$121 Avg/night
Rate and special offer based on Check-in: Feb 22, 2015 Check-out: Feb 23, 2015

Mercure Windsor Castle Hotel

4 stars
18 High Street, --, WINDSOR, SL4 1LJ
Hotel Overview
Reviewer score
3.0
out of 5
2 reviews
Mixed reviews

The reception staff were lovely and helpful. The staff that organised the Christmas party were... See full review

  • Lirich
  • Dec 21, 2014
Small Cramped Motel Room

This hotel has a fantastic location. But the rooms are spread over three different buildings. We... See full review

  • Anonymous
  • Dec 10, 2009
This four-star hotel in Windsor is ideally situated for visitors to Windsor Castle. Mercure Windsor Castle Hotel is located a few minutes walk from the castle and gardens. The hotel has 108 rooms (modern and classic design), all equipped with mini bar andinternet access. Eighteen restaurant serves a renowned menu and you can meet up for coffee and cocktails at Bar @ 18. The 12 fully equipped function rooms are ideal for weddings and presentations.

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Mercure Windsor Castle Hotel Rooms

Suite 1 Kg bed + Sofa Dlx
Suite. Make this Art Deco-style suite your home from home, with separate living area with flat screen TV, Nespresso coffee machine, complimentary mini-bar, newspaper, hairdryer, ironing facilities, MP3 connector, robe & slippers, ensuite bathroom.
1 Db bed Clc
Classic Double room. Double bed room with contemporary décor & furnishings. Each room offers a fridge,flat screen TV,MP3 connector, complimentary internet access, tea & coffee making facilities, toiletries, hairdryer,iron & ironing board. Bathroom with
1 Sg bed Clc
Single Classic room. Single bed room with contemporary décor & furnishings. Each room offers a fridge, flat screen TV,MP3 connector,complimentary internet access, tea & coffee making facilities, toiletries, hairdryer,iron & ironing board. Bathroom with
1 Qn bed Dlx
Privilege Double Room. Enhanced-comfort in main hotel with additional services: flatscreen TV,MP3 connector, free WIFI, minibar (free soft drinks), Nespresso coffee machine,ironing facilities, bathrobe, full range of toiletries,slippers and complimentar
JrSuite 1 Qn bed
Executive Double room. Feature rooms with views over the High Street and Windsor Castle. Equipped with flat screen TV, Nespresso coffee machine, complimentary soft drinks & wine, newspaper, hairdryer, ironing facilities, MP3 connector, robe & slippers,
2 Sg beds Classic
Classic Twin Room. Two single beds room with contemporary décor & furnishings. Each room offers a fridge, flat screen TV,MP3 connector,complimentary internet access, tea & coffee making facilities, toiletries, hairdryer,iron & ironing board. Bathroom wi

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express checkout
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Overhead projector
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
Hairdryer in room
Iron
Bath tub
Trouser press

Nearby points of interest

  • Legoland Windsor: 2.1 mi

Dining

EIGHTEEN
The award-winning 1AA Rosette 18 Restaurant offers a versatile dining choice great for formal or informal dining. Ian McLean focuses on delivering a contemporary menu with an emphasis placed on locally sourced fresh and sustainable ingredients.
BAR@18
The ?18 Bar? is the perfect place to relax and enjoy the atmosphere of Windsor. Enjoy traditional Afternoon Tea, extensive lounge menu or sample one of our wines. Watch live sporting events or the Changing of the Guards from the comfort of lounge area.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (2)

Ratings and reviews for Mercure Windsor Castle Hotel

Overall score

3 / 5
5.01.0
2 out of 2
Amenities:
3
Cleanliness:
4.5
Hotel staff:
2
Comfort:
4.5
Location:
3.5
Value:
3
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Review of Mercure Windsor Castle Hotel

Reviewer score

3
5.01.0
Anonymous
Business
San Francisco, CA
Dec 10, 2009

Small Cramped Motel Room

This hotel has a fantastic location. But the rooms are spread over three different buildings. We got a decent price but you had to walk outdoors, through the parking lot (not picturesque), to get to our room. And the room itself was cramped and worn out (lights broken, bathroon door off hinges and handle broken, carpet stained and torn fabric on the chair).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
5
Location:
2
Value:
3
Trip purpose:

Business

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Review of Mercure Windsor Castle Hotel

Reviewer score

3
5.01.0
Lirich
Business
Windsor england
Dec 21, 2014

Mixed reviews

The reception staff were lovely and helpful. The staff that organised the Christmas party were great but I was a little surprised that I had to pay 12 pounds parking when I stayed the night after the hotel getting a lot of money from the heatherwoid and wexham hospital party. I was told it was complimentary but when I queried this on checkout the lady at reception on Friday 12 th december said I had to pay. Ok no big deal there. The thing I was disappointed about was the attitude of the staff at breakfast on Friday 12th december. The attitude towards my two colleagues that joined me for breakfast was appaulling. None of us were told where the hot food was or that one could order from the kitchen( another guest told us) considering I paid nearly one hundred pounds for the night, the service there was terrible. Also one pot of tea between three people!!!!!!!!!! And when we tried to order another one( after ten minutes trying to get some bodies attention) it was nearly thrown at us

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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