BEST WESTERN York Pavilion Hotel

Fab Staff friendly and helpful, good recommendations of local pubs.

What a lovely classy hotel with loads of character and modern amenities. Gardens are found in different nooks and crannies throughout and are lovely to just sit in and rest or take tea. Waiting staff seemed a little bit insecure and inexperienced and caused a few issues with getting hot tea and coffee to my party within a suitable time but, all in all, a lovely place to stay.

Sadly, what started as a very pleasant evening away turned into an unpleasantly noisy night. The sound-proofing in our room was completely inadequate and we scarecely slept, finding the noise from TV and guests above us starting 1t 00:30 very intrusive, snoring continuing until 5 when we gave up trying to sleep.

We spent New Year in York and based our stay here. It was a well-placed hotel for city access with a regular bus service to York city centre. The hotel is a delightful Georgian building with sympathetic colour schemes and furnishings and good facilities including parking. Anne took us to our room which, although small, was well decorated with abeamed ceilings in the bedroom and en-suite. Although the room was at the front of the hotel traffic noise was not noticeably intrusive. Anne was very welcoming and booked a taxi to take us to our evening restaurant and made us feel part of a 'family'- in fact the hotel has the feel of a country house hotel. Restaurant and reception staff were excellent as were the arrangements for a 'late breakfast' on New Year's Day! We would recommend this hotel strongly.