Hotel Overview
Normal price listed as GBP130/night.
Normal price listed as GBP130/night. We thought we were getting a bargain at GBP49 for a twin. The...
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Anonymous
- Nov 7, 2010
Was disappointed to find that
Was disappointed to find that although when booking my 3 night stay I'd indicated I needed to check...
See full review
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Anonymous
- Jul 20, 2010
Elmbank Hotel Rooms
- Single Room
- Room with one single bed includes private en-suite facilities, direct dial telephone, color Television, radio, hairdryer, trouser press, tea and coffee making facilities, bathroom amenities, ensuite /private bathroom, hairdryer, heating, non-smoking rooms, room service and telephone.
- Double Room
- Room with one double bed includes private en-suite facilities, direct dial telephone, color Television, radio, hairdryer, trouser press, tea and coffee making facilities, bathroom amenities, ensuite /private bathroom, hairdryer, heating, non-smoking rooms, room service and telephone.
- Twin Room
- Room with two single bed includes private en-suite facilities, direct dial telephone, color Television, radio, hairdryer, trouser press, tea and coffee making facilities, bathroom amenities, ensuite /private bathroom, hairdryer, heating, non-smoking rooms, room service and telephone.
Hotel Map
The Mount, York, YO24 1GE
- Area served
- York.
- Nearby airports
- Leeds Bradford International Airport 30miles.
- Area description
- Just 10 minutes walk from York city centre, near to the Racecourse.
Dining
- Restaurant
- Dine in style in the intimate atmosphere of elegant restaurant and sample the delights of mouth watering menus, complemented by a comprehensive wine list, and served by attentive staff. Noted for its beautifully restored art nouveau dcor, the Walton Bar is the ideal meeting place before dinner or for a lunchtime snack.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (23)
Ratings and reviews for Elmbank Hotel
- All travelers (23) 3.8 / 5
- Couples (2) 2.5 / 5
- Families (1) 1 / 5
- Singles (1) 4 / 5
- Amenities:
- 3.1
- Room cleanliness:
- 3.6
- Hotel staff:
- 3.5
- Room comfort:
- 2.5
- Location:
- 3.8
- Value:
- 3.5
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Sophster
The staff ruined it
Customer service and service with a smile seriously lacking. Room was not ready until nearly an hour after the check-in time and we received no apology we were just herded to the bar to buy drinks. Bank Holiday lie in ruined by the cleaners hoovering from 7am. If returning late after last orders at the pub expect a long wait at the doorstep.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
Don't bother paying the extra £8.50. Walk in to York and you can get something far superior for half the cost.
Reviewer score
Would recommend
Anonymous
Normal price listed as GBP130/night.
Normal price listed as GBP130/night. We thought we were getting a bargain at GBP49 for a twin. The room was tiny, one of the blankets was child size and we had to make the beds ourselves. They do have large rooms also, but to suggest our room was normally 130 pounds is frankly dishonest. On the plus side, the lobby area is lovely as is the staff, with the exeption of the surly young woman at reception in the mornings. Our room was barely worth the budget price we paid. We won't be back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
astalavista_thes
A bad experience.
The broadband of this hotel is very bad.The room was also very small and the whole hotel is to old. The low price is the only good point i can find.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 2
- Value:
- 2
Reviewer score
Would recommend
Anonymous
Was disappointed to find that
Was disappointed to find that although when booking my 3 night stay I'd indicated I needed to check in close to midday, when I arrived at 12.30pm I was told I couldn't check in. No-one even checked if my room was ready; I was merely told repeatedly that 'check in is from 2pm'.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Anonymous
A rooms were a little tired, but
A rooms were a little tired, but the foyer etc of hotel was nice. The young blonde girl on reception seemed like she did not want to be there - did not make eye contact or ever smile - not good customer relations.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Very well located but the hotel
Very well located but the hotel is a bit basic
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
iain
hotel clean interesting we were
hotel clean interesting we were very pleased good staff good hotel
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Stayed in the building across
Stayed in the building across the road (Elmbank Lodge) and the room was dark, not very clean and poorly maintained. The double bed was two singles put together, with uncomfortable ridge down centre. Accommodation was best described as "adequate". Service at front desk and at breakfast (which was a buffet and not that good) was unhelpful and unfriendly. I would not stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Dean
Great location, only 10 minute
Great location, only 10 minute walk from the town centre, which I would recommend as taxi's are erratic. Wonderful decor in lobby and bar area, very charming. Room's are pretty basic and mine wasn't particularly warm, which was a shame as it was a very cold weekend! Bathroom and shower were very clean and spot on. Overall, good value for money and very friendly staff who are very accomodating.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Brian
Pleasant stay,staff very friendly
Pleasant stay,staff very friendly and helpful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
