Think Apartments - Earls Court London

I stayed at Think Apartments Earl's Court for 9 nights. I had two problems during the stay, both of which were promptly resolved. First, my alarm clock didn't work properly, as one of the buttons wouldn't function. It was replaced the same day. Secondly, people in an adjacent apartment woke me up at 2:30am talking loudly and being obnoxious. After about 5 minutes, the hotel staff and police took care of the problem before I'd even complained (although probably someone else had). The airline had also lost my luggage and delivered it to the hotel. The staff promptly called me upon its arrival to let me know it was there. The room was a comfortable and clean, with all of the stated amenities provided. The shower had excellent water pressure. The dishwasher was somewhat sub-par, as it left clumps of soap smeared on a few of the dishes, but overall not a big deal.

Booked online cheap tix m for $133 a night, after a special discount/promotion on the site. This was considerably cheaper than booking with Think apartments directly on their site. While a great bargain, I was treated like a "second class" guest. When I arrived at 1:00 pm, I was told that check-in was at 3 pm and that no apartments were available. I was asked to sit in the lounge area and wait, which I did. While another couple came in and got an apartment, I was still made to wait. It wasn't til after 3, when I finally got impatient and went to the desk and complained. I was then given a room, and told that if I had booked through their site, I would have been checked in when I arrived. This was very frustrating. In the elevator on my way to the apartment, I saw a poster telling guests to book their next stay on their web site directly for the lowest rates (not true) and benefits, including early check-in. The apartment was ok. Very clean. Very inexpensive, Ikea type furnishings. Flooring was cheap laminate that was not properly installed--it was squeaky/cushy with every step. Sofa and bed were very low to the ground, great for kids, little, and short people, but uncomfortable for regular sized adult. For 3 days, it was ok, but a longer stay would have been very uncomfortable. Kitchen facilities were fine, hob, oven, dishwasher, etc. we're fine. I appreciated the in-room safe as well. Bear in mind that the apartment is at least a ten minute walk from Earls Court tube station. The station currently has no working escalators or lifts (February 2013) so if you have luggage, you will be carrying it up 2-4 flights of stairs to get to the Warwick Road exit, and then dragging it along for a 10 minute walk or so. (Without luggage, I did the walk in about 7 minutes-I am 6' tall with long legs and walk fairly briskly.) Mt apartment, 333 had electrical issues. At one point when I was turning off lights, a fuse blew and all of the lights went out. I didn't know how to fix it, so I called the front desk at midnight and they came up quickly. I told the two staff at that point hat I was concerned about the constant, annoying buzzing sound coming from the electrical closet and they said they would have it checked out the next day. However, no one ever followed up, and it woke me up the next night. I had also reported it to the engineer who came to adjust the sensor/timer on the bathroom light. The bathroom light goes out automatically (no switch) after a certain time and shut off too quickly for me. The engineer adjusted the timer and I told him about the buzzing noise, and he listened and told me it might be related to the AC system ( in January?) and that he'd check it out and get back to me. It never happened. Reporting the same problem to three staff members and not getting any follow-up was frustrating. Perhaps if I had booked through their site? Despite the challenges, it was a clean, safe, adequate place to stay for 3 nights at a decent price in London. I know I could have paid a lot more for a lot less of accommodations. This is an ok place--not a special treat--let the City be your treat and enjoy the cheap stay. FINALLY, HAVING A 24 hour supermarket right next door is a plus. It's a nice, full-scale market with bakery, produce, salad bar, per-cooked meals, water, etc. which will allow you to use the kitchenette in the apartment to save money, which is good, as the immediate area didn't have restaurants.

I would have been happy with this hotel if not for the fact that there was no heating. This was particularly troubling because I believe the staff knew that it wasn't working. I didn't let this problem ruin my weekend but I would never stay here again. If I am charged the full rate I will never use E-bookers again, either. When your room is cold, and there is a vent beside the bed pumping out cold air when there is snow on the ground, the 'special rate' of £64 per night seems like a rip off.

A sleek modern style fully equipped (dishwasher microwave/convection oven, plasmaTV, toaster, boiler, wine glasses, dishes, pots and pans and complementary WI-FI) studio in one of the nicest areas of the city. Safe and comfortable. A two-minute walk from a supermarket and a ten-minute walk from the nearest subway station. Cellphones only worked in the lobby; that was a bummer. Will go back for sure.

very good place.from station 5 minut..in niight loud from supermarkt when new deliverie comesl.when the window is closed no problem

From the time I arrived unto the time I left everything was amazing. the staff was friendly and very helpful. my room was very cozy and clean. the location was great it was easy for me to travel around london the tube station was down the street. this is a great hotel next time i come to london i will stay here again.

Think Apartments provided a bedroom flat which was more then enough for London. I explored other hotel options and I was surprised at all the room that was there. I had an open studio design for my room. It was clean when I arrived and the service was excellent. I liked that security was present in the hotel, especially at night time. There was usually a guard in the hotel lobby who would make sure no one wondered in off the street. The staff at the front desk were friendly and helpful. They gave great advice on traveling around the city and helping me with food recommendations. You also could cook in your room because there was a mini kitchen with stove top and oven. There is a Tesco down the street. (For all the American's who haven't traveled to London this is a all in one supermarket) There is also a washer dryer combo in your room. I used this a lot and because of this i was able to pack far less then I would normally need to have for a ten day stay. As a firefighter it seemed there were ample fire safety precautions, fire exit plan, lighted signs, fire blankets and fire extinguishers in the hallways. The Tube is about an 5-8 min walk. It can be a bit of a bummer with a cold wind and rain. Taxi services are available. The tube station will take you to Heathrow airport and a taxi from the hotel is around 50 pounds. The neighborhood is safe and considered by the locals to be wealthy. I would recommend this hotel to anyone that is a more independent traveler or a family looking to save money by preparing your own meals. The only negative I have about the hotel was garbage pickup. If you had filled your garbage bin up in the room call the front desk and tell them. The housekeepers do not come every day which is fine, but you need to tell them when to come in and tidy up the room.

I stayed at the Think Apartments in Earl's Court for 8 days. No complaints from me. Great location, bus stop nearby, 24 hour grocery store next door, tube station only a 10 minutes walk. Being a female alone, was anxious as to whether I would be safe and feel safe. And I was in both cases. The room was very clean and comfortable, although the cabinets doors would pop open on their own. Need better closurers. My only complaint and its not really one, but had to call the desk twice to get someone to show me how to get the washing machine going. Seems the door needs extra push to lock, but after that things were perfect. Nice having a fridge and stove to cook an evening meal. I would definalely stay there again and would recommend it to others.

I was very pleased. My third trip to London, and this lodging was the best, It. was NOT a hotel. It was a brand new flat conveniently located next to a store which had everything a traveler would need. Only one slight drawback. It's six blocks to the nearest tube station.

This aart-hotel was fantastic as it allowed me to cook (well breakfast) and do personal laundry and had free internet. It is located next to a giant Tesco supermarket so easy to get supplies.