I was quickly greeted by a young man with a smile ( I wish I had not forgotten his name) He was... See full review
Another fun filled trip
Mar 5, 2014
Motel was clean. Needed a little work. People were extraordinary! People made my stay a very good... See full review
Oct 2, 2014
Clarion Inn of Dothan is easily accessible to all major highways and only 90 minutes from Florida's beautiful Gulf Shore Beaches. Just minutes from downtown. The hote features a complimentary hot breakfast and free High Speed Internet Access. Hotel also has a full catering and banquet staff and over 3500 square feet of banquet space.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
The worst hotel I have ever encountered..
I don't make that comment for drama. I say it because it accurately reflects what occurred at a hotel that you are responsible for managing. I don't know if this hotel is wholly owned by your company, or
is owned by a franchisee.
Who ever is responsible for it should be forced to stay in the room(s) that I stayed in and under the conditions that were present at that time. I dare say that you would also come out of that experience with the same opinion, or as manager in the hospitality business, you might be some what more aggravated.
I chose this hotel online from its reviews, and the fact that I am a Choice Privileges member .
1- Our check in process was smooth
2- We went to our room, and went out to eat after a 500 mile trip
3- When we returned, and took off our shoes where we found the carpet was damp, the bath tub was filthy, the upholstered chair was wet.
4- I went to the front desk and we were given an upgrade.
5- We moved all of our belongings again, into a suite.
6- The suite smelled of cigarette smoke ( it was a non smoking room).
7- I had to move the head of the bed out to plug in an electronically operated health device, and found it covered in filth. It looked as if that area had not been vacuumed or dusted in 10 years.
8- I went to the front desk where the attendant said she would be down with a machine to correct the problem for the smoke.
9- I returned to the room, and before the clerk could arrive, a roach about 2 inches long crawled out from underneath the chair I was sitting, and up the wall.
10- A second roach then came out at the other end of the room.
With that, I had had enough of the deplorable conditions of your property, and checked out.
We checked out about 9pm into a rain storm, tired, and with the hope that at another hotel, we might find a place to sleep, that was clean and comfortable, and not overrun with insects.
Roaches come out at 8:30pm
The staff was very friendly and helpful. The breakfast bar was good. The room was mostly clean except that I did see a roach. The big downfall of this establishment is the old and dated feeling. They have a bar and grill that I didn't check
out...although other guests said it was very good.
I enjoyed my stay! The staff was super friendly. They went above and beyond to help me out. The only issue I had was with the light by the bathroom had to be just right to come on and the slow flushing of the toilet. However, I did not bring it to
anyone's attention either. I would definitely stay here again!