Hotel Aspen InnSuites Flagstaff/Grand Canyon

The staff was amazing, room was kind of beat up and I had ants but the breakfast and staff were amazing and made up for it.

Check in/out was easy with a very helpful staff. The room was ok, but needed a touch up, however, nothing unbearable. The restaurant next door was for breakfast only and a Happy Hour starting at 5:00 p.m. The pool was nice, but nothing fancy. They had a spa and jacuzzi which I did not use. I thought the photograph of the hotel, which I used to determine if I would stay there, really was well shot, but did not show the true character of the facade. The hotel was a short walk to downtown Flagstaff. I dined at two of the local breweries, which I found very nice. However, Flagstaff does not wake up before 07:00 a.m. for breakfast and most of the shops did not open until 09:00 a.m. If you are simply looking for a place to stay and sleep the hotel will do fine, but it is not a hotel with a lot of amenities. I thought it a bit over priced, but within my budget.

OK after a long trip. Easy to find the room, near to breakfast.

The first thing you'll notice about Hotel Aspen Innsuites is that it is NOT a hotel, rather it is a motel. See quote via USA Today: "Hotels can contain hundreds of rooms and several floors; they generally have staircases, elevators and internal corridors that lead to the rooms. Motels commonly have a one- or two-floor layout and guests access their rooms directly from the parking lot.". The second thing you will do is check in at the lobby, the only redeeming infrastructure associated with "Hotel" Aspen. The lobby is clean, the staff professional and friendly. Finally you'll arrive at your suite and think, "oh fraggle rock". Inside you'll find lights that don't turn on, a 30 year old TV that doesnt work, bugs on the curtains, ragged furniture, dirty floors, and dirty blinds. Oh, but the soap in the bathroom is organic. Free of charge the hotel has provided train noise and if your lucky relentless birds that chirp all night long. Don't spend more than $50 bucks for a room! If you stay, bring a bb gun for the birds. Ha! BB guns are for the birds. Get it!? *ONE REDEEMING QUALITY* Lumberyard taproom is super proximate to this hotel. Drink your buyers remorse away there. The Pils and Red Ales are excellent.

This hotel is a bit on the older side but it was refreshingly clean and it actually smelled clean - not like deodorizer. We were upgraded (for not extra charge) to a suite which worked out very nicely for us. We will be returning to the area in September 2013 and will definitely stay here again.

The deluxe suite seemed like two singles whereby the separating wall was removed. Room was in need of updating...TRAIN NOISE ALL HOURS of THE NIGHT...stay somewhere else.

I reserved three rooms. Two rooms with two double beds and one room that is handicapped accessible. The handicapped accessable room was on the second floor, no elevator! One room had a heater that did not work so staff brought in extra blankets. This same room had lock on door broken off which looked as if it had been recently kicked in! Shower in this same room was dirty. The other room with two double beds had broken bathroom doors. One I had to use a pocket knife to pry out the spring latch so door would latch and stay closed. The other door would not open from the inside of the bathroom so someone in the room had to let the person out of the bathroom. Wife and I knew we were in for a treat at breakfast when we were greeted by a male employee with all gold upper teeth. Have housekeeping move furniture to vaccum the crumbs and yogurt covered pretzels I found on the floor. Maybe the pretzel was our "welcome" snack. At check out the staff never asked me how our stay was. I think they knew what the reply would be.

The hotel is well and conveniently situated; the trains passing often across the street are no problem since they do not sound their horns. This property is tired; it is long overdue a major makeover. Still, it is clean, the staff are cordial and helpful, and the amenities (happy hour and breakfast) though simple are free flowing. It is a good value, however, if one is not that choosey. Under the same circumstances in the future (it was a waystop on the way from Tucson the the Grand Canyon) I would probably opt to stay there again.

THE STAY WAS GREAT, WE HAD SOMETHING WRONG W/OUR TV AND STAFF WAS IN OUR ROOM WITHIN 5MIN. THE WHOLE TOWN WAS VERY FRIENDLY WE LOVED IT.

We booked this hotel after seeing the room photos online and the cheap price. Our room was nothing like the photos, extremely miss leading. The room sucked but its cheap and they have a hot tub.