Arizona Grand Resort

4 stars
8000 S. Arizona Grand Parkway, Phoenix, AZ 85044
Hotel Overview
Reviewer score
4.1
out of 5
263 reviews
best place to celebrate a teenager BD!!!

It was my daughter's birthday and she loved the waterpark with her best friends ...and daddy & I... See full review

  • Yessicas mom
  • Jul 18, 2014
The Perfect Staycation!

The resort was the perfect getaway from the busy day to day activities. The waterpark was clean and... See full review

  • Busy Teacher Mom
  • Jul 6, 2014
Family-friendly Phoenix hotel with a water park and golf course
This Phoenix resort is a destination for families and business people. The Arizona Grand Resort is set at the base of a 17,000-acre mountain preserve and on an award-winning golf course. There is a seven-acre water park. Business types can appreciate the 117,000 square feet of meeting space. There are multiple dining venues. The resort is just six miles from downtown Tempe.
Highlights
  • 60 miles of trails in South Mountain Park/Preserve
  • An 18-hole golf course
  • 20,000-square-foot Athletic Club with 45 weekly classes
Rooms

Expect warm and crisp decor with touches of rattan and bamboo. The 740 suites invite relaxation with Grand Dream Sleeper pillow-top mattresses and a private balcony or patio. Views are of the city, mountain, the seven-acre water park or 18-hole golf course. Suites range from one bedroom to multiple bedrooms with full kitchens and bathrooms. High speed Wi-Fi accessible (fees apply).

Dining

There are multiple options for on-site dining. The Oasis Bar and Grill serves up lunches, soft-serve ice cream, and adult libations. The Lobby Bar & Grill features breakfast, lunch, and dinner in an open kitchen with wood-fired pizzas, rotisserie chicken, and steaks. The Marketplace Cafe is a convenient stop for a treat, sandwich or a Starbucks coffee. Aunt Chilada's serves Mexican cuisine for lunch and dinner. The family-owned Rustler's Rooste Western steakhouse has been open since 1971 and is adjacent to the resort.

 

Recreation

Arizona Grand Golf Course features mountain vistas and a demanding par 71 layout. Oasis Water Park, voted as a Top 10 waterpark by the Travel Channel, features an eight-story tower with three water slides, wave pool, lazy river and a 25-person hot tub. The 20,000-square-foot Athletic Club has 45 weekly classes and tons of equipment. Arizona Grand Spa has full spa and salon services.

Transportation
  • Phoenix Sky Harbor Airport (7.1 mi/ 11.4 km)
  • Scottsdale Executive Airport (23.3 mi/37.6 km)
Attractions
  • Downtown Tempe (6.2 mi/10 km)
  • Desert Botanical Garden (10.3 mi/16.6 km)
  • Phoenix Zoo (7.8 mi/12.6 km)

 

Business
  • 117,000 square feet of meeting space includes two ballrooms and a 20,000-square-foot exhibition pavilion
  • Full-service planning staff
  • Full-service business center
Policies and fees
  • The resort fee includes unlimited local phone calls, unlimited access for credit card, toll-free and collect phone calls, one daily in-suite pot of coffee, delivery of USA Today newspaper to the suite (Monday through Friday), Athletic Club admittance, shuttle to Arizona Mills Mall, incoming/ outgoing faxes and wireless high-speed internet access
  • Guests must be at least 16 years of age to use the Athletic Club and guests must be at least 48-inches or taller to ride water slides.
  • The Oasis water park is open 7 days a week President's Day through Labor Day and weekends only in September and October.  It is closed November through February.  The resort fee will increase up to $40 when the Oasis water park is open. Resort fee will also include four Oasis water park wrist bands during the guests' stay.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Arizona Grand Resort Rooms

Resort Suite
Resort Queen Suites include a bedroom with two queen beds, a private balcony or patio, and separate living rooms with a queen sofa bed. Resort Suites are located in the Mountain Side building on the West side of the resort. Resort Suite amenities include: Spacious living room with desk and queen size sofa bed, High-speed and wireless Internet access, Personal safe fits 17" laptop, Private patio or balcony, Mini-bar, Two telephones, Iron and ironing board, Hair dryer, AM/FM clock radio with CD player and In-Suite movies.
Deluxe Suite
Suite with one king bed offers a preferred location in the Camelback or Sedona building close to the 7 acre Oasis Water Park. Suite amenities include: Spacious living room with desk and queen size sofa bed, High-speed and wireless Internet access, Personal safe fits 17" laptop, Private patio or balcony, Mini-bar, Two telephones, Iron and ironing board, Hair dryer, AM/FM clock radio with CD player and In-Suite movies.
Deluxe Suite
Suite with two queen beds offers a preferred location in the Camelback or Sedona building close to the 7 acre Oasis Water Park. Suite amenities include: Spacious living room with desk and queen size sofa bed, High-speed and wireless Internet access, Personal safe fits 17" laptop, Private patio or balcony, Mini-bar, Two telephones, Iron and ironing board, Hair dryer, AM/FM clock radio with CD player and In-Suite movies.
Resort Suite
Resort King Suites include a bedroom with one king bed, a private balcony or patio, and separate living rooms with a queen sofa bed. Resort Suites are located in the Mountain Side building on the West side of the resort. Resort Suite amenities include: Spacious living room with desk and queen size sofa bed, High-speed and wireless Internet access, Personal safe fits 17" laptop, Private patio or balcony, Mini-bar, Two telephones, Iron and ironing board, Hair dryer, AM/FM clock radio with CD player and In-Suite movies.

Amenities

  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

33.3774 -111.9719
Area served
Phoenix.
Nearby airports
Phoenix Sky Harbor International Airport (PHX).
Area description
Located near various shopping districts, entertainment and sporting venues. Phoenix Sky Harbor Int'l airport: 6mi/9km, 8 minutes

Nearby points of interest

  • Arizona Science Center: 3 mi
  • Octane Raceway: 4.6 mi
  • Pueblo Grande: 4.9 mi
  • Phoenix Zoo: 5.3 mi
  • Papago Park: 5.4 mi
  • South Mountain: 5.8 mi
  • Desert Botanical Garden: 5.9 mi
  • South Mountain Park: 6.8 mi
  • Chase Field: 7.2 mi
  • Phoenix Children's Museum: 7.4 mi
  • The Rosson House: 7.4 mi
  • US Airways Center: 7.4 mi
  • Phoenix Civic Plaza Convention Center: 7.6 mi
  • St. Mary's Basilica: 7.6 mi
  • Phoenix Symphony: 7.6 mi
  • Arizona Science Center: 3 mi
  • Octane Raceway: 4.6 mi
  • Pueblo Grande: 4.9 mi
  • Phoenix Zoo: 5.3 mi
  • Papago Park: 5.4 mi
  • South Mountain: 5.8 mi
  • Desert Botanical Garden: 5.9 mi
  • South Mountain Park: 6.8 mi
  • Chase Field: 7.2 mi
  • Phoenix Children's Museum: 7.4 mi
  • The Rosson House: 7.4 mi
  • US Airways Center: 7.4 mi
  • Phoenix Civic Plaza Convention Center: 7.6 mi
  • St. Mary's Basilica: 7.6 mi
  • Phoenix Symphony: 7.6 mi
  • Wells Fargo History Museum: 7.8 mi
  • Orpheum Theater: 7.8 mi
  • Phoenix Art Museum: 8.5 mi
  • Phoenix Theatre: 8.5 mi
  • Arizona Capitol Museum: 8.7 mi
  • Heard Museum: 8.8 mi
  • Camelback Mountain: 9.5 mi
  • Phoenix - Mesa: 10.5 mi
  • Wrigley Mansion: 10.6 mi
  • Piestewa Peak: 12.1 mi
  • Phoenix Mountain Preserve: 13.5 mi
  • America West Arena: 15.6 mi
  • Western Destinations: 17.2 mi
  • Jobing.com Arena: 19.8 mi
  • Musical Instrument Museum: 20.1 mi
  • University of Phoenix Stadium: 7,002.7 mi

Dining

Aunt Chilada's
Aunt Chilada's Tempe serves delicious Mexican fare, from tasty margaritas and homemade chips to award-winning salsa with fresh guacamole on the cantina patio. In the casita-style dining room you'll savor spiced pork, chili poblano, chicken, shrimp or beef fajitas and homemade tamales. Join us for your next fiesta! Aunt Chilada's Tempe is open for lunch and dinner daily.
Rustler's Rooste
Since 1971 this family-owned, mountaintop landmark has overlooked the Valley and is adjacent to Arizona Grand Resort. This authentic Western steakhouse offers a fun, Old West atmosphere, complete with "Horny the Bull," a live steer who resides outside the eatery's old mineshaft. You can even enter the dining room by sliding down a tin slide. Dine on mesquite-broiled steaks, meaty barbecued ribs, pork chops, chicken and award-winning chili. Homemade apple pie or bread pudding make for a delicious dessert. After dinner, you can work off the calories dancing to the live Country and Western music. Dinner is served nightly.
Lobby Grill
The Lobby Grill serves American entrees prepared in an open kitchen run by top Valley Chefs. Selections include authentic wood-fired pizzas, rotisserie chicken, pecan and oak fired steaks and other simple meals with natural ingredients from local purveyors.
Cafe
The Marketplace Caf, a leading choice for cafes in Phoenix, serves a variety of casual treats. Resort guests can sip Starbucks refreshments accompanied by fresh pastries, sandwiches and gelato prepared daily at the Marketplace Caf.

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (263)

Ratings and reviews for Arizona Grand Resort

Overall score

4.1 / 5
5.01.0
263 out of 263
Amenities:
4.2
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.2
Value:
3.6

84% would recommend to a friend.

Sort by:
Review of Arizona Grand Resort

Reviewer score

1
5.01.0
take us away
Green Bay, WI
Mar 30, 2014

Too many complaints...worst resort we've been to.

We travel often. Online, this place looked top notch. In reality, it is a little dated and very overpriced for the quality. Our friends were given refunds off part of the cost of their room for similar complaints, but because we booked through this site, they were not able or willing to do the same for us. They did wave the resort fee though. We stayed in a queen suite, our friends had a villa, which was more updated. Several days, they closed the slides because of a convention going on. The pool was closed for a private party one night. The mini bar fridge did not cool and there were not any available for us to get a different one. The bathtub faucet leaked the entire time. The sink is right in the middle of the bedroom, not too convenient whan people are sleeping.The room had an alley view, which wasn't terrible, but the delivery trucks delivered EVERY single day to that back entrance beginning at 4:30 am and continuing every half hour or so, well into the morning. Did not enjoy listening to the "backup beeps" the trucks make, even on Saturday. We were on 5th floor, can't imagine how loud it was lower. The pool was nice, but overcrowded, and food was extremely overpriced and no carry ins are allowed. Restaurants were also very overpriced, with slow service. We will not be returning here. Also, will not book through here because you have no recourse when things are not to your standards. we already had it paid for, so could not leave for different resort or get money off. Location is close to airport, but all the towns and restaurants with character are a drive.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Sightseeing tip: Not Applicable

Go to Scottsdale, resorts are much nicer and there is more to do with better restaurants and shopping.

Review of Arizona Grand Resort

Reviewer score

1
5.01.0
not having fun
oregon
May 19, 2011

price to high

bring lot of $$$

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
1
Review of Arizona Grand Resort

Reviewer score

1
5.01.0
Anonymous
U.S.
Aug 12, 2010

Nothing GRAND about it!

This resort is ok ONLY if you want to be around a million kids. There was nothing relaxing about it - water park amenities were totally chaotic. Parts are closed throughout the day, not enough chairs or floats to go around, etc. It's hard to find one staff member over the age of 20, and we all know how 20 year olds communicate these days! You're lucky if you get one of them to grunt back at you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
1
Review of Arizona Grand Resort

Reviewer score

1
5.01.0
Anonymous
U.S.
Aug 12, 2010

Nothing GRAND about it!

This resort is ok ONLY if you want to be around a million kids. There was nothing relaxing about it - water park amenities were totally chaotic. Parts are closed throughout the day, not enough chairs or floats to go around, etc. It's hard to find one staff member over the age of 20, and we all know how 20 year olds communicate these days! You're lucky if you get one of them to grunt back at you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
1
Review of Arizona Grand Resort

Reviewer score

1
5.01.0
Anonymous
Knoxville Tn
Jun 15, 2010

wound not send my worst enemy there

repulsive

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Arizona Grand Resort

Reviewer score

1
5.01.0
Catchin Karen
Oak Park, IL
Feb 10, 2014

A disappointment

When you book a 4 star hotel you have a certain expectation for amenities and service. For this hotel, one of the big selling points is the overall setting and pool amenities. Booking a 4 star hotel in Phoenix in February, for someone looking to escaping winter for a few days, an amenity like a nice pool complex is key. We were disappointed to find when we went to use the pool and hot tub, the pool was not heated and the hot tub did not appear to be functioning. When we asked about this. we were told by the front desk that during periods of low occupancy only 1 pool in the overall complex was heated. And we were supposed to guess? Somehow know which pool to go to? As opposed to just going to the one closest to our room? Could we have been told about this during check-in? It seems like a simple thing to do. Other than this disappointment, the rooms themselves were okay but not great. The interior looked to be in need of an update. It was okay, but not what you would expect next to other 4 star hotels that have more recently renovated rooms with more modern fixtures.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
2
Review of Arizona Grand Resort

Reviewer score

1
5.01.0
Anonymous
USA
Jun 8, 2008

Horrible Service at Front Desk

Upon Check in the lady at the front desk was incompetent. They did not have to be next to each. The person I had spoken to on the phone (who was awesome and very friendly) said that would not be a problem and that only two of the rooms had come through and he would watch for the third and it would be arranged. The first set of rooms were exactly as we had. For our third room we checked in later and instead of even asking what type of room we wanted she made the assumption that we wanted two queen beds and said there was nothing available. They tried telling us that not only could we not get our rooms next to each other but we would be on complete opposite sides of the property. We were there as supervision over a 13 year old birthday party. What parent would find this accetable? I told her we would need a King Bed in one room and two queens in the other. She was VERY rude and did not let me even finish my sentance. Thankfully the guy working with her eventually overheard and interupted her. He said you are looking a King bed? We replied yes and within 10 seconds we were checked in and good to go.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
5
Location:
4
Value:
1
Review of Arizona Grand Resort

Reviewer score

1
5.01.0
Anonymous
Knoxville Tn
Jun 15, 2010

wound not send my worst enemy there

repulsive

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Arizona Grand Resort

Reviewer score

1
5.01.0
Anonymous
USA
Jun 8, 2008

Horrible Service at Front Desk

Upon Check in the lady at the front desk was incompetent. They did not have to be next to each. The person I had spoken to on the phone (who was awesome and very friendly) said that would not be a problem and that only two of the rooms had come through and he would watch for the third and it would be arranged. The first set of rooms were exactly as we had. For our third room we checked in later and instead of even asking what type of room we wanted she made the assumption that we wanted two queen beds and said there was nothing available. They tried telling us that not only could we not get our rooms next to each other but we would be on complete opposite sides of the property. We were there as supervision over a 13 year old birthday party. What parent would find this accetable? I told her we would need a King Bed in one room and two queens in the other. She was VERY rude and did not let me even finish my sentance. Thankfully the guy working with her eventually overheard and interupted her. He said you are looking a King bed? We replied yes and within 10 seconds we were checked in and good to go.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
5
Location:
4
Value:
1
Review of Arizona Grand Resort

Reviewer score

2
5.01.0
Where have all the good hotels gone
Business
San Diego, CA
Jun 24, 2009

Serious warning to business travelers!!!

While the hotel was very clean and comfortable, the excessive resort fees and poor quality in-room dining food ruined this experience. There is a $30 a day resort fee, mostly for the 4 tickets a day to the on-site water park. If you are traveling on business and will not be using the water park, this is a total rip off. These fees are charged for the day you check in as well - even if you check in too late to use the water park - if you were so inclined. They do not waive the resort fees, although a lot of hotels will. By the way, expect to pay $8.50 for a yogurt parfait. The food is very pricy. Avoid the in-room dining, which was so greasy that it was largely inedible. Now, if you were traveling with kids and made a point of eating off of the property, the water park would be an ok deal at $30.00 a day for four tickets. However, this is a poor choice for the business traveler.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

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