $30 a day resort fee, mostly for the 4 tickets a day to the on-site water park. If you are traveling on business and will not be using the water park, this is a total rip off. These fees are charged for the day you check in as well - even if you check in too late to use the water park - if you were so inclined. They do not waive the resort fees, although a lot of hotels will. By the way, expect to pay $8.50 for a yogurt parfait. The food is very pricy. Avoid the in-room dining, which was so greasy that it was largely inedible. Now, if you were traveling with kids and made a point of eating off of the property, the water park would be an ok deal at $30.00 a day for four tickets. However, this is a poor choice for the business traveler.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
3
Value:
1
Dining options:
3

Traveler type: Business


Expand full review

Score

5 out of 5

Fabulous Getaway!

Girl Scout Leader & Mom May 30, 2009

Would recommend to a friend!

From Scottsdale, we were 4 moms chaperoning 12 Girl Scouts for a two-day/one-night stay. We had an absolute blast! I don't ... think we could have picked a more suitable resort or a better time to go. We went mid-week, just after school ended which helped as it was not crowded at all. The rooms were great -- very comfortable for 1 mom and 3 girls per room. A separate living room was an added plus. All of us really enjoyed the pools, but especially the slides and the lazy river. There were enough shady areas too. The poolside service was fantastic as was the food -- really fast service! Finally, the location is great. Whether you're a local guest or from out of town, it's easy to get to. Plus, it's a 5-minute drive to the Arizona Mills Mall. Our excursion included dinner at the Rain Forest Cafe and a movie at the Harkins theatre. The only "bad" thing -- which is completely overshadowed by all the good things! -- was the pool decking. Ouch it was hot! Just be sure to wear your flip flops. Also, we were a bit disappointed that the breakfast buffet was only open on Saturday and Sundays. This would have been welcomed with our party of 16! Overall, our stay was fabulous. A great place for kids!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

4 out of 5

rustlers rooste

tom May 28, 2009

Would recommend to a friend!

only spent one night, did not use pools, golf or exercize facilities. Food was great, facilities and view were outstanding ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

3 out of 5

Good time was had by all...

Sun Lover May 26, 2009

Would recommend to a friend!

Choose this resort because of the pool/waterpark and our six-year-old certianly loved it. For an extra $15 my older son was ... able to bring one of his friends to the waterpark for the day, which wasn't bad. There was a smaller pool by our room that was open from 6 a.m. to 11 p.m. That was the only negative...people were in there from 6 a.m. to 11 p.m. every day and it was noisy. Staff was great at the resort.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Nice vacation getaway

OC girl May 25, 2009

Would recommend to a friend!

The hotel's water park is great! I have been staying at this hotel for years and I have never had a bad experience; although, ... the newly built condos on the resort took away from some of my favorite pass times such as the tennis courts and the sandy volley ball courts. There is also tubing at the salt river which is not a far drive from the hotel.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Entertainment tip, In Hotel

The Oasis water park is on the property with a lazy river, three water slides, a wave pool, a bar, live entertainment as well as a movie screen.


Expand full review

Score

5 out of 5

wonderful place

Phoenix teacher's mom May 11, 2009

Would recommend to a friend!

Convenient location. Easy to find. One of the finest places I have ever stayed. I'll be back as I often travel to Phoenix. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review


Previous | 1 2 | Next

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Money savers tip, Short Drive

The one thing this hotel is missing is snacks/soda machines. The ONLY way to obtain a drink is through room service. So if you are there either alone or with children - and someone wakes up thirsty - be prepared to order a juice or soda via room service - wait 35 min, and pay $7.00 for it. I wanted a drink at 10pm and asked about getting one - and room service for a soda was the ONLY option.

--Bill, Phoenix AZ Oct 11, 2009

Recreation/Attractions tip, In Hotel

Water park changed hours to weekends only. Would have been nice to know in advance.

--Tired and needed a break, Fairbanks, AK Sep 24, 2009

Shopping tip, Short Drive

There was a "Mill's Mall" that was right down the street and it is apparently an outlet mall. Didn't really quite see b/c we came at closing, but it is a huge mall.

--Calie Mama, San Francisco, CA Sep 8, 2009

Dining tip, Short Walk

Rustlers Roost - Great place to dine 1-night, real western atmosphere, view overlooking the city, country band and dancing, even a slide to get into the dining room. Also, 2-Malls 1-AZ Mills (outlet mall), 2- Fiesta Mall (Macy's Dillards & teen friendly stores)

--Assured, Las Vegas, NV Aug 5, 2009

Recreation/Attractions tip, In Hotel

Check with the lobby upon check-in if there are any events in your area of the hotel. They host late night parties at some of the pools with movie viewings that last way into the night.

--vacationer, new jersey Jul 20, 2009

Shopping tip

Az Mills Mall was a disappointment. It is worth driving out to Chandler fashion square, or even Mill Ave down to Scottsdale.

--DPS, Green Valley, AZ Jul 13, 2009

Money savers tip

Use Orbitz!! I overhead someone else checking in at a rate twice as much as mine, so I was pleased. It pays to shop around!

--The 'rents, Tucson, Az Jul 13, 2009

Entertainment tip, In Hotel

The Oasis water park is on the property with a lazy river, three water slides, a wave pool, a bar, live entertainment as well as a movie screen.

--OC girl, Huntington Beach, CA May 25, 2009

Dining tip, Short Walk

RESTAURANTS AND MALL IS CLOSE- WALKING DISTANCE OR THE RESORTS SHUTTLE IS OFFERED WHICH IS GOOD.

--QUEEN, PENNSYLVANIA May 5, 2009

Money savers tip, Short Drive

Up the street is a grogery store "Fryes". Get your basics there. If you are buying Wine, buy a CorkScrew, they do not have them in the room, nor at the gift shop.

--Traveler, Chicago, IL May 4, 2009

Recreation/Attractions tip, Short Drive

The Arizona Botanical Garden was exceptional...it was well worth the 15.00 entrance fee and we would have liked to spend a whole day there (we just didn't have enough time)

--Northwoods Mom, Wisconsin Apr 25, 2009

Money savers tip, Short Drive

If you do a desert tour, don't do the "Ghost Town" tour, do the less expensive desert tour. The Ghost Town wasn't really that interesting at all but it cost us ALOT more money!!

--Annie Z, Minneapolis, MN Apr 22, 2009

Dining tip, Short Walk

If you turn left out of the hotel and cross the busy street, you can get to a Subway for lunch. Also there is a grocery store to buy some snacks, lunch or breakfast items. I wouldn't do this with little kids, but we did it twice. Saved money on food with a hungry teenager. We moved the items out of the minibar and put milk etc in that. Didn't get charged. Best to walk in evening as it's hot!

--Mom with teen, Seattle Washington Apr 12, 2009

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Loading...please wait

Travel Deals

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

Expand search options (Multi-city, preferred airlines, etc.)

One-way | Flexible dates

Total guests in all rooms

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Enter your promotion code, then look for packages marked with the icon Coupon. We'll deduct the amount from the total cost when you pay. Only one promotion code allowed per booking.

Expand search options (Hotel Chain, specific hotel name, amenities, star rating, promotion code, etc.)

Sorry, we cannot perform that search at this time. Either the pick-up or drop-off location needs to be an airport.

 

Expand search options (Hybrids, SUVs, transmission type, discount code, etc.)

Select a location
Travel date range

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Enter your promotion code, then look for packages marked with the icon Coupon. We'll deduct the amount from the total cost when you pay. Only one promotion code allowed per booking.

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Total guests in all rooms

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Enter your promotion code, then look for packages marked with the icon Coupon. We'll deduct the amount from the total cost when you pay. Only one promotion code allowed per booking.

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Enter your promotion code, then look for packages marked with the icon Coupon. We'll deduct the amount from the total cost when you pay. Only one promotion code allowed per booking.

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)