We stayed here to go to a concert at Oak Mountain. The room was large and super comfortable. Big... See full review
Aug 4, 2014
New, clean, friendly
This hotel is a great find. I was pleasantly surprised by the room & the service. See full review
Jan 7, 2014
The all suites hotel is conveniently located near shopping, restaurants and corporate offices. Nearby attractions include Oak Mountain Amphitheatre, American Village, Pelham Raquet Club, Pelham Civic Complex, Riverchase Galleria, the Hoover Met and world-famous Robert Trent Jones Golf Trail. Come and enjoy the outdoor activities in nearby Oak Mountain State park. The park facilities include miles of biking and horseback trails, fishing, boating and golfing. If you are here on business the hotel is located in the heart of Cahaba Valley Office Park and Riverchase Business Park, so all of your appointments are just minutes away. All Comfort Suites are smoke free.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
We stayed here to go to a concert at Oak Mountain. The room was large and super comfortable. Big spacious bathroom. We enjoyed it. It was perfect because we could walk to the concert also. Will stay again!
Upon our arrival we were "greeted" by a very unprofessionally dressed desk clerk who was also very unprofessional in her attitude towards the guests. We reserved one type of room and were given another type of room. This was not information that
we received upon our arrival, but only after going to the room and coming back downstairs was the issue addressed. After that, the desk clerk only made excuses and was very nonchalant about the entire situation. We were informed that we could talk to the manager in the morning who was equally rude and unprofessional. The staff at this hotel is in desperate need of a change. One front desk clerk held personal telephone calls throughout the day on her cell phone. We probably wouldn't have noticed her conversations; however, she spoke very loudly so that the entire lobby could hear. The room was clean, but because of the change in our room type, it was not as comfortable as rooms that we previously had at this hotel. Nevertheless, the hotel is close to a variety of things to do. We have had better stays at this hotel, and were very disappointed on this occasion.
Hotel was in a pretty good area with lots of eating areas, activities, and shopping nearby. There was a pretty good exercise room; however, the treadmill was not working. It also had a good sized clean indoor pool, but we wish it was heated or
maybe a whirlpool available. Overall, the stay was good, the staff was nice, breakfast was okay, and the place was very clean.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Wal-Mart was located next to the hotel and we were able to keep food that we got in the refrigerator in our room which saved money and was healthier than eating fast food.