On arrival to check in I was informed that an electrical problem had closed a wing of the hotel and... See full review
Apr 15, 2012
3 star hotel located in the centre of Wigan easily accessible from the M61/M62/M6 network.1 mile from Wigan North Western Railway . Local attractions include Wigan Pier (1 mile) and Haydock Racecourse (7 miles) and the DW stadium is only 2 miles away. Free WiFi and free parking plus onsite bar, restaurant and lounge. All rooms offer flatscreen TV's with Freeview channels, trouser press, hairdryer & tea/coffee making facilities
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No smoking rooms/facilities
No smoking rooms/facilities
24 hour front desk
Audio visual equipment
AM/FM alarm clock
Please note that from 24/12/14 to 1/1/15 inclusive we are operating on a Bed and Breakfast basis and back to normal operating time for the Restaurant on 2/1/15.
The hotel has a fully licensed bar where hot and cold snacks are served throughout the day in the comfortable bar and lounge area.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
On arrival to check in I was informed that an electrical problem had closed a wing of the hotel and I had been booked into another hotel nearby.
The Mercure staff were apologetic and had done what they could for me in finding me an alternative,
but that alternative pub-based accommodation fell short of the standard that I had hoped for at Mercure, the more so having stayed at Mercure before.
For this reason I have only been able to score the performance of the staff in the brief reception desk encounter I had with them - the minimum rating for the other features are given only because a nil rating was not allowed! The recommendation (again a required response) is based on a previous visit.