$100 Avg/night
Rate and special offer based on Check-in: Sep 25, 2014 Check-out: Sep 26, 2014

Novotel Southampton

3 stars
1 West Quay Road, --, SOUTHAMPTON, S015 1RA
Hotel Overview
Reviewer score
3.1
out of 5
12 reviews
Better than Strand Palace in London and 5 times cheeper

Very friendly staff. Big rooms. Clean pool and sauna. But most important is 3 min walk from dock 10... See full review

  • jaocat travel bug
  • Jun 19, 2014
Great accomodation

Nice clean hotel, exceptional location (for me), only a couple minutes walk from Southampton... See full review

  • Yacht John
  • Jun 12, 2013
The 4-star Novotel Southampton is in the centre of Southampton. This Southampton hotel is close to West Quay shopping centre and the cruise terminals. The hotel has 121 modern guest bedrooms, each with wireless internet and satelitte TV. Elements Restaurant and Bar serves an international dinner menu and full range of drinks. The hotel has a heated indoor pool and fitness centre. There are 10 fully equipped meeting rooms which can hold up to 500 guests. Free WiFi throughout the hotel.

Hotel Map

50.9048 -1.4145
Nearby airports
SOU, (SOU), 11.26, KM, NE; LHR, (LHR), 112.64, KM, N;
Area description
Downtown

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Reviewer score 4.0 out of 5
Reviewer score 5.0 out of 5
Reviewer score 3.4 out of 5

Novotel Southampton Rooms

1 Qn bed + Sofa Std
Standard Room with Queen bed + convertible Sofa. Choose comfort and space. A spacious room with Queen bed, en suite bath or shower, sofa bed, work area, TV with pay movies and internet access, broadband connection, hair dryer, iron, safe and tea/coffee
Room 1 Qn bed + Sofa Exec
Executive Room 1 Queen bed + convertible Sofa. An experience combining relaxation and focus. Our executive room treats you like a VIP: Free broadband internet, Nespresso coffee machine, Bose Ipod docking station, luxury bathrobe, slippers and amenities
1 Qn bed + Sofa Sup
Superior Room with Queen bed + convertible Sofa. Enjoy modern decor and ergonomic comfort: Queen bed, ensuite bath or shower, sofa bed, large flexible work area, 26" LCD TV, pay movies and internet access, broadband connection, hair dryer, iron, laptop

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Elevators
Activities
Heated pool
Fitness center or spa
Sauna
Dining
Bar/Lounge
Room service
Services
24 hour front desk
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Overhead projector
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Bath tub

Nearby points of interest

  • Southampton Central Station: 0.2 mi
  • Port of Southamtpon: 1.4 mi

Dining

BAR
Warm welcome and friendly service, Extensive range of meals, large screen TV with Sky sports Channels.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (12)

Ratings and reviews for Novotel Southampton

Overall score

3.1 / 5
5.01.0
12 out of 12
Amenities:
3.3
Room cleanliness:
3.7
Hotel staff:
3.9
Room comfort:
3.5
Location:
3.8
Value:
3.3

75% would recommend to a friend.

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Review of Novotel Southampton

Reviewer score

1
5.01.0
OH74
Business
London
Jul 19, 2012

Extremely poor customer service

I arrived at the hotel for a business stay and the booking had been made for the wrong day. Whilst this was not the fault of Novotel the staff were extremely unhelpful and inflexible and offered no alternative solution even though I was a lone female traveller arriving at the hotel (in not a particularly nice area) quite late at night. I will not stay at a Novotel again and have recommended that my business does not use them for future travel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Novotel Southampton

Reviewer score

1
5.01.0
L.A. Traveler
Los Angeles, CA
Aug 3, 2009

Always Dependable...

I cruise a lot out of Southampton and have stayed regularly at this hotel. Nothing really fancy about it, but it's always clean, has comfortable beds and the staff are friendly and helpful. The location is convenient to the passenger terminals in Southampton and even within walking distance from the train station and the shopping mall in Southampton.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Shopping tip: Short walk from hotel

John Lewis Dept. Store is a short walk from the hotel as are other major retail stores.

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Review of Novotel Southampton

Reviewer score

2
5.01.0
Trainer123
Business
Kent, UK
Apr 5, 2012

Location was good, the rest, so so

I have stayed at several different Novotels in the last year or so and have always found them to be good. It is for this reason that I was not so pleased with this one. The location was fine for me having a meeting round the corner in the morning, however, check in took over 15 minutes and once checked in and at my room found that I had been assigned a room desigend for people with mobility issues (which I don't have), called reception to request a different room and once downstairs had to wait another 10 minutes to get a new key. Once in the new room, which was fine, i then found out that although the booking said complimentary wifi this only applied to public areas and for in room access I had to pay. No air con meant having to sleep with the window open and listen to the traffic all night. Check out was much faster but 14gbp for breakfast is too much, there is a mcdonalds just round the corner.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Go room only, £14 for breakfast is a lot to pay when there is a McDonalds about 40 yards away.

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Review of Novotel Southampton

Reviewer score

3
5.01.0
David Football Fan
Terre Haute, Indinana
Nov 5, 2013

Ordinary at best

Just seemed the hotel needed a thorough cleaning and refurbishing. Staff was very pleasant and helpful which is the best asset of hotel. Location good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
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Review of Novotel Southampton

Reviewer score

3
5.01.0
Anonymous
Virginia
Jul 26, 2011

Novotel Southampton

Booked the Hotel as the embarkation point for a cruise.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
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Review of Novotel Southampton

Reviewer score

3
5.01.0
Lindsay Cornell
Pinckney Mi
Aug 15, 2012

Pre cruise stay

Very helpful staff. Room was fine but the internet was an extra charge.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
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Review of Novotel Southampton

Reviewer score

3
5.01.0
John Aitch
Gateshead U.K.
Jul 30, 2014

Handy location

Welcoming, efficient and quick check in. Room larger than I needed for a one person quick visit but perfectly clean and could not be faulted. Buffet breakfast rather expensive but could have eaten a lot more if hungrier, ample choice. A good nights quiet rest and fast and easy check out experience in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
2
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Review of Novotel Southampton

Reviewer score

4
5.01.0
Yacht John
Business
Ensenada Mexico
Jun 12, 2013

Great accomodation

Nice clean hotel, exceptional location (for me), only a couple minutes walk from Southampton Central train station and the MCA HQ.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Novotel Southampton

Reviewer score

4
5.01.0
BANMA
Rhode Island
Nov 21, 2009

Overnight stay prior to cruise

very convenient for simple overnight stay, clean and welcoming.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Dining tip: In Hotel

No need to venture forth into the unknown

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Review of Novotel Southampton

Reviewer score

4
5.01.0
Anonymous
Prattville, AL, USA
May 20, 2011

Very well located

The staff at the Novotel are very gracious and helpful, and the accommodations quite nice. It was unseasonably warm for early May, and while it was impossible for the desk staff to fire up the air conditioning (I guess they have it), they did bring us up a fan, very quickly. The hotel is an easy walk from the train station, even pulling a bag. It CAN be walked from the port, as well. Breakfast was included in our first stay, and it was quite nice. It was not included in our second stay, and it was not quite good enough that we were willing to pay over 13 pounds @ for it. MacDonald's and TGI Friday's are almost in the parking lot, and plenty of shopping is nearby. A very good place to stay pre- or post-cruise.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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