BEST WESTERN PLUS Chena River Lodge ★★★

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$95
avg/night
Rate and special offer based on
Check-in: Feb 19, 2016 Check-out: Feb 22, 2016

Good Basics

Would recommend Thu, Feb 21, 2013
Free breakfast was typical Best Western...i.e. SLIGHTLY above average. Staff was very cordial. Only downside for those driving their car (or a rental) in the winter...not enough electric plug-ins to plug your car in overnight. Get there late, your car will be unplugged..Could be a problem in the morning for you when it's really cold (below - 10) in the mornings. Rooms and building very nice and well kept.

| Fairbanks, Alaska Friends

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 3 /5

Excellent for car travellers

Would recommend Thu, Jan 3, 2013
Very efficient reception. Room well presented and clean. Excellent facilities and service.

Shopping hint

Just cross the street to the biggest supermarket.

| Fairbanks Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 4 /5

Disappointed with staff

Would recommend Sun, Dec 2, 2012
The bed is great! I love the mattress-that is one of the reasons I like staying at this hotel in Fairbanks. I was disappointed in not getting my room cleaned on one day and then it getting halfway cleaned on another day. When I called the desk for the second day, the desk clerk said she would check on it and get back to me. She never called back. The check-in was great, but two of my contacts were with unconcerned desk personal who did not seem friendly to me as a customer.

| Northway, Alaska Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 2 /5

Nice

Would recommend Thu, Sep 20, 2012
Clean, comfy room !! I would stay again. Really enjoyed the waffle maker with the breakfast. :)

| Alaska Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Last road trip for the summer

Would not recommend Mon, Sep 17, 2012
I went up with friends for the weekend, the hotel is gorgeous! We were all very excited to stay here. Rooms are very welcoming and big! But I have to say they have poor management, on several occasions we had many problems with them.

| Anchorage, Alaska Friends

2 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 2 /5

Best Value Ever!

Would recommend Fri, Jun 8, 2012
Best price. Close to airport. Very comfortable, clean, well stocked.

| Lower 48 Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Future repeat customer

Would recommend Tue, Apr 17, 2012
Close to the airport and easy to find. CLEAN! Comfortable beds with an abundance of pillows. Snow outside my window. Unbelievable low price. Well stocked with toiletries. I can't believe how affordable this room was. Better price than the hostel I stayed in last year in another state with a shared kitchen and bathroom. I hope to stay here again in the future!

| Lower 48 Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Good hotel

Would recommend Mon, Mar 12, 2012
Was good location and good price. Confy rooms and good service.

| Anchorage, AK, USA Friends

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

I like this place.

Would recommend Tue, Mar 6, 2012
Ez check-in, close up parking, sharp staff. Rooms are spacious, clean and quiet. This is where I always stay when in the area.

Shopping hint

Fred Myers shopping center is right across the highway from this motel.

| Fairbanks, Alaska Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great hotel, but staff needs some lessons in Customer Service

Would recommend Sun, Feb 26, 2012
The hotel itself is great. Brand new. Rooms are very clean, well decorated, high ceilings, comfortable bed. I was very disappointed with the staff. The heater would not shut off in my room and was up to 85 degrees and they said there were no other rooms and they couldn't do anything about it until the maintenance person arrived at 0800. It was a miserable night's lack of sleep. I informed the manager, and she said "sorry", but a lot more should have been done about that.

Dining

Lavelle's Bistro!

| Palm Springs, CA Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 4 /5