Hotel details


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Westmark Baranof Hotel

User score 3.8 out of 5 See all reviews
127 North Frankilin Street,Juneau, AK 99801

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1400
Check-out: 1100
Local currency: USD

Built to rival the most lavish hotels of its day, the historic Baranof serves as a second home for legislatures and corporate travelers doing business in Juneau. Located downtown within walking distance of the capital, cruise ship docks, shops and state offices, the nine-story hotel offers guests elegant public areas and comfortable accomodations. A gourmet dining experience awaits at the famous Gold Room Restaurant or try a relaxing beverage in the Bubble Room lounge.

Visitors to Juneau can treat themselves to a diverse number of popular attractions near the hotel like the Mendenhall Glacier, the Perseverance Theatre, and Mount Roberts tramway and Observatory in Juneau.

Hotel policies

Check-in: 1400
Check-out: 1100
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 127 North Frankilin Street, Juneau, AK  99801  

 
 

Area served

Juneau, Alaska

Area airports

Juneau International Airport

Description

Visitors to Juneau can treat themselves to a diverse number of popular attractions near the hotel like the Mendenhall Glacier, the Perseverance Theatre, and Mount Roberts Tramway and Observatory in Juneau.

This property has a smoke-free policy

Amenities

  • Free Parking
  • Smoke-free policy
  • Fitness room
  • High Speed Internet
  • Internet Access
  • Room service
  • Restaurant
  • Meeting/banquet facilities
  • Health Club
  • Conference Facilities

Dining

Bubble Room Lounge

Relaxing for cocktails

Capital Cafe

For breakfast, excellent food, relaxing atmosphere

Gold Room Restaurant

Upscale Gourmet dining featuring Alaskan Seafoods

Meeting facilities

Full Banquet & Meeting Facilities

Please enter check-in and check-out dates to the right to select a room

Standard King Room

Room with one king sized bed, can accommodate a rollaway, with iron and ironing board and coffee maker.

Hotel policies

Check-in: 1400
Check-out: 1100
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Baranof

Karen Nov 8, 2009

Would recommend to a friend!

Wonderful service, nice people and a beautiful hotel. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Not Impressed

JPat Sep 18, 2009

Hotel was kind of hard to find. Small area to park with no addtional parking unless it was on the street. Room was very hot ... when I walked in. Asked where thermos was and was informed it was one temperature for the whole floor. Opened the window but was right above the road and it was very noisy. Ice machine was right across the hall and ran all night but didnt work. Told the front desk and they said they would work on it. Front desk seemed hassled when I told them they had made a mistake on my reservation and tried to bill me for two nights when I only booked for one and had the paperwork to prove it. I will not stay here again.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
2
Room cleanliness:
4
Hotel Staff:
2
Value:
3
Dining options:
5

Traveler type: Business


Expand full review

Score

3 out of 5

Quick tip

Convenient but worn

dww Sep 3, 2009

Hotel was top notch in its day, but times change. The hotel hasn't kept pace. Convenient and friendly staff but overall a ... step down for most business travelers.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
4
Maintenance:
2
Location:
5
Room cleanliness:
2
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Business

Money savers tip, Short Walk

save money - forget the rental car. Lots of taxis in Juneau and from downtown you can walk everywhere in 5 minutes.


Expand full review


See all 12 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Money savers tip, Short Walk

save money - forget the rental car. Lots of taxis in Juneau and from downtown you can walk everywhere in 5 minutes.

--dww, montana Sep 3, 2009

Dining tip, In Hotel

Tried capital cafe for lunch. You might as well go to mcdonald tro blocks away if u want a burger.

--J., Victoria, BC Aug 1, 2009

Entertainment tip

In summer, it doesn't get dark until after 10 p.m., yet most stores close down the same time they do in the lower 48. It still being light out, I almost felt that I should be doing something. You may feel the same. The downtown bars look downright dank and dirty, but the Baranof has a nice one.

--Gerry, Midlothian VA Jul 20, 2009

See all quick tips

Reviews from our customers

Overall score

3.8 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Baranof

Karen Nov 8, 2009

Would recommend to a friend!

Wonderful service, nice people and a beautiful hotel. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Not Impressed

JPat Sep 18, 2009

Hotel was kind of hard to find. Small area to park with no addtional parking unless it was on the street. Room was very hot ... when I walked in. Asked where thermos was and was informed it was one temperature for the whole floor. Opened the window but was right above the road and it was very noisy. Ice machine was right across the hall and ran all night but didnt work. Told the front desk and they said they would work on it. Front desk seemed hassled when I told them they had made a mistake on my reservation and tried to bill me for two nights when I only booked for one and had the paperwork to prove it. I will not stay here again.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
2
Room cleanliness:
4
Hotel Staff:
2
Value:
3
Dining options:
5

Traveler type: Business


Expand full review

Score

3 out of 5

Quick tip

Convenient but worn

dww Sep 3, 2009

Hotel was top notch in its day, but times change. The hotel hasn't kept pace. Convenient and friendly staff but overall a ... step down for most business travelers.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
4
Maintenance:
2
Location:
5
Room cleanliness:
2
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Business

Money savers tip, Short Walk

save money - forget the rental car. Lots of taxis in Juneau and from downtown you can walk everywhere in 5 minutes.


Expand full review

Score

4 out of 5

Westmark Baranof Hotel

Darlene Aug 7, 2009

Would recommend to a friend!

Was pleasant and comfortable. Close to all the sites that I wanted to see. Everything was within walking distance. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Quick tip

Very basic but you cannot be too picky

J. Aug 1, 2009

Would recommend to a friend!

I stayed there for one night for a weekend getaway. Very basic room and tiny. Orbits said one double one twin, and I was ... given a queen at checkin. The hotel is defintely tied but looked ok in comparision with other hotels around. Pls note there is no hotel shuttle in town. U need to taxi both ways for about 25 bucks each.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Single

Dining tip, In Hotel

Tried capital cafe for lunch. You might as well go to mcdonald tro blocks away if u want a burger.


Expand full review

Score

4 out of 5

Quick tip

The Grand Old Lady

Gerry Jul 20, 2009

Would recommend to a friend!

The Baranoff is located on North Franklin Street, and therefore close to the area's major activities and restaurants. I ... appreciated the desk in my room and the computer in the lobby for guests' use. The service and friendliness of the staff is first-rate. The rooms are small, but that shouldn't be a bother to a single traveller, so long as he's shorter than the bed! The bath/shower was clean and well-appointed. Alaska isn't cheap--that's the nature of the game, being so far north--but even then the restaurant prices looked high, so I didn't partake. The only unpleasantness I had was due to the heat wave at the time (70s); there is no A/C, so one opens a window to let in cool air, and with it, street noises.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Single

Entertainment tip

In summer, it doesn't get dark until after 10 p.m., yet most stores close down the same time they do in the lower 48. It still being light out, I almost felt that I should be doing something. You may feel the same. The downtown bars look downright dank and dirty, but the Baranof has a nice one.


Expand full review

Score

3 out of 5

Quick tip

Nice Location, Not the best in comfort

John Oct 10, 2008

Older hotel that has made some efforts to modernize. The staff was great, location (in the heart of downtown)is the best. ... However, the rooms / bathrooms are VERY small. No internet access in the rooms (WiFi or Wired), but you can lease a modem for your room for $10.00 per day... which seems insane these days. They do offer free wireless access in the lobby. The walls are very thin... I could hear nearly every word, cough, and movement my neighbors made. The desk in the room was more of a nesting occasional table and didn't provide a very good work area. The TV was small... 19 or 21 I think. Also, the heating system is a boiler system which basically translated no individual thermostat control in the room. I had to sleep every night with the window open to mitigate the 80 degree + room temperature. This was in the fall with 40 degree temps outside. All in all I think there are plenty of rooms in town with better value, better amenities, and would make for a more comfortable business trip. That said, if you are looking for a unique vacation spot to spend a night while on vacation... don't mind a small room fooprint... and are looking for a hotel within walking distance of the downtown area this might work for you.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Business

Shopping tip, Short Walk

plenty of kitchy souvenir shops that mostly cater to tourists and the cruise ships that dock in the summer.


Expand full review

Score

5 out of 5

Quick tip

great location

Don Aug 7, 2008

Would recommend to a friend!

walking distance to most restruants/bars, etc. Staff always friendly and helpful. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples

Shopping tip, Short Walk

stop at artists co-op on Front St.for unique items.


Expand full review

Score

4 out of 5

Fantastic Location

Juanita Jul 25, 2008

Would recommend to a friend!

The location couldn't have been better for staying in Juneau without a rental car; however, the hotel staff seemed to be ... lacking in experience and professionalisam. We were also disappointed that we were given a room at the back of the hotel without an ocean view.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

A good short stay venue

Larry Jul 11, 2008

Would recommend to a friend!

The Hotel is located in a central location in Juneau, so it makes it easy to get around sightseeing. The Dining Room (Gold ... Room) is excellent with a nice variety of selections. The King Size room we had was minimal in size and amenities. The view was almost non-existent from the 3rd floor room we had.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Couples

Shopping tip, Short Walk

Leaving the hotel, turn left and walk down the hill to the main shopping area


Expand full review

Score

5 out of 5

Quick tip

Great city hotel

chuck Sep 14, 2007

Would recommend to a friend!

Nothing to complain about here. Right in downtown Juneau, the Baranoff is central to everything in Juneau. Our room was fine ... - clean and comfortable, if a bit on the small side. My only complaint was that wireless internet was available only in the lobby, or wired internet was available for $10.50 per day in the room. Charging for internet is a definate no-no in my book. Luckily, there were several residential open access points that I could use.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Recreation/Attractions tip, Short Walk

Right downton in a small city - everything was a short walk away.


Expand full review

Score

4 out of 5

Quick tip

A one-night stand

Edward Jul 13, 2007

Would recommend to a friend!

The hotel was only for a one-night stand preparatory to leaving on an ElderHostel cruise. It was adequate for the purpose. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family

Recreation/Attractions tip, Short Walk

Access to Alaska!


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Money savers tip, Short Walk

save money - forget the rental car. Lots of taxis in Juneau and from downtown you can walk everywhere in 5 minutes.

--dww, montana Sep 3, 2009

Dining tip, In Hotel

Tried capital cafe for lunch. You might as well go to mcdonald tro blocks away if u want a burger.

--J., Victoria, BC Aug 1, 2009

Entertainment tip

In summer, it doesn't get dark until after 10 p.m., yet most stores close down the same time they do in the lower 48. It still being light out, I almost felt that I should be doing something. You may feel the same. The downtown bars look downright dank and dirty, but the Baranof has a nice one.

--Gerry, Midlothian VA Jul 20, 2009

Shopping tip, Short Walk

plenty of kitchy souvenir shops that mostly cater to tourists and the cruise ships that dock in the summer.

--John, Boise Oct 10, 2008

Shopping tip, Short Walk

stop at artists co-op on Front St.for unique items.

--Don, Birmingham Aug 7, 2008

Shopping tip, Short Walk

Leaving the hotel, turn left and walk down the hill to the main shopping area

--Larry, Breckenridge, CO Jul 11, 2008

Recreation/Attractions tip, Short Walk

Right downton in a small city - everything was a short walk away.

--chuck, Newark, NJ Sep 14, 2007

Recreation/Attractions tip, Short Walk

Access to Alaska!

--Edward, Sarasota/Bradenton, FL Jul 13, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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I have a promotion code.

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A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Book online or call

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