Hotel Overview
Great, but no air conditioning
The hotel was very nice, however, there was no air conditioning, and it happened to be a nice...
See full review
-
Dusty
- Jul 14, 2011
ok but pricey for time
parts were powerless, the room wasn't changed daily
See full review
-
cap
- May 26, 2011
The Hotel Captain Cook Rooms
- Accommodations
- The Captain Cook's 547 rooms, including 96 suites, inhabit three towers, with each room offering a stunning view, whether it's of the neighboring Cook Inlet or the Chugach Mountains. All rooms and suites feature free Wifi Internet and turndown service.
Hotel Map
939 W 5th Ave, Anchorage, AK 99501
- Area description
- City
Amenities
- 24 Hour Front Desk
- 24 Hour Room Service
- AM/FM Alarm Clock
- Barber Shop
- Barber/Beauty Shop
- Boutiques
- Business center
- City Center
- Concierge
- Concierge Desk
- Fitness center
- Fitness center or spa
- Guest Laundromat
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Health Club
- Indoor Pool
- Laundry/Valet Services
- Lounge
- Meeting/Banquet Facilities
- Modem Lines in Room
- Multilingual
- News Stand
- Parking
- Pool
- Porters
- Restaurant
- Room Service
- Safe Deposit Box
- Telephone
- Television with Cable
- Tour Desk
- Turndown Service
- Valet Parking
Dining
- Dining
- Options include award winning fine dining at "Crow's Nest," "Fletcher's" English Pub serving Italian Cuisine, "The Pantry" casual dining, "Whale's Tail" gourmet coffee, wine, and martini bar with light fare.
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (19)
Ratings and reviews for The Hotel Captain Cook
- All travelers (19) 4.3 / 5
- Business (4) 4.3 / 5
- Couples (10) 4.4 / 5
- Families (3) 3.7 / 5
- Friends (2) 4.5 / 5
- Amenities:
- 4.3
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.4
- Room comfort:
- 4.4
- Location:
- 4.6
- Value:
- 3.9
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Curls86
Not kid friendly. Rude staff
View was awful. No ramp for stroller from parking deck. Had to carry stroller up stairs. Stains on carpet in hallway and room. Staff wasnt helpfull. Just awful trip
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 3
- Value:
- 1
Reviewer score
Would recommend
Dusty
Great, but no air conditioning
The hotel was very nice, however, there was no air conditioning, and it happened to be a nice sunny, warm day and evening. One bed was located right under the ceiling fan and next to windows, however, other bed was quite warm. From Texas and used to sleeping in really cool air conditioning, so this was a problem for me. This was a holiday week-end and restaurant on top level was closed as was some of the shops, but the shops and restaurant that was open was very nice. The staff was very accomodating and let us have a late check-out as we had a late flight out.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
several restaurants within walking distance
Reviewer score
Would not recommend
cap
ok but pricey for time
parts were powerless, the room wasn't changed daily
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Dining tip:
In Hotel
it's expensive, but a nice view
Reviewer score
Would recommend
MASTER56
Anchorage on the go
I been using this hotel for 25 years, and will continue to do so
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Dan
Great hotel for a great price
Great hotel, great stay. Beautiful area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
W. Rossi
Captian Cook Hotel - Great Service
Captain Cook's staff is great. They accomdated my requests, responded to my questions and needs immediately. I asked for an early check in and the room was ready when I arrived. No problem when I needed an extra hour to get out. Concierge was so helpful, great restaurant recommendations, cab company numbers by heart and I watched as he helped several others just as effeciently. Housekeeping staff was polite, room was clean and comfortable. They need more current movies and a larger cable selection of channels (if its available in Alaska). Room has a ceiling fan - no A/C but window opens and air is cool in Summer so with ceiling fan it was great. Clean bathroom, mini refrigerator (no sodas in it but you can stock it). 24 Hr Room Service. Coffee maker in room with coffe and tea. Softer and more pillows would be great - didn't ask but sure they would have provided, wish they were in the room. Robe is avail in the room- iron, ironing board, Bath products, and great towels.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Troutnv
Best in ANC
Great property, excellent location, superior level of service without making me feel "over-served", unique shops on site and the best meal in Anchorage hands down at the Crow's Nest. I have a degree in Hotel and Restaurant Administration (now a fishing guide/bum)and I am relatively critical. The Captain Cook was perfect
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
In Hotel
Crow's Nest for dinner - Bering Sea King Crab and the Yellow Curry Coconut King Crab Soup along with one (or two)of 12000 bottles of wine available.
Reviewer score
Would recommend
Carl
Captain Cook Anchorage Review
This is an excellent hotel with fine amenities. The rich woodwork is a treat. The staff is always great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
David
Anchorage AK Captain Cook Hotel
I depend on Internet access and access was to intermittent and the speed was to slow to meet my needs. Otherwise, everything was excellent.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Dining tip:
Short walk from hotel
Dress warm for any walking.
Reviewer score
Would recommend
idk
Hotel great, orbitz not so much
The hotel was great and within walking distance of the shoppping area. Staff was courteous and helpful. However, confusion about my reservation and payment through orbitz (that never made it to the hotel) damped the experience. I would definitely stay here again but book on the hotel's website.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
