Good location better than going for a high street brand
A better option to travelodge, Holiday inn, premier inn for the same cost See full review
Sep 30, 2014
Great place to stay and explore Stratford , lovely clean room, excellent breakfast . Had to pay £5... See full review
Sep 16, 2014
Just 5 minutes walk from the town centre and Royal Shakespeare Theatre Macdonald Swan's Nest hotel is perfectly located for an afternoon by the river Avon or day at the shops, the red brick building dates back from the 17th Century and is beautifully complemented by its contemporary interior and friendly atmosphere Overlooking the river Avon, just 5 minutes walk into the town centre.
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Recently refurbished to a high standard offering, modern comforts including air cooling, flat screen digital television, complimentary plug in broadband. Many of the rooms also have modern walk in shower rooms.
Le Bistrot Pierre
Modern French style cuisine
Meeting room facilities for a maximum of 150 theatre style, and 120 banqueting
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Having previously stayed at the Macdonald Manchester Hotel and after a great experience decided to stay at another one of their hotels this weekend whilst staying in Stratford Upon Avon.
This was a surprise birthday present for my partner and I
can only say I have been left bitterly disappointed and upset and will not be staying at a further Macdonald Hotel.
To summarise, we stayed in room 1 on Saturday 9th August and found the following in the room:
The smell of damp throughout the room as soon as entered
Mould on the shower curtain
Paint stains to the left of the TV
Badly filled holes in the wall
Ice bucket tongs filthy
Information folder dirty
Safe unable to open
No attention to detail - writing pad was for room 15
Big clump of hair hanging from the rails in the bathroom
It felt like the hotel is used as an overflow for the neighbouring Alveston Manor
Did attempt to discuss this on check out but the receptionist couldn't care less - I have since read further reviews on this hotel and would appear I'm not alone in my view, which is probably why the staff do not care, I'm just another unhappy customer.
Fell that £141 for 1 nights stay is very overpriced. Needless to say I will not be returning.
This hotel is conveniently located for walking to all points within the town. It is clean with comfortable beds, but I could not turn up the heat enough to keep me warm. They would not accept debit cards and did not have the American electrical
adapter plug that I needed.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
The Shakespeare Trust properties (5 of them including birthplace, gravesite, etc.) offer a money saving combination purchase.
The reception staff were friendly and helpful. The room was large and clean and well equipped. We didn't have an evening meal so can't judge this. The service at breakfast was poor considering the number of staff on duty. The breakfast buffet had
a wide range of choices but these ran out regularly and were not quickly replenished. My husband had scrambled egg on brioche and he said the bread was very dry. We had to ask for a pot of tea several times before it arrived.
So the hotel is literally just a few minutes away from the centre and you can walk in and out as you wish and pop back for a few minutes to rest or pop into town after a meal. The standard rooms we had were your typical anonymous chain hotel type:
clean, tidy and functional but that makes them dull. We had a walk in shower that was great but if you turned up the flow the bathroom got wet and the base filled up very quickly.
Hotel has a good car park round the back but is not signposted so you need to know it is there.
We arrived early (12:00 and check in was 14:00) and were not given rooms, but they did store some stuff we wanted to keep cool in a fridge.
We checked out as late as were allowed (11:00) and there was a long queue and only one person on reception.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
The hotel is south east of the main centre and so if you come in from the M40 junction 15 you will queue all the way through the town. If you can find a route, come in from the south east and you hit the hotel before the bridge and save yourself a lot of time.